Very friendly service has been let down by the poor food. Veal with brandy Demi glacé very poor, tasted ok but believe this was made with bistro gravy granules or something alike. Pizza’s were bland apart from the pepperoni. Mixed vegetable side was Brocolli and colli it was mushy and clearly boiled to an inch of its life. Poor effort considering we were the only people in there. Can’t fault the atmosphere but for value for money being charged there wasn’t any! Shame as everything else bar the food was very nice!
Janet Dodd
Thank you Pinocchio's for making my daughter's 30th Birthday party a real lovely celebration ??....you prepared the most wonderful food for a party of 11 all freshly cooked , delicious cocktails ?? and all was the at the utmost of Italian elegance. We love the authentic decoration inside and out and after visiting for the first time in November for my birthday will definitely be returning to celebrate ? lots of occasions. BIG THANK YOU ??❤️....You made it special ???
Michael Hill
Our first visit to this restaurant and we will definitely return. The service was great, the food was delicious. We both had pizza and it was proper Italian pizza (the base was perfect). The service was very friendly and attentive. We really liked the decor in there too. A lot of thought has gone into it, and it felt very authentic.
Daniel Browning
Went here for a special family occasion and service and food was excellent! The manager is super fun too and the staff were attentive and
Mubaraq Adewale Razaq
Their customer relationship was great I enjoyed the take out sadly I couldn’t take pictures but was a place with great ambiance.
Mollie
Had really high hopes for this restaurant but was left rather disappointed. Arrived at 6pm on a Friday night and service was so rushed we were finished with our 3 courses by 7pm! Wait staff hovered behind my partner waiting to clear plates and take orders. We had barely any time to have a conversation due to this which was a real shame as the atmosphere of the place was nice. Wait staff were polite but overall a bit awkward.Food was ok. Not as good as I expected from the reviews but possibly tainted by just how fast the food came out. Very clearly was not freshly prepared anything if it’s able to come out within 5/10 minutes. The chicken was described as being slices on my pasta but what came out was there processed cubes of chicken which was a little disappointing. Honestly wouldn’t rate it much above that of many Italian chains in the city but with prices much higher we won’t be back in a hurry.
John Matta
A decent Italian restaurant in the heart of Norwich. The menu is as expected for an Italian-run restaurant outside of Italy, and our food was nice enough, but not amazing.The only clear negative we experienced was the proprietor's attitude. He visibly huffed and gestured with frustration when we arrived with one more person that we had booked for. That made us feel not entirely welcome and made a poor first impression on us. He only needed to bring one extra chair to the table to accommodate us.
Stephanie Debbage
The food was amazing, and such a lovely atmosphere. Would definitely recommend a visit if you get the chance.
Leo Papadopoulos
This is such a fantastic non chain Italian restaurant in Norwich. The food and service is very good. The pizza, salad and Tiramisu is fantastic! Highly recommend in NorwichVegetarian options: Some vegetarian things
Matthew Lapping
I came here last night for my birthday the food was amazing which we all loved. But I was not happy with how we all felt rushed after each meal they were quick to whip the plates away after the first course. After eating out mains I noticed staff were all putting their coats on to leave so me and guests felt like we had to rush our food which wasn’t good. When asked if we wanted deserts some of us said yes the waitress rolled her eyes as if it was putting them out as they would have to stay later. The whole evening was meant to be my birthday celebrations and we spent a lot of money there to then just feel rushed to alll leave by half 9 even though the place doesn’t close till 10. Food great service not good and really let the place down
Delicious food and the service is great, very efficient and friendly. I will definitely be returning here!
hannah harper
Visited recently and had a very accommodating evening. Beautiful setting with authentic Italian style dining. All waiting staff were very attentive and provided an enjoyable experience. Food was delicious and lots of options for all types of diets. Enjoyed the pizza and tiramisu! Could not fault the evening and experience, will be returning again in the new year!
Poorva Dharan
Have been here quite a few times and the food is always delicious. Love their desserts. And the service is really good, very accomodating and friendly. Would definitely go
Geoffrey Marshall
We went on a Saturday night, having booked a table for two at 8pm. It was very busy, however the service and food were very good despite the numbers being catered for.
