Very busy place. Not keen on ur requests of ketchup or cups, maybe bcs its so busy.Kid-friendliness: Yes. But bit dirty environmentWheelchair accessibility: No issues with wheel chairs
Emma O shea
This place is nice and the service is quick but they often are unable to fulfill orders and honestly do not have great customer service about it when they do. I dont go to KFC that much yet twice they have not had what I ordered which is a problem with the machines I think but still annoying. When they cannot fulfill your order the first thing they do is try to make you pick another item even if it is of less value which is annoying like I paid an extra 20p for a special drink yet instead I get a normal drink and not my money back and honestly like I wish they could be less abrasive about it or a bit apologetic like its kinda unpleasant. Before when they didnt have a ice cream I'd ordered they originally refunded me like 40p short as thed refunded me for a small one even though id ordered a large one and I didn't want to pay 40p for something I didn't get yet they where pretty rude about it which isn't great customer service tbh. Overall its quick and the foods good but the service can be pretty bad and they often don't have what you orderedEdit:oh they also dont take cash which is annoying
Kate Cakebread
Undercooked food staff using phones while handling food. Chicken wings looked raw in places
Peter Cakebread
Uncooked chicken, staff on phone and nobody did anything other than a replacementand hope I don't get sick.
Sophia Frisby
lady was so rude and was not interested in helping any customers, had to wait 10 minutes for anyone to even serve on the till and then had to wait ages for food, the wrap wasn’t even toasted and was cold and thrown in the bag, my friend ordered on the machine and had no receipt printed so didn’t even know order
Colin “Sonny” Chatten
Cold chips, rock hard batter on chicken, no hot drinks, one of our meals only had 7 chips, and too much salt on them.
AllStarGamerGirl 23
Got my order wrong my mums burger was raw, had no napkins, tables were dirty.
Evie
Went to grab a bite with my husband John and my two daughters,it was so packed that I got pushed to the floor and couldn’t get up.After several minutes of being on the floor I finally got up and decided to shrug it of since I am a very forward woman and got the courage to finally order my meal since my family was soooo hungry that we could eat a horse!!I went up to the till and I was served by this rude,horrible,vicious girl who was at least 16 and went I asked for extra chicken she screamed at me and said NO YOU WILL NOT HAVE EXTRA CHICKEN YOU FAT OLD LADY.After that horrible experience we finally sat down and got our meals!! Then suddenly we heard a chicken sound and then we looked there was an alive chicken running around and pecking people!! I screamed and then the chicken looked at me and started charging towards me then finally it pinned me down and started pecking me.I was later rushed to hospital and was in there for several long hours and my poor family could not scrub away the horrible trauma of me being attacked..
Suzanne Smith
Went to grab a bite with my husband John and my two daughters,it was so packed that I got pushed to the floor and couldn’t get up.After several minutes of being on the floor I finally got up and decided to shrug it of since I am a very forward woman and got the courage to finally order my meal since my family was soooo hungry that we could eat a horse!!I went up to the till and I was served by this rude,horrible,vicious girl who was at least 16 and went I asked for extra chicken she screamed at me and said NO YOU WILL NOT HAVE EXTRA CHICKEN YOU FAT OLD LADY.After that horrible experience we finally sat down and got our meals!! Then suddenly we heard a chicken sound and then we looked there was an alive chicken running around and pecking people!! I screamed and then the chicken looked at me and started charging towards me then finally it pinned me down and started pecking me.I was later rushed to hospital and was in there for several long hours and my poor family could not scrub away the horrible trauma of me being attacked..
Chloeemgreen
Absolutely love KFC! My favourite order is the Zinger stacker meal. Amazing burger, so delicious. Kfc chips/ fries are so awful so I buy some tenders instead most of the time. The two layers of chicken work so well. The crispy and soft chicken is prefect! I love the supercharger sauce as well, the best spicy mayo. The gravy isn’t the best but it’s nice to dunk the burger/ tenders in. Definitely would recommend!
Not only did they get our order wrong but the staff refused to give a refund which is not acceptable. They then tried to argue about why we came to KFC and then tell us that no other person complains. Well I hope that they do better cause to be honest I am disappointed with this KFC if you order extra in your meal and pay for it you should get extra in your meal its not that hard really and keeping customers happy should be top of the list.
Charley Chatterjee
Trying to redeem a reward on the KFC app brought down their system after which they needed to reboot their till and then they still couldn't get it to work. In the end they just gave me the reward anyway but beware you may be waiting quite a while if you simply want to redeem a reward and it crashes their entire till system!
A (A)
Unclean and so slow, pretty sure they're culling live chickens in the back per order.Vegetarian options: 1 optionKid-friendliness: As long as you don't mind them eating random bits of left food
Cosmina Marina
-1111111 starts for them .After 20 minutes I asked where is my food and they lost my ticket I had to show them my order I had to wait another 10 minutes and got served my food frozen then when I complained they touched it with there bare hands and said I will toast it I asked for a refund they refused!!!
