Ordered food, Large Big Mac meal, cheeseburger and a pie. Got back to work 5 mins away. No fries in the bag, both Big Mac and Cheeseburger Luke warm at best. Worst Macdonalds experience so far ??
No Name
Got here for breakfast on boxing day. Shockingly slow service, lots of staff at the back but nobody acctually serving. Food and drinks prepared but kept on the side for ages, was cold by the time it reached us. When asked if there are any problems with service- response limited to none. Not impressed.
Matthew Knight
They miss something off your order every single time it's a complete joke. Totally useless staff who aren't getting any better even though it's been open a few months.
Luke Stockdale
I work close to this site to unfortunately I frequent it often.Staff regularly get orders wrong, and waiting times are often unacceptable. I have been stood waiting for a small breakfast order for 10 minutes, and have written this review during my wait.There is no sense of urgency from anyone in the business.Immediate Improvement is required.Edit: finally received the order with 2 items wrong.Come on guys….
Allison
Took 25 mins to get 2 coffees and muffins. Plenty of staff milling around , biting their nails and generally doing nothing. Senior staff need hair nets., too much hair flapping around. Got back on with our journey and the latte we paid for was just a normal coffee. Staff need to be told NOT to bite their nails , scratch their faces and scratch their greasy hair ! Absolutely disgusted at this today.
John Burns
Took a while ordering from the consul as a guest,however, worth the hassle as we enjoy the McDonald food as a treat now and then ?Parking: Even when extreme busy plenty parking spacesKid-friendliness: Kids love it and usually make new friends whilst they are there
Anthony Buttrick
Needed a cr@p on my way to Newcastle Airport so pulled in here, clean toilets so that's gotta be five stars!
Keith Hildred
We found it difficult to redeem Monopoly coupons....spending so much time trying to scan/input details. We were there for over sn hour!!Dietary restrictions: Had to go and ask for cutlery, again!!Without a bun it's very difficult to eat a Big Mac- surely it should be routine to supply cutlery for coeliac (no bun) people?
Susan Walsh
Got 2 hot chocolates think most of forgot to put any chocolate just hot water with a bit of colour.
Helen Thornton
Leaming Bar is a little gem of a McDonalds. Clean, tidy and friendly. Busy, but not overcrowded. As it's on a new but fairly regular journey I'll be stopping there again.
Just like any other maccies really. Quick and easy for something to eat. They always forget your sauce though haha ?
john milton
Brilliant, I accidentally touched a lady's bottom whilst carrying my food, 5 stars from me.
ScottishExplorer
The usual McDonalds but this one is quite awkwardly placed coming from the main motorway via various roundabouts and down back streets. Quite a bit of parking once you arrive and electric chargers also with the expected cleanliness. As this was a late night visit service seemed more balanced towards the drive thru and using self service points as I was ignored when trying to order. Once orders went in the order arrived quickly and the cleaning staff member was very polite and professional.Parking: Lots of spaces close to the placeWheelchair accessibility: Easy access and space to move
Tyke
Have used this McDonald's a lot over the years on the way to Scotland to see relatives. It's a bit harder to get to now since that they moved the A1 junction, but it's worth the slight detour to get to a better than average McDonald's.
Joe Knight
The people were not parking in the right places where they were told to park to wait for the order. This lead to confusion with the staff that ended up giving the food to the people who weren’t parked where they were supposed to be.
Ordered food, Large Big Mac meal, cheeseburger and a pie. Got back to work 5 mins away. No fries in the bag, both Big Mac and Cheeseburger Luke warm at best. Worst Macdonalds experience so far ??
Got here for breakfast on boxing day. Shockingly slow service, lots of staff at the back but nobody acctually serving. Food and drinks prepared but kept on the side for ages, was cold by the time it reached us. When asked if there are any problems with service- response limited to none. Not impressed.
They miss something off your order every single time it's a complete joke. Totally useless staff who aren't getting any better even though it's been open a few months.
I work close to this site to unfortunately I frequent it often.Staff regularly get orders wrong, and waiting times are often unacceptable. I have been stood waiting for a small breakfast order for 10 minutes, and have written this review during my wait.There is no sense of urgency from anyone in the business.Immediate Improvement is required.Edit: finally received the order with 2 items wrong.Come on guys….
Took 25 mins to get 2 coffees and muffins. Plenty of staff milling around , biting their nails and generally doing nothing. Senior staff need hair nets., too much hair flapping around. Got back on with our journey and the latte we paid for was just a normal coffee. Staff need to be told NOT to bite their nails , scratch their faces and scratch their greasy hair ! Absolutely disgusted at this today.
Took a while ordering from the consul as a guest,however, worth the hassle as we enjoy the McDonald food as a treat now and then ?Parking: Even when extreme busy plenty parking spacesKid-friendliness: Kids love it and usually make new friends whilst they are there
Needed a cr@p on my way to Newcastle Airport so pulled in here, clean toilets so that's gotta be five stars!
We found it difficult to redeem Monopoly coupons....spending so much time trying to scan/input details. We were there for over sn hour!!Dietary restrictions: Had to go and ask for cutlery, again!!Without a bun it's very difficult to eat a Big Mac- surely it should be routine to supply cutlery for coeliac (no bun) people?
Got 2 hot chocolates think most of forgot to put any chocolate just hot water with a bit of colour.
Leaming Bar is a little gem of a McDonalds. Clean, tidy and friendly. Busy, but not overcrowded. As it's on a new but fairly regular journey I'll be stopping there again.
Restaurantji Recommends
Just like any other maccies really. Quick and easy for something to eat. They always forget your sauce though haha ?
Brilliant, I accidentally touched a lady's bottom whilst carrying my food, 5 stars from me.
The usual McDonalds but this one is quite awkwardly placed coming from the main motorway via various roundabouts and down back streets. Quite a bit of parking once you arrive and electric chargers also with the expected cleanliness. As this was a late night visit service seemed more balanced towards the drive thru and using self service points as I was ignored when trying to order. Once orders went in the order arrived quickly and the cleaning staff member was very polite and professional.Parking: Lots of spaces close to the placeWheelchair accessibility: Easy access and space to move
Have used this McDonald's a lot over the years on the way to Scotland to see relatives. It's a bit harder to get to now since that they moved the A1 junction, but it's worth the slight detour to get to a better than average McDonald's.
The people were not parking in the right places where they were told to park to wait for the order. This lead to confusion with the staff that ended up giving the food to the people who weren’t parked where they were supposed to be.