Nathaniel Kersey
Great authentic food, great cocktails, lovely atmosphere. Really good place for a special
Very friendly service has been let down by the poor food. Veal with brandy Demi glacé very poor, tasted ok but believe this was made with bistro gravy granules or something alike. Pizza’s were bland apart from the pepperoni. Mixed vegetable side was Brocolli and colli it was mushy and clearly boiled to an inch of its life. Poor effort considering we were the only people in there. Can’t fault the atmosphere but for value for money being charged there wasn’t any! Shame as everything else bar the food was very nice!
Thank you Pinocchio's for making my daughter's 30th Birthday party a real lovely celebration ??....you prepared the most wonderful food for a party of 11 all freshly cooked , delicious cocktails ?? and all was the at the utmost of Italian elegance. We love the authentic decoration inside and out and after visiting for the first time in November for my birthday will definitely be returning to celebrate ? lots of occasions. BIG THANK YOU ??❤️....You made it special ???
Our first visit to this restaurant and we will definitely return. The service was great, the food was delicious. We both had pizza and it was proper Italian pizza (the base was perfect). The service was very friendly and attentive. We really liked the decor in there too. A lot of thought has gone into it, and it felt very authentic.
Went here for a special family occasion and service and food was excellent! The manager is super fun too and the staff were attentive and
Their customer relationship was great I enjoyed the take out sadly I couldn’t take pictures but was a place with great ambiance.
Had really high hopes for this restaurant but was left rather disappointed. Arrived at 6pm on a Friday night and service was so rushed we were finished with our 3 courses by 7pm! Wait staff hovered behind my partner waiting to clear plates and take orders. We had barely any time to have a conversation due to this which was a real shame as the atmosphere of the place was nice. Wait staff were polite but overall a bit awkward.Food was ok. Not as good as I expected from the reviews but possibly tainted by just how fast the food came out. Very clearly was not freshly prepared anything if it’s able to come out within 5/10 minutes. The chicken was described as being slices on my pasta but what came out was there processed cubes of chicken which was a little disappointing. Honestly wouldn’t rate it much above that of many Italian chains in the city but with prices much higher we won’t be back in a hurry.
A decent Italian restaurant in the heart of Norwich. The menu is as expected for an Italian-run restaurant outside of Italy, and our food was nice enough, but not amazing.The only clear negative we experienced was the proprietor's attitude. He visibly huffed and gestured with frustration when we arrived with one more person that we had booked for. That made us feel not entirely welcome and made a poor first impression on us. He only needed to bring one extra chair to the table to accommodate us.
The food was amazing, and such a lovely atmosphere. Would definitely recommend a visit if you get the chance.
This is such a fantastic non chain Italian restaurant in Norwich. The food and service is very good. The pizza, salad and Tiramisu is fantastic! Highly recommend in NorwichVegetarian options: Some vegetarian things
I came here last night for my birthday the food was amazing which we all loved. But I was not happy with how we all felt rushed after each meal they were quick to whip the plates away after the first course. After eating out mains I noticed staff were all putting their coats on to leave so me and guests felt like we had to rush our food which wasn’t good. When asked if we wanted deserts some of us said yes the waitress rolled her eyes as if it was putting them out as they would have to stay later. The whole evening was meant to be my birthday celebrations and we spent a lot of money there to then just feel rushed to alll leave by half 9 even though the place doesn’t close till 10. Food great service not good and really let the place down
Restaurantji Recommends
Delicious food and the service is great, very efficient and friendly. I will definitely be returning here!
Visited recently and had a very accommodating evening. Beautiful setting with authentic Italian style dining. All waiting staff were very attentive and provided an enjoyable experience. Food was delicious and lots of options for all types of diets. Enjoyed the pizza and tiramisu! Could not fault the evening and experience, will be returning again in the new year!
Have been here quite a few times and the food is always delicious. Love their desserts. And the service is really good, very accomodating and friendly. Would definitely go
We went on a Saturday night, having booked a table for two at 8pm. It was very busy, however the service and food were very good despite the numbers being catered for.
Great authentic food, great cocktails, lovely atmosphere. Really good place for a special