Intheknow12345
Best mini fillet bucket I've ever had. Also the customer service was excellent. Really professional team on today .
Very busy place. Not keen on ur requests of ketchup or cups, maybe bcs its so busy.Kid-friendliness: Yes. But bit dirty environmentWheelchair accessibility: No issues with wheel chairs
This place is nice and the service is quick but they often are unable to fulfill orders and honestly do not have great customer service about it when they do. I dont go to KFC that much yet twice they have not had what I ordered which is a problem with the machines I think but still annoying. When they cannot fulfill your order the first thing they do is try to make you pick another item even if it is of less value which is annoying like I paid an extra 20p for a special drink yet instead I get a normal drink and not my money back and honestly like I wish they could be less abrasive about it or a bit apologetic like its kinda unpleasant. Before when they didnt have a ice cream I'd ordered they originally refunded me like 40p short as thed refunded me for a small one even though id ordered a large one and I didn't want to pay 40p for something I didn't get yet they where pretty rude about it which isn't great customer service tbh. Overall its quick and the foods good but the service can be pretty bad and they often don't have what you orderedEdit:oh they also dont take cash which is annoying
Undercooked food staff using phones while handling food. Chicken wings looked raw in places
Uncooked chicken, staff on phone and nobody did anything other than a replacementand hope I don't get sick.
lady was so rude and was not interested in helping any customers, had to wait 10 minutes for anyone to even serve on the till and then had to wait ages for food, the wrap wasn’t even toasted and was cold and thrown in the bag, my friend ordered on the machine and had no receipt printed so didn’t even know order
Cold chips, rock hard batter on chicken, no hot drinks, one of our meals only had 7 chips, and too much salt on them.
Got my order wrong my mums burger was raw, had no napkins, tables were dirty.
Went to grab a bite with my husband John and my two daughters,it was so packed that I got pushed to the floor and couldn’t get up.After several minutes of being on the floor I finally got up and decided to shrug it of since I am a very forward woman and got the courage to finally order my meal since my family was soooo hungry that we could eat a horse!!I went up to the till and I was served by this rude,horrible,vicious girl who was at least 16 and went I asked for extra chicken she screamed at me and said NO YOU WILL NOT HAVE EXTRA CHICKEN YOU FAT OLD LADY.After that horrible experience we finally sat down and got our meals!! Then suddenly we heard a chicken sound and then we looked there was an alive chicken running around and pecking people!! I screamed and then the chicken looked at me and started charging towards me then finally it pinned me down and started pecking me.I was later rushed to hospital and was in there for several long hours and my poor family could not scrub away the horrible trauma of me being attacked..
Went to grab a bite with my husband John and my two daughters,it was so packed that I got pushed to the floor and couldn’t get up.After several minutes of being on the floor I finally got up and decided to shrug it of since I am a very forward woman and got the courage to finally order my meal since my family was soooo hungry that we could eat a horse!!I went up to the till and I was served by this rude,horrible,vicious girl who was at least 16 and went I asked for extra chicken she screamed at me and said NO YOU WILL NOT HAVE EXTRA CHICKEN YOU FAT OLD LADY.After that horrible experience we finally sat down and got our meals!! Then suddenly we heard a chicken sound and then we looked there was an alive chicken running around and pecking people!! I screamed and then the chicken looked at me and started charging towards me then finally it pinned me down and started pecking me.I was later rushed to hospital and was in there for several long hours and my poor family could not scrub away the horrible trauma of me being attacked..
Absolutely love KFC! My favourite order is the Zinger stacker meal. Amazing burger, so delicious. Kfc chips/ fries are so awful so I buy some tenders instead most of the time. The two layers of chicken work so well. The crispy and soft chicken is prefect! I love the supercharger sauce as well, the best spicy mayo. The gravy isn’t the best but it’s nice to dunk the burger/ tenders in. Definitely would recommend!
Restaurantji Recommends
Not only did they get our order wrong but the staff refused to give a refund which is not acceptable. They then tried to argue about why we came to KFC and then tell us that no other person complains. Well I hope that they do better cause to be honest I am disappointed with this KFC if you order extra in your meal and pay for it you should get extra in your meal its not that hard really and keeping customers happy should be top of the list.
Trying to redeem a reward on the KFC app brought down their system after which they needed to reboot their till and then they still couldn't get it to work. In the end they just gave me the reward anyway but beware you may be waiting quite a while if you simply want to redeem a reward and it crashes their entire till system!
Unclean and so slow, pretty sure they're culling live chickens in the back per order.Vegetarian options: 1 optionKid-friendliness: As long as you don't mind them eating random bits of left food
-1111111 starts for them .After 20 minutes I asked where is my food and they lost my ticket I had to show them my order I had to wait another 10 minutes and got served my food frozen then when I complained they touched it with there bare hands and said I will toast it I asked for a refund they refused!!!
Best mini fillet bucket I've ever had. Also the customer service was excellent. Really professional team on today .