Extremely avarage pizza.. the dough balls are good.. They forgot to bring our pizza out so we had to wait and ask for our food, extremely overpriced.
Kate Dillman
Great vibes. Definitely a favorite for the whole family.
Samantha Pryse
Absolutely disgusted at the service we just received in youre restaurant, we were waiting to be seated and we had 3 different members of staff walk past us and did not acknowledge us standing there after numerous times of trying to grab someone’s attention we asked a young lady if we could go and sit by the window, to be very rudely told to wait to be seated! Which with that we then left, absolutely appalled at the behaviour of all the staff we saw today! And will definitely not be returning! I’m glad they don’t work for me! Disgusting!!!
Jamie Marks
GLUTEN free and
Jenny Reddy
Booked a table. Upon arrival (early) no table available, they had given it away. Three other families behind me also booked (were on time) were also turned away. I’ve never experienced this before in any restaurant. Poor service, poor organisation and customers lost.
Gill Stephan
Had to put 1 star but didn’t deserve this. Had an awful and truly unacceptable experience in here last night. Table booked for 6 people at 5:15pm and had to leave just after 7pm having still not been served. It was supposed to be a nice gathering prior to our Theatre visit and instead our evening was ruined with 6 very hungry people having to sit and watch the theatre show. We asked numerous times as to where our order was and even advised we would have to cancel our order due to their delay affecting our onward plans, each time being advised that it was just a few minutes. We asked at 6:45 to speak to the manager again to be told they would be with us in a minute. This did not happen until they appeared as we left around 7:10pm. In addition, the toilet were not functional - one was block and almost overflowing, the other you could not close the door due to a maintenance hatch on the floor being raised and stopping it - there was no toilet paper in either- these issues were raised and highlighted to staff during the evening with not rectifying.
stanley 2014
Jeez, what the hell happened tonight? Turned up at 6:45pmfor a booked table for 7:15pm. Huge queue to get in with some people saying they were due in 6:15pm! People were being let in, before all of us, that hadn't even booked at all.Our order took ages to arrive and when it did, the main arrived before the starters! All of it was dumped on the table & everything was going cold as we couldn't eat it so fasr..Alot of people walked out as they were fed uo waiting.the ladies toilets were honestly disgusting with one loo full to the brim with water and the other you couldn't use- the door would catch on the floor hatch placed just under the door itself.. so you couldn't close the door when using the toilet.. no toilet roll either! The bill was incorrect when brought over to us - things on it that weren't ordered!The restaurant was freezing- i had my meal while still wearing my coat!Really wish we hadn't bothered & stayed in with a take away!
Eell H
Overall good experience, service was quite slow but very busy. The pizza was very nice also.
Jayachandra Reddy
It's a nice place and situated in the heart of the city centre. Can enjoy the nice food here .Kid-friendliness: It has a nice view and play area and a library at the same gate .Wheelchair accessibility: Can accommodate the wheel chairs and plenty of space .
Richard Jordan
Customer service was very good has were the staff ,very friendly and helpful a credit to the
I had a Romana Florentina and my wife has a Romana Podana. In both cases the pizza base was leathery in texture making them very hard to cut and chew - a fundamental error. The Podana topping had too little goat's cheese (mainly rind), too much raw onion and far too much onion jam; in short the ingredients were very unbalanced. My Florentina topping was equally underwhelming.If we had not been in such a hurry to get to the cinema we would have asked for both pizzas to be replaced.10+years ago we were normally satisfied by the quality, but this is the second time in 2 years we've been disappointed.Pizzas are the simplest of food to make, so it has to be delicious to warrant the large price.
Georgia Robinson
We had an excellent experience at pizza express yesterday even though it was busy. The staff were very friendly and helpful, they made sure we were never left waiting too long during the busy lunch rush. They were even able to light a birthday cake I had brought with me and bring it over to the table! And never made it seem like too much for them.Unfortunately I cannot remember the name of the waitress who severed us but I would like to give her a special thanks for making our experience so wonderful.The food was very good, hot and fresh. I liked you could see into part of the kitchen and see the pizza being made.
Lilimae Shackcloth
My sister came up with her partner and she asked if they cater for coeliac disease and they said yes. So they said everything was gluten free. Turns out it was a right lie. She has been so ill now since. Disgusting how in this day and age people with intolerances still can't eat out because either people lie or aren't careful enough to not cross contaminate. I get it can happen by accident, but to be Reassured that it was all edible and clearly wasn't is horrendous.
Jazz Owen
Incredibly rude staff member that was uncalled for. Went to pick up a deliveroo order and the bag was left on the side, so I checked the order number on the bag lifting the receipt with my hand as no one around when i waited at the front then a woman started shouting at me not to grab it, I did not grab it just checked the order number on the bag as that's my job and sometimes the orders do get left on the side.. anyway she proceeded to have a go at me as she brought a bag over and then kept saying 'we don't grab you ask over again' talking down to me like a child and just left the food on the side rather than giving it to me. I then told her you don't have to be rude slightly confused and thrown back by this hostility and she snapped at me saying im not being rude and stormed of.. it was very strange and uncalled for. The other pizza express down St Benedicts has a much better atmosphere with lovely staff who are friendl, professional and welcoming so anyone comparing the two would be better of going there if that's how they treat thier colleagues
Jessica Walsh
Dined I’m at the weekend, was served be Holly. Lovely experience and lovely
Extremely avarage pizza.. the dough balls are good.. They forgot to bring our pizza out so we had to wait and ask for our food, extremely overpriced.
