We went for a meal before the football and although it was busy the waiting staff and manager were
Sam Ash
Dirty, no clear surfaces and yet very few customers. Staff on mobile phones ignoring clearing and cleaning. Menus were dirty, surfaces dirty, no milk jug for my tea so uht milk was in an espresso cup, although the young duty manager didn't know if it was uht, just that it was semi skimmed! No white sugar and latte was separating, sitting in 4 layers of colour. Both cups were dirty. Not drinkable and got refunded. Duty manager said it was because they had been busy (although we were there 20 minutes and they were not) and that they work long hours
Gavin Spurdens
Yet again first class service from Sam! Makes us keep coming back
Jonathan Fulcher
Haddock and chips twice for £12 over lunch, service very good.
Fully Jnr
Great pub restaurantParking: 3 hrs free
Melanie Scott
Food was cold and dried
Coala Alba
Food leaves to be desired, same for the bar service. No orange juice or fresh water available for breakfast, just the empty dirty dispensers.
Nicola Jolly
Had a family meal 25/02/2024 was about 14 of us the service and food was excellent Robbie and his team done a really good
melanie thompson
Family 18th birthday.Great food,service and atmosphere.Robbie organised it
sharon brankin
Could of been better for a short visit.Food nice, reception check-in could of been better.Arrived at our room to find a dirty coat under the bed .Clearly visible?Room not really cleanReception instead, the room was cleaned?Parking: Parking not cheap.
We regularly go to Nelson Hotel for breakfast on Sundays. Robbie is absolutely fantastic and provide excellent service. O Sunday 28 January 14 of us, as a family, went for breakfast, it was my daughter and my granddaughter birthday. Robbie very kindly gave each of them a box of chocolate as a present. He is very kind, works very hard and always has smile on his face and looks after all guests extremely well. He also cares about staff and always look after them. In addition to Robbie, Emma is also a fantastic person and always looks after us and is very kind and hard working. High thank you to both Robbie and Emma, you are both great. Food and breakfast is always fantastic and the service is top class. Thank you
Matt Large
Overall a great place for food and drinks, awesome!!
Zoe London
Got there at 6 pm we left at 8,30pm it toke a hour for food then they dropped it so we had to want anothet 30 mins, I had a nice pie with 7 chips, fish pie was a cheese pie with peas and peas, no salad, never going back so hungry got home had a sandwich, no photo because I was so hungry,
Iain Ames
This is how my meal was served (can’t post photos here - what a co-incidence) - which is a shame as it let the waiting staff down who were brilliant - warm coleslaw & soggy chips dumped on a plate - really ? Come on guys, take some pride in your work - venue clean, friendly & good value. Chef needs to hold his end up for the rest of the team. Pull it together buddy & UP YOUR GAME ????
Louise G
Very good mixed grill, and they swapped chips for salad which was perfect. Lovely friendly service from Jennifer, who really looked after me after my long day of travelling and work. Thank you!
We went for a meal before the football and although it was busy the waiting staff and manager were
Dirty, no clear surfaces and yet very few customers. Staff on mobile phones ignoring clearing and cleaning. Menus were dirty, surfaces dirty, no milk jug for my tea so uht milk was in an espresso cup, although the young duty manager didn't know if it was uht, just that it was semi skimmed! No white sugar and latte was separating, sitting in 4 layers of colour. Both cups were dirty. Not drinkable and got refunded. Duty manager said it was because they had been busy (although we were there 20 minutes and they were not) and that they work long hours
Yet again first class service from Sam! Makes us keep coming back
Haddock and chips twice for £12 over lunch, service very good.
Great pub restaurantParking: 3 hrs free
Food was cold and dried
Food leaves to be desired, same for the bar service. No orange juice or fresh water available for breakfast, just the empty dirty dispensers.
Had a family meal 25/02/2024 was about 14 of us the service and food was excellent Robbie and his team done a really good
Family 18th birthday.Great food,service and atmosphere.Robbie organised it
Could of been better for a short visit.Food nice, reception check-in could of been better.Arrived at our room to find a dirty coat under the bed .Clearly visible?Room not really cleanReception instead, the room was cleaned?Parking: Parking not cheap.
Restaurantji Recommends
We regularly go to Nelson Hotel for breakfast on Sundays. Robbie is absolutely fantastic and provide excellent service. O Sunday 28 January 14 of us, as a family, went for breakfast, it was my daughter and my granddaughter birthday. Robbie very kindly gave each of them a box of chocolate as a present. He is very kind, works very hard and always has smile on his face and looks after all guests extremely well. He also cares about staff and always look after them. In addition to Robbie, Emma is also a fantastic person and always looks after us and is very kind and hard working. High thank you to both Robbie and Emma, you are both great. Food and breakfast is always fantastic and the service is top class. Thank you
Overall a great place for food and drinks, awesome!!
Got there at 6 pm we left at 8,30pm it toke a hour for food then they dropped it so we had to want anothet 30 mins, I had a nice pie with 7 chips, fish pie was a cheese pie with peas and peas, no salad, never going back so hungry got home had a sandwich, no photo because I was so hungry,
This is how my meal was served (can’t post photos here - what a co-incidence) - which is a shame as it let the waiting staff down who were brilliant - warm coleslaw & soggy chips dumped on a plate - really ? Come on guys, take some pride in your work - venue clean, friendly & good value. Chef needs to hold his end up for the rest of the team. Pull it together buddy & UP YOUR GAME ????
Very good mixed grill, and they swapped chips for salad which was perfect. Lovely friendly service from Jennifer, who really looked after me after my long day of travelling and work. Thank you!