Jill at Customer Service, under pressure with a massive queue - was calming, jolly and lovely.., help her out Asda and put more staff on! Thank you Jill for your amazing customer service!
Rob Cooper
Absolutely disgusting. Did a shopping order for delivery and noticed that when delivered I had been charged for a product costing £1.50 however the product was not delivered. I proceeded to make a refund request and logged it as a missing product. The next day I receive an email saying that they have rejected my refund request. How dare they reject it. So they are happy for me to purchase a product and not receive it. If this is what Asda have resulted too then Iam totally disgusted with them. Yeah ok it’s a £1.50 product but it’s not the point. Iam taking this further as they could be doing this to hundreds of other customers and the top and bottom of this is Asda are stealing from me, theft of £1.50
Kate Harris
A large Asda with a good range of groceries and loads of parking
Pedro Madureira
I don't know if the orders for aldwark come from thereBut for the second time since December I don't receive my order and in the app it was given as deliveredIf possible, give me an address where I can go to try to solve the problemThank you very much
Connor Quinn
Shabby place generally but it has a pharmacy. Pharmacist is on lunch from 1:30 to 2:30 but it turns out they won't take any prescriptions from 1pm. Really poor
Jordan Ogden
Kiosk does not open until 8am! Very embarrasing when you get eyes rolled at you and when i say "good morning love how are you?" I just get a death stare back as she's had to walk 20 steps from the self service. People like you will put yourself out of a job when these shops go completely self service. All other staff seem very pleasant. Shops always very clean, plenty of choice, full shelves. Lots of choice on the fresh bakery section. ?
William Gillings
Visited opticians unit inside Asda. Staff exceptionally helpful with choosing style of glasses, sunglasses,whether reactolite glasses were needed etc. Prices of products very very reasonable. I was quoted £120 for 1 pair of varifocal and 1 pair of varifocal sunglasses. My last pair of varifocal glasses at a leading retailer in beverley cost £250 in 2020!!My wife had a quote for her glasses where we had our eye test in the centre of York and was quoted £600 !!!Asda price was £279!!!!.Won't ever use opticians again to get glasses, will always use Asda. Feel like some opticians and glasses specialists are ripping us off with their prices. Believe me the Asda glasses are just as good a quality as the other retailers.
ian griffin
Visited to get a pizza, omg the women on the pizza desk is a bit of a drongo, she just looked at me like I was from outerspace, twice I have visited and got the same reaction.
Rudie Humphrey
Average
Shaun Collier
It's alright for shopping but customers and staff are rude and the layout is too unintuitive
It's got really sloppy and messy inside. There are a lot of things placed in the wrong place on shelves, there was 1 person on checkouts (and it was very busy) and there was a lot of stuff just missing from shelves. It's got really expensive at Asda too, and it used to be cheaper than the other major retailers. The reward card system is designed too complex to be able to use.
Dave Walton
My last few visits here have not been good the shelves are empty well full of empty boxes which means after going round the store I then need to go to another store to get everything I need. When I asked the staff they just said it is because we were busy the day before could things not have been replenished overnight or first thing ??
Brendan Fitzgerald
Very disappointed,was going to have lamb tonight, bought it Saturday and by the following day it had gone rotten.
Looby
I used to love shopping at Asda but not any more. On my recent visits there have been so many things out of stock. Lots of empty shelves or shelves full of empty boxes. The choice of vegetables is now also very poor. I can't rely on getting what I need.
Jill at Customer Service, under pressure with a massive queue - was calming, jolly and lovely.., help her out Asda and put more staff on! Thank you Jill for your amazing customer service!
Absolutely disgusting. Did a shopping order for delivery and noticed that when delivered I had been charged for a product costing £1.50 however the product was not delivered. I proceeded to make a refund request and logged it as a missing product. The next day I receive an email saying that they have rejected my refund request. How dare they reject it. So they are happy for me to purchase a product and not receive it. If this is what Asda have resulted too then Iam totally disgusted with them. Yeah ok it’s a £1.50 product but it’s not the point. Iam taking this further as they could be doing this to hundreds of other customers and the top and bottom of this is Asda are stealing from me, theft of £1.50
A large Asda with a good range of groceries and loads of parking
I don't know if the orders for aldwark come from thereBut for the second time since December I don't receive my order and in the app it was given as deliveredIf possible, give me an address where I can go to try to solve the problemThank you very much
Shabby place generally but it has a pharmacy. Pharmacist is on lunch from 1:30 to 2:30 but it turns out they won't take any prescriptions from 1pm. Really poor
Kiosk does not open until 8am! Very embarrasing when you get eyes rolled at you and when i say "good morning love how are you?" I just get a death stare back as she's had to walk 20 steps from the self service. People like you will put yourself out of a job when these shops go completely self service. All other staff seem very pleasant. Shops always very clean, plenty of choice, full shelves. Lots of choice on the fresh bakery section. ?
Visited opticians unit inside Asda. Staff exceptionally helpful with choosing style of glasses, sunglasses,whether reactolite glasses were needed etc. Prices of products very very reasonable. I was quoted £120 for 1 pair of varifocal and 1 pair of varifocal sunglasses. My last pair of varifocal glasses at a leading retailer in beverley cost £250 in 2020!!My wife had a quote for her glasses where we had our eye test in the centre of York and was quoted £600 !!!Asda price was £279!!!!.Won't ever use opticians again to get glasses, will always use Asda. Feel like some opticians and glasses specialists are ripping us off with their prices. Believe me the Asda glasses are just as good a quality as the other retailers.
Visited to get a pizza, omg the women on the pizza desk is a bit of a drongo, she just looked at me like I was from outerspace, twice I have visited and got the same reaction.
Average
It's alright for shopping but customers and staff are rude and the layout is too unintuitive
Restaurantji Recommends
Very busy,car park full,no cafe or sit down area,
It's got really sloppy and messy inside. There are a lot of things placed in the wrong place on shelves, there was 1 person on checkouts (and it was very busy) and there was a lot of stuff just missing from shelves. It's got really expensive at Asda too, and it used to be cheaper than the other major retailers. The reward card system is designed too complex to be able to use.
My last few visits here have not been good the shelves are empty well full of empty boxes which means after going round the store I then need to go to another store to get everything I need. When I asked the staff they just said it is because we were busy the day before could things not have been replenished overnight or first thing ??
Very disappointed,was going to have lamb tonight, bought it Saturday and by the following day it had gone rotten.
I used to love shopping at Asda but not any more. On my recent visits there have been so many things out of stock. Lots of empty shelves or shelves full of empty boxes. The choice of vegetables is now also very poor. I can't rely on getting what I need.