Great vibes. Definitely a favorite for the whole family.
Absolutely disgusted at the service we just received in youre restaurant, we were waiting to be seated and we had 3 different members of staff walk past us and did not acknowledge us standing there after numerous times of trying to grab someone’s attention we asked a young lady if we could go and sit by the window, to be very rudely told to wait to be seated! Which with that we then left, absolutely appalled at the behaviour of all the staff we saw today! And will definitely not be returning! I’m glad they don’t work for me! Disgusting!!!
GLUTEN free and
Booked a table. Upon arrival (early) no table available, they had given it away. Three other families behind me also booked (were on time) were also turned away. I’ve never experienced this before in any restaurant. Poor service, poor organisation and customers lost.
Had to put 1 star but didn’t deserve this. Had an awful and truly unacceptable experience in here last night. Table booked for 6 people at 5:15pm and had to leave just after 7pm having still not been served. It was supposed to be a nice gathering prior to our Theatre visit and instead our evening was ruined with 6 very hungry people having to sit and watch the theatre show. We asked numerous times as to where our order was and even advised we would have to cancel our order due to their delay affecting our onward plans, each time being advised that it was just a few minutes. We asked at 6:45 to speak to the manager again to be told they would be with us in a minute. This did not happen until they appeared as we left around 7:10pm. In addition, the toilet were not functional - one was block and almost overflowing, the other you could not close the door due to a maintenance hatch on the floor being raised and stopping it - there was no toilet paper in either- these issues were raised and highlighted to staff during the evening with not rectifying.
Jeez, what the hell happened tonight? Turned up at 6:45pmfor a booked table for 7:15pm. Huge queue to get in with some people saying they were due in 6:15pm! People were being let in, before all of us, that hadn't even booked at all.Our order took ages to arrive and when it did, the main arrived before the starters! All of it was dumped on the table & everything was going cold as we couldn't eat it so fasr..Alot of people walked out as they were fed uo waiting.the ladies toilets were honestly disgusting with one loo full to the brim with water and the other you couldn't use- the door would catch on the floor hatch placed just under the door itself.. so you couldn't close the door when using the toilet.. no toilet roll either! The bill was incorrect when brought over to us - things on it that weren't ordered!The restaurant was freezing- i had my meal while still wearing my coat!Really wish we hadn't bothered & stayed in with a take away!
Overall good experience, service was quite slow but very busy. The pizza was very nice also.
It's a nice place and situated in the heart of the city centre. Can enjoy the nice food here .Kid-friendliness: It has a nice view and play area and a library at the same gate .Wheelchair accessibility: Can accommodate the wheel chairs and plenty of space .
Customer service was very good has were the staff ,very friendly and helpful a credit to the
Restaurantji Recommends
I had a Romana Florentina and my wife has a Romana Podana. In both cases the pizza base was leathery in texture making them very hard to cut and chew - a fundamental error. The Podana topping had too little goat's cheese (mainly rind), too much raw onion and far too much onion jam; in short the ingredients were very unbalanced. My Florentina topping was equally underwhelming.If we had not been in such a hurry to get to the cinema we would have asked for both pizzas to be replaced.10+years ago we were normally satisfied by the quality, but this is the second time in 2 years we've been disappointed.Pizzas are the simplest of food to make, so it has to be delicious to warrant the large price.
We had an excellent experience at pizza express yesterday even though it was busy. The staff were very friendly and helpful, they made sure we were never left waiting too long during the busy lunch rush. They were even able to light a birthday cake I had brought with me and bring it over to the table! And never made it seem like too much for them.Unfortunately I cannot remember the name of the waitress who severed us but I would like to give her a special thanks for making our experience so wonderful.The food was very good, hot and fresh. I liked you could see into part of the kitchen and see the pizza being made.
My sister came up with her partner and she asked if they cater for coeliac disease and they said yes. So they said everything was gluten free. Turns out it was a right lie. She has been so ill now since. Disgusting how in this day and age people with intolerances still can't eat out because either people lie or aren't careful enough to not cross contaminate. I get it can happen by accident, but to be Reassured that it was all edible and clearly wasn't is horrendous.
Incredibly rude staff member that was uncalled for. Went to pick up a deliveroo order and the bag was left on the side, so I checked the order number on the bag lifting the receipt with my hand as no one around when i waited at the front then a woman started shouting at me not to grab it, I did not grab it just checked the order number on the bag as that's my job and sometimes the orders do get left on the side.. anyway she proceeded to have a go at me as she brought a bag over and then kept saying 'we don't grab you ask over again' talking down to me like a child and just left the food on the side rather than giving it to me. I then told her you don't have to be rude slightly confused and thrown back by this hostility and she snapped at me saying im not being rude and stormed of.. it was very strange and uncalled for. The other pizza express down St Benedicts has a much better atmosphere with lovely staff who are friendl, professional and welcoming so anyone comparing the two would be better of going there if that's how they treat thier colleagues
Dined I’m at the weekend, was served be Holly. Lovely experience and lovely