Royal Gourmet

5 Out, Southgate St, King's Lynn
01553 774474

Recent Reviews

Lineta Gataveckaite

I cannot recommend this place enough, went there for my birthday absolutely loved it. The staff are nice the food is good. I recommend it.

Ann Sharmaine Robles

If I can only select 0 star. Ridiculous! Very unprofessional. We ordered for delivery at 5:50 PM and they gave an estimated delivery time 6:35-6:55 PM. At 7:00 PM order has not arrived, so we called them. They said driver is out just 10 minutes ago, it's delayed because they are busy. Then asked us to wait 10 more minutes. Guess what, at 7:20 PM order still has not arrived! They didn't even bother calling us back to update us! I had to do 4 follow up calls, the guy who answered my first and second call, hang up on me. To the staff - just simply be honest and tell us the exact delivery time or if the driver will be coming really late, so we can cancel the order. Imagine, our food arrived at 8:15 PM and food was cold alredy, that's almost 2 hours of waiting! The driver's telling us they had the wrong house number? It wasn't our first time ordering online at the same address. They were the only one who told us that the house no. is wrong! All our other orders arrived on time without any issues. My point is, we communicated earlier on the phone to follow up, but they don't seem to care that we are waiting over couple of hours! Didn't even apologised for the inconvenience and insisting it was our fault! Poor service, really awful.

Patrick Rebelo

Amazing food and service.Great food with a good selection.Highly recommended.

Vadims Denisevics

Not much to say about this

Lacey Anthony

Good is good, but took nearly 2 hours. Called them multiple times and was told each time that it was on its way when it wasn’t.

PUVENDRAN SINNASAMY

Absolutely gorgeous food and lovely staff, we'll definitely be back ?Thank

HockleyBird

We ordered a takeaway for collection, as we were staying at self catering holiday accommodation. The service/telephone communication was excellent and, as we had made a large order (for 7people) we were given a discount. The food was ready and being kept ward when we arrived for collection and still hot enough after a 15 minute drive. The food was lovely - we all enjoyed it.

Anna Wyszomirska

Food old and cold never

Rachael C

Worst meal I’ve ever had at a restaurant. Left without eating and would not return as was not edible.

roy purdy

Not as good as usual due to having to order food as wanted so did not try perhaps as many things as normally would. food was all hot being done to order not the same as buffet option where i certainly try things that look nice as well as stuff i know i like all in all not as good as past

160vincel

This was possible the worse takeaway that I have ever had, we ordered a meal to be delivered at 1650 it turned up at 1850 after several phone calls to them. the food was without a doubt the worse meal that we have had all the food was only warm and considering they are only 5 mins away from us I do not think it is acceptable. nothing else to say except I wont be ordering from there again.

Igor Wojtowicz

Delicious food but the delivery man absolutely awful and unprofessional. Kick in the door and very rude when I politely asked to knock next time.Regarding answer to my review it’s just one big Lia. The lady did wait for the driver as this wasn’t first time when we ardered from your restaurant and the same driver kicked the door. It’s just not nice. As I said food in your restaurant is really delicious and there was another driver other day British I presume who was absolutely lovely and polite only this one specific driver always kick the door and is pretty rudeNot a very good reply for a comment that’s just show the level of customer service. “Sorry” would be more than enough. Anyway thank you for the reply and please don’t go down with customer service as this is really best Chinese food in Kings Lynn in my opinion. Customer reviews are to improve whatever need to be improved. Thank you

Sharon Hall

Very friendly staff couldn't do enough for us. Delicious food all freshly cooked. Very reasonable price. We will be back. Lol.

TowieTips4Trips

Very greasy and disappointing. Never again. Was travelling in from Essex and used the trip advisor review. as mum lives in a care home and wanted a chinese lunch.

Vaina Faina

This place has a nice food. But service is absolutely awful. Ordered a small bottle of Prosecco and apple juice with no ice for my child. They brought a bottle for me with no glass, and an apple juice with ice in it. Went to ask for a glass or how am I supposed to drink it from the bottle? The gave me a glass for juice. Then my partner her spilled his beer on the table, the waitress just gave us a big roll of tissue to clean it ourselves ? ??????

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