Went here with a large party pre booking and pre ordering to give the kitchen a decent chance at getting everything right. Well, they tried.Upon arrival, we went to the front bar for some drinks, and I’d say the staff in a Wetherspoons had more of an idea what they were doing than the young people behind the bar. Easily a 10-15 minute wait for drinks, two pints, an amaretto and a couple of orange juices. A disappointing opening experience.Moving onto the table, they had tried to be as accommodating as possible, obviously a table of 18 isn’t the easiest to fit in, so they did their best and we were grateful. The room was cold, no staff were available to turn the heaters on, so we managed to do it ourselves.With the table booked for 7:30, everyone in attendance by 7:15, it would be my expectation that food would arrive by 8:00 latest. 8:30 and eventually the first food came out. There was an issue with a steak, which was rectified quickly and politely with the waiting staff. UNTIL, the owner came over and very publicly and very loudly began criticising, and making out it was everyone on the tables fault the steak wasn’t right, and not hers. She then stormed off in a huff never to be seen again.Sadly, she was overheard by multiple guests of the party being very rude and disrespectful to other patrons about the table, which is anything but expected. Another member of the table walked past the kitchen to go to the toilet and heard the manager on a rampage at the waiting staff and kitchen staff, reducing one of them to tears. I’d suggest this isn’t the first time the owner has performed a stunt like this and it wouldn’t surprise me if she’d do it again.My steak was asked for medium, so my expectation would be that it comes out with some dripping. The toughness of the steak was the same texture as a flip flop, however I didn’t complain until after I’d eaten it as I’d driven over 4 hours for this celebratory meal and was hungry. When I did complain I was assured the owner would come and see me, she was never to be seen.The dessert, I had a crème brûlée, and I think the top of the brûlée had the texture of a double glazed window, I took it off to avoid scratching the inside of my mouth, although the rest of the dessert was good.Overall, the experience was very poor. The waiting staff did the best they could, and were very friendly. Special credit to the owners daughter, who did everything she could for the table, and came and apologised for the owners actions on her behalf, as she was simply too proud to.You won’t see me put another penny behind the bar, and if you’re looking for a good meal in the area of The Heron, try The Angel in Watlington instead.
Heidi Salmons
Great quality
John Daisley
I have been before, this time the food was not as good.
David Neild
Booked a table for 6 on a Saturday lunchtime. We were greeted warmly and shown to our table with lots of natural light as requested. Good choice of real ale kicked off a very pleasant lunch.The servers were helpful, courteous and attentive.The food was of good quality and the special sizzling dish looked lovely. I had the double pork cutlet. We all had starters but to be honest that part of the menu could do with a bit of a lift as not the most exciting. Two of our group ordered the meat platter to share. Looked good but not sure I would have wanted potato wedges on my starter. It would have made a good main course for one though.The decor was lovely and the room bright and airy.In the area and looking for somewhere to eat? Would highly recommend.Child and dog friendly though I think all children have to be kept on a lead (or was that the dogs) ?
Alison Barnes
Lovely food, great portions for Sunday lunch. Good value for money. The restaurant is bigger than expected. The front bar area is cosy and well decorated. This is what you call a destination restaurant. The vegetarian roast was very good. Staff were friendly and
Lee Allen
Lovely establishment in a great location, good service with excellent food and a good range of drinks available, well worth a visit!
Gwin Wells-Burr
Lovely.
Barry Doyle
Great friendly pub with awesome home cooked food. The only downside is how far it is from where I live, but really worth the hours drive each way. It is a very special place, a bit of a rarity nowadays.
Hannah Heaphey
Nice pub, atmosphere good. Drinks menu is good. Nice place to go for a Sunday
We left a message in the afternoon asking if we could book a table for that evening. A cheerful lady phoned us back promptly and booked us in for 6.30pm despite the fact they had some larger Christmas Parties that evening. I had the 10oz haddock, chips & peas and a pint of Doom Bar. My Wife had the Sea bream and a small bottle of Prosecco. The food was really good and not over priced. The service was friendly and efficient. If we are in that neck of the woods again we would certainly return. Thank you.
KeithEgroup
I stayed behind the Heron in my motorhome on the coldest night of the year (so far!). The warm lights of the pub beckoned and I couldn't resist popping in for dinner. FOOD I ordered the Haddock and chips and opted for the large portion. My word it is large! All washed down with a pint of Neck Oil. Yum. ACCOMMODATION This is my second time of visiting in my motorhome, it is an excellent stop off with all facilities (including a pub if you do not want to cook!) and what a view to wake up to.
Morgan Jenkin
This is consistently my favourite pub around King's Lynn/Downham for roasts or any food. Today we can for a roast, were served promptly and the food was delicious!I consistently return and recommend this to any one.
RICHARD NORMAN
Very nice Restaurant the Sunday Roast was very tasty. The main menu is very good.
