Brayford Wharf Lincoln

Brayford Wharf N, Lincoln
01522 787588

Recent Reviews

Excursion14811422140

Very good value for money and the staff were so pleasant, we took some friends who had not been here in about 9 years and they really enjoyed it We all had chicken with ribs and loved the unlimited salad , also had unlimited soft drink refills , most certainly we will return

Mummywifedaughterme

Filthy restaurant. Avoid! We love a good harvester but this isn’t one! Firstly, the empty salad cart should have been a clue. Also, there was no bread and really, the main problem was the woefully insufficient staffing numbers for the size of the establishment! I felt sorry for the staff. Booked online, wished we hadn’t as soon as we tried to visit the empty salad cart. When we asked if there would be more salad shortly, the greeter told us people had eaten it all. 20 mins later they brought out “what they had available” - by which time it was too late to go elsewhere. (We have a young child and she loves harvester, this was her choice: if not for her, we would 100% have gone elsewhere). When the rolls arrived they were uncooked. Salmon smelled inedible, rest of the food mediocre at best- not to the usual standard AT ALL. Not being a snob, this was really horrible as dining experiences go. Also the toilets were REVOLVING. Indescribably unpleasant. Reported to staff so they locked the first one and did nothing else because, how can they, with so many people to serve each? Crazy. Not blaming the 5 staff including the chef who were here- management and corporate should be ashamed of themselves trying to run a massive restaurant on less than a shoe string. Thankfully we go home tomorrow and won’t have to endure this ‘meal’ with the flies ever again. Phew! Brutal, but honest.

daz722

Been here few times and food always good . Having seen recent reviews I must admit was bit cautious and nearly cancelled……no needed to worry the team were great and food hot fresh and tasty. Well done team Harvester.

NorthernSouly

Popped in for breakfasts. Friendly service! Opted for two classic breakfasts and unlimited coffee. Everything cooked well but cold! It was luke warm when served but cold by time we tucked into it. It's not the servers fault. Would we go again? No!

Kelly J

Nice time at the harvester Lincoln, it’s in a nice place next to the hotels so was not a long walk for us. Our server Gee was very attentive she seemed very busy helping others but still was very kind and helpful. The fire alarm did go off once which confused my little ones but was rectified quickly. The food was good for the price point. Good family food.

Mary E

Got welcomed and shown to my table my Karla and then she took our order nice and quickly. Food quality was amazing and also really well presented. Great effort by the whole team and lovely family environment, will be back ? keep up the great work guys

Daren G

Went on a Groupon deal and were provided with the appropriate menu. We were advised of any mains unavailable but were not made aware that the ice cream machine was broken, meaning all desserts would come with vegan ice cream only, which is an acquired taste. No other alternatives were offered. After 45 minutes of waiting we did try and cancel order but were told they were then being made. No apology offered. Lack of staff serving very evident.

Ian b

Arrived at 18.45 on a Sunday evening without a booking, restaurant half empty, told by staff no walk ins as they were only accepting diners with bookings. Went on the harvester website and bookings were available every 15 mins from 19:00 onwards so booked and went back in to be told sorry the app allows you to book when it shouldn’t , questioned as to why they couldn’t serve us with restaurant being nearly empty and they said they were expecting the next influx of bookings and would be full, absolute rubbish. Gave up as a bad job and went elsewhere. If they’d have said they were low on food or planning on closing early that would have been acceptable, won’t be going back

Laura R

We came to Harvester for a family meal - 3 of us. Waited a long time to be seated and then to have our order taken. Following this we were greeted with atrocious customer service from waitress Karla who displayed nothing but rudeness when asked if there was any more of an item from the salad bar. Karla was asked twice and said she would find out, however after fifteen minutes, she has still not returned to let us know if there was anymore of this item but could be seen completing menial tasks such as clearing a table, which there was no rush for this to be cleared as no one had sat at this table throughout the duration of our visit. When asked for a third time, Karla snapped back at us, threw two handfuls of cutlery onto the table next to us and when was told by my stepdad that the “service sucks”, she shouted back “i know my service sucks”. She then stormed off leaving the table next to us covered in cutlery and us shocked. Karla then returned and said in a very rude, careless and disgusting manor that they do not have any more of the item. The lack of this item was not the issue - it was the poor customer service and being spoken to like something on the bottom of her shoe that was. A short time later, Karla could be seen talking about us to a lady who appeared to be a supervisor - hair in bun and an undercut in her hair. They were both giving our table disgusting looks making us all feel very uncomfortable. Karla then had clearly refused to serve our table sending other staff over who had not initially served us, pulling this other staff member away from her own tables. To the harvester management - wholeheartedly believe that your restaurant would be considerably better if you did something about this shocking attitude from one of your team members. I work in hospitality myself, infact I also work on Brayford Wharf, so I understand the pressures that come with this environment sometimes but this is downright unacceptable. I would like to give appreciation to Maddy and the chefs for their attitude - the food was fantastic and the service Maddy gave was brilliant.

LoveAfricaLincoln

My wife and I went for lunch, having bought a Groupon voucher. Emily served us and was welcoming and extremely helpful. Our food was excellent, mine the rump steak and my wife's the fish and chips - both were dishes we would return for.

Navigate649504

Came for lunch with my family was served by Karla, she was such a delight, the food was very tasty we had the bbq stack and it was amazing! Highly recommend to all

F6327ZHkatiep

They have a lot of stock issues and bring dishes out missing items without telling you. Wouldn't have ordered the dessert I did if I knew the main component of it would be missing! The fire alarm went off 5 times so not a nice meal out at all

Cole E

Food was delicious and great value for money! Amazing service - me and my family were served by Emily, a credit to the team!⭐️⭐️⭐️⭐️⭐️

Kate D

Great food and amazing value for money with the lunch set menu. Excellent service from Briony. Will definitely return!

T3620LVsandrap

We went with a group of 6 for breakfast. Service was slow and the waitress didn’t speak to us much. She never came to check if we needed anything else. No interest in filling up our unlimited coffee/teas/toast. Sausages were black and the bread on the Mediterranean breakfast was too hard to cut. Very disappointed and probably won’t come back again.

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