Do not go near this place! Ordered a take away only to find lumps of chicken in veggie korma dish. Tried several times to speak to owner who wouldn't return calls. Spoke to him two weeks later and described situation. No apology and refused refund saying that he would give me another dish! Simply not good enough. The food that was edible was pretty poor too. If you're looking for a decent Indian try Dilraj in Loddon.
Hazel Chapman
I cannot stress enough how helpful and understanding this takeaway have been regarding my daughters allergies- they are able to prepare me a dairy, egg, nut and coconut (yep coconut) free curry with no drama whatsoever; the latest time they actually CALLED US BACK to confirm a detail. They are wonderful and the food is delicious to boot, I feel so lucky this is my local. Thank you
Richard West
Very poor service both on line and on the phone. Waited over three hours for a takeaway to be delivered. No sense of apology or recompense. I will not use this takeaway again and I advise others not to either to avoid disappointment. Shame because the curry is very good and they are letting themselves down!!
Alan Sims
Always good food, but it's best to order in advance by phone. Portion size? … well as often as not there's a full meal left for tomorrow, especially if you are trying to pretend you've still go a waist!
jonathan chapman
Worst Indian food I have ever had, no taste and full of grease. Went in bin and will never go back
Jorge DAMASCENO
Great food. One of the best take away curry I have eaten.
Patrick Ryan
Good pizza
Fluffy Dave
Ordered a £40 meal from Pure Spice for delivery. 50 minutes later, the order arrived with items missing, although charged. After much debate, a replacement was organised. Another 30 minutes, the meal arrived, but still they still managed to get it wrong. Another phone call only to be told (at 10pm) that the driver has finished and they had no way of getting the meal to me. Asked for refund and was told they can not authorise a refund and that I need to speak to the owner. After repeated calls over the next week, told the owner will be in the next day, told me a note has been left for him, told he will be calling me and told that he is in Bangladesh and it is unknown when or if he will be back. The sheer arrogance of the staff on the calls was beyond shocking. As for the food, the quality was average. l would like to say it was poor, but even though the meal was incorrect, the small amount we tried was average. I will say that there are a lot better options that cover the area and use good quality meats and vegtables and provide a far more efficient service. In summary, average food, slow delivery and the worst customer service I have ever received to date. The only positive I can say about Pure Spice is the delivery driver was a nice person.
Leoni
My sister found GLASS in her curry and a lady on the counter was reluctant to give a full refund. Luckily another member of staff was more responsible, but still a disappointing experience.
Tom Lloyd
Good food! Sometimes a wait, but its worth it. Plan ahead and order via telephone !
I used to love it here: That was until I read it's hygeine rating... 1!
edd Reynolds
Great food
Gavin Willis
Some dishes aren't bad (pathia, balti), but some are terrible (tikka masala). There's not a lot of choice around here so as long as you like what they do well you're OK!
Andrew Rodger
Delivered every time and the lady call taker is lovely!!!Food is fab as well and always HOT, Loads better than `St Stephens'Michelle & Bill ~x~
Olly Cator
Nice hot meal with plenty of flavour, only used twice but happy to return for more
Do not go near this place! Ordered a take away only to find lumps of chicken in veggie korma dish. Tried several times to speak to owner who wouldn't return calls. Spoke to him two weeks later and described situation. No apology and refused refund saying that he would give me another dish! Simply not good enough. The food that was edible was pretty poor too. If you're looking for a decent Indian try Dilraj in Loddon.
I cannot stress enough how helpful and understanding this takeaway have been regarding my daughters allergies- they are able to prepare me a dairy, egg, nut and coconut (yep coconut) free curry with no drama whatsoever; the latest time they actually CALLED US BACK to confirm a detail. They are wonderful and the food is delicious to boot, I feel so lucky this is my local. Thank you
Very poor service both on line and on the phone. Waited over three hours for a takeaway to be delivered. No sense of apology or recompense. I will not use this takeaway again and I advise others not to either to avoid disappointment. Shame because the curry is very good and they are letting themselves down!!
Always good food, but it's best to order in advance by phone. Portion size? … well as often as not there's a full meal left for tomorrow, especially if you are trying to pretend you've still go a waist!
Worst Indian food I have ever had, no taste and full of grease. Went in bin and will never go back
Great food. One of the best take away curry I have eaten.
Good pizza
Ordered a £40 meal from Pure Spice for delivery. 50 minutes later, the order arrived with items missing, although charged. After much debate, a replacement was organised. Another 30 minutes, the meal arrived, but still they still managed to get it wrong. Another phone call only to be told (at 10pm) that the driver has finished and they had no way of getting the meal to me. Asked for refund and was told they can not authorise a refund and that I need to speak to the owner. After repeated calls over the next week, told the owner will be in the next day, told me a note has been left for him, told he will be calling me and told that he is in Bangladesh and it is unknown when or if he will be back. The sheer arrogance of the staff on the calls was beyond shocking. As for the food, the quality was average. l would like to say it was poor, but even though the meal was incorrect, the small amount we tried was average. I will say that there are a lot better options that cover the area and use good quality meats and vegtables and provide a far more efficient service. In summary, average food, slow delivery and the worst customer service I have ever received to date. The only positive I can say about Pure Spice is the delivery driver was a nice person.
My sister found GLASS in her curry and a lady on the counter was reluctant to give a full refund. Luckily another member of staff was more responsible, but still a disappointing experience.
Good food! Sometimes a wait, but its worth it. Plan ahead and order via telephone !
Restaurantji Recommends
I used to love it here: That was until I read it's hygeine rating... 1!
Great food
Some dishes aren't bad (pathia, balti), but some are terrible (tikka masala). There's not a lot of choice around here so as long as you like what they do well you're OK!
Delivered every time and the lady call taker is lovely!!!Food is fab as well and always HOT, Loads better than `St Stephens'Michelle & Bill ~x~
Nice hot meal with plenty of flavour, only used twice but happy to return for more