Caldave03
Really is a lovely place ..about 35 mins from us so not that far on a Sunday..Sunday lunch is really nice ..We went in the restaurant this time as we are not really doggie people..dogs in the pub area ..So clean even the toilets have great sparkling mirrors..We really enjoy it in there .. staff are lovely great afternoon out..Don't think its expensive get alot of food for your money ..worth a trip
Went here with a large party pre booking and pre ordering to give the kitchen a decent chance at getting everything right. Well, they tried.Upon arrival, we went to the front bar for some drinks, and I’d say the staff in a Wetherspoons had more of an idea what they were doing than the young people behind the bar. Easily a 10-15 minute wait for drinks, two pints, an amaretto and a couple of orange juices. A disappointing opening experience.Moving onto the table, they had tried to be as accommodating as possible, obviously a table of 18 isn’t the easiest to fit in, so they did their best and we were grateful. The room was cold, no staff were available to turn the heaters on, so we managed to do it ourselves.With the table booked for 7:30, everyone in attendance by 7:15, it would be my expectation that food would arrive by 8:00 latest. 8:30 and eventually the first food came out. There was an issue with a steak, which was rectified quickly and politely with the waiting staff. UNTIL, the owner came over and very publicly and very loudly began criticising, and making out it was everyone on the tables fault the steak wasn’t right, and not hers. She then stormed off in a huff never to be seen again.Sadly, she was overheard by multiple guests of the party being very rude and disrespectful to other patrons about the table, which is anything but expected. Another member of the table walked past the kitchen to go to the toilet and heard the manager on a rampage at the waiting staff and kitchen staff, reducing one of them to tears. I’d suggest this isn’t the first time the owner has performed a stunt like this and it wouldn’t surprise me if she’d do it again.My steak was asked for medium, so my expectation would be that it comes out with some dripping. The toughness of the steak was the same texture as a flip flop, however I didn’t complain until after I’d eaten it as I’d driven over 4 hours for this celebratory meal and was hungry. When I did complain I was assured the owner would come and see me, she was never to be seen.The dessert, I had a crème brûlée, and I think the top of the brûlée had the texture of a double glazed window, I took it off to avoid scratching the inside of my mouth, although the rest of the dessert was good.Overall, the experience was very poor. The waiting staff did the best they could, and were very friendly. Special credit to the owners daughter, who did everything she could for the table, and came and apologised for the owners actions on her behalf, as she was simply too proud to.You won’t see me put another penny behind the bar, and if you’re looking for a good meal in the area of The Heron, try The Angel in Watlington instead.
Great quality
I have been before, this time the food was not as good.
Booked a table for 6 on a Saturday lunchtime. We were greeted warmly and shown to our table with lots of natural light as requested. Good choice of real ale kicked off a very pleasant lunch.The servers were helpful, courteous and attentive.The food was of good quality and the special sizzling dish looked lovely. I had the double pork cutlet. We all had starters but to be honest that part of the menu could do with a bit of a lift as not the most exciting. Two of our group ordered the meat platter to share. Looked good but not sure I would have wanted potato wedges on my starter. It would have made a good main course for one though.The decor was lovely and the room bright and airy.In the area and looking for somewhere to eat? Would highly recommend.Child and dog friendly though I think all children have to be kept on a lead (or was that the dogs) ?
Lovely food, great portions for Sunday lunch. Good value for money. The restaurant is bigger than expected. The front bar area is cosy and well decorated. This is what you call a destination restaurant. The vegetarian roast was very good. Staff were friendly and
Lovely establishment in a great location, good service with excellent food and a good range of drinks available, well worth a visit!
Lovely.
Great friendly pub with awesome home cooked food. The only downside is how far it is from where I live, but really worth the hours drive each way. It is a very special place, a bit of a rarity nowadays.
Nice pub, atmosphere good. Drinks menu is good. Nice place to go for a Sunday
Nice place, nice food.
Restaurantji Recommends
We left a message in the afternoon asking if we could book a table for that evening. A cheerful lady phoned us back promptly and booked us in for 6.30pm despite the fact they had some larger Christmas Parties that evening. I had the 10oz haddock, chips & peas and a pint of Doom Bar. My Wife had the Sea bream and a small bottle of Prosecco. The food was really good and not over priced. The service was friendly and efficient. If we are in that neck of the woods again we would certainly return. Thank you.
I stayed behind the Heron in my motorhome on the coldest night of the year (so far!). The warm lights of the pub beckoned and I couldn't resist popping in for dinner. FOOD I ordered the Haddock and chips and opted for the large portion. My word it is large! All washed down with a pint of Neck Oil. Yum. ACCOMMODATION This is my second time of visiting in my motorhome, it is an excellent stop off with all facilities (including a pub if you do not want to cook!) and what a view to wake up to.
This is consistently my favourite pub around King's Lynn/Downham for roasts or any food. Today we can for a roast, were served promptly and the food was delicious!I consistently return and recommend this to any one.
Very nice Restaurant the Sunday Roast was very tasty. The main menu is very good.
Really is a lovely place ..about 35 mins from us so not that far on a Sunday..Sunday lunch is really nice ..We went in the restaurant this time as we are not really doggie people..dogs in the pub area ..So clean even the toilets have great sparkling mirrors..We really enjoy it in there .. staff are lovely great afternoon out..Don't think its expensive get alot of food for your money ..worth a trip