Hotel Chocolat

36 James St, Harrogate
01423 562341

Recent Reviews

Will definitely be back if only because of the lovely woman who served me.

toby fairf

Amazing hot chocolates and great

Sandra Wood

Delicious coffee and cake in the cafe.

Jamie

The apple pie hot chocolate is stunning! Along with cake. Staff very friendly & accommodating. Highly recommend here for a nice treat!

Anne Holden

Lovely hot chocolate and brownie but sat in a cold draft as the front doors have to remain wide open for access issues. Surely there must be another solution? It was really cold! Not pleasant and spoilt the experience.

Sue Dawson

Extremely busy but staff still friendly and helpful.

David Wilton

Had a salted caramel coffee which was a little sweet but then tried a mint velvetiser coffee. We naturally bought a velvetiser machine with a selection of flavours so we can determine which flavours we like most

Jo Normanshire

I love the chocolate here even though it is expensive and I have wanted to try the ice cream for ages. We were served by a lovely young lady who had us sit down whilst she made the ice cream- better than standing there waiting! My husband had the billionaire sundae and I had a tub with raspberry sauce and chocolate shard. Both were nice enough and the subtle taste of the cocoa nibs is a USP but it doesn't match up in creaminess and texture to Ripleys. Quite pricey too for the portion sizes. I'm going to reserve judgement fully until I've tried one of the ice cream shakes! ( when I've saved my pennies!)

Simon Hopkins

Tucked away at the back of the shop was a delightful oais of carm, perfect for having a hot chocolate, with or without cake!

Bekka Jones

Lovely staff, amazing, high quality, ethical and local chocolate. Delicious range of drinks and little treats in the cafe. Something for everyone in store!

Anne Paul

Friendly welcome by the staff, exceptionally helpful lady when trying to define what products had 40% off, thank you.

K W

On entering no one greets you, standing and waiting in the cafe no smile or expectations managed and no other customers being served…just stood and ignored…eventually served…not a glimmer of a smile or greeting…drinks nothing special….although almost empty…TOLD drinks will be left on counter when ready…no effort made at all on part of any staff to engage…came over as unfriendly bordering on hostile and clearly disinterested…gave the impression the role was beneath them…won’t visit again…plenty of more customer centric cafes in Harrogate

Alisha Cooper

Staff very friendly and helpful. Cafe is lovely!

Rory Baxter

Never been before but now I see the attraction!!

Shona Mirtaheri

DO NOT TAKE YOU CHILDREN HERE! older member of staff not happy that one of our children had spilt a drink and made to feel most unwelcome.

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