Domino's Pizza - York - Clifton Moor

Unit 3 Tower Ct, Oakdale Rd, York
01904 690000

Recent Reviews

scarlett forster

We went at around 12pm and told we would have to pay a delivery charge because they don’t take collections after a certain time, we weren’t told how much delivery charge was nor did we get a receipt but the total was £48 for 2 pizzas, we were told we had to wait in the car and they would bring our pizza out, our order was taken by a delivery driver who left with our order and about 5 minutes later pulled back up to the car park and brought our food to us after driving away with it, when we asked why, we were told that they have to put it through as a delivery. very unsatisfied with the unprofessional work environment

Daisy

Very good customer service, amazing food as

Stan Chaplin

Regular pizza two toppings £7.99Me: “Regular pizza half pepperoni half margherita please”Cashier: “£8.99 please”Error 404 logic doesn’t exist

Charlotte Riley-Simpson

Delicious as always, friendly driver. Food came piping hot and very fast delivery!Vegetarian options: Vegi volcano is amazing!Dietary restrictions: Vega and gluten free options.

Luke Hegarty

I ordered from the app, I selected the veggie section and ordered a pizza from it and received a vegan pizza, why on earth are they putting vegan pizzas in the veggie section! It was awful, customer lost.

Ravi Kalsy

Parking: Good FREE parking

Monika Snuszka

Every time I order with extra toppings, something is missing.Usually the sauce, but still... they have to improve their "quality checkup" before sending it to customers. There is an extra charge for additional toppings, and literally, every time something is missing...

Xander Myles

Disastrous. The poor girl left by herself on the till on a busy Friday with what seems minimal training and a steady stream of people and a rude direct shift manager offering no support whatsoever. Orders mixed up, completely wrong, refusing blue card holders and general chaos, I wished the next guys to me good luck after only just getting my right order. Unique experience, so glad its not my local.

Ali Hussain

It's a standard pizza place with free parking. What impressed me was the customer service received. I had a discount coupon which required me to give the order through their app. While giving the order I selected the wrong store by mistake which was on the other side of town. It was quite late as we decided to pick up the pizza after a movie. When I inquired about my order after waiting for 10 minutes they checked my order details on the app and that is when I realised my mistake. The lady on the till who I think was also the store manager was extremely helpful. She still baked me the pizza which I had ordered and did not charge anything extra. Being a Saturday night they were busy and yet they did not complain about my mistake. Btw the Tandoori hot pizza is fantastic. Thanks.

Sam Jones

AWFUL EXPERIENCE. ORDERED AT 10PM, STILL HERE AT 12PM WITH NO FOOD. THEY KEEP HANGING UP ON ME AND TELLING ME IT'S ON IT'S WAY, IT ISN'T AVOID AT ALL COSTS!

Lee Oakley

Ordered through the app and was told the order had been delivered when it hadn’t. Rang after an hour and they said it’d be 10-15 more minutes. Waited another half an hour and nothing so rang again to be told to wait another 10-15 mins and if it still hadn’t arrived to call and they’d sort it. I finally called again after waiting over 2 hours since I placed the order for the employee to get frustrated with me saying they’d already told me my order had been refunded - which they hadn’t. It might be a Saturday night but 2 hours of waiting with no food and grouchy customer service was not how I expected to be spending mine.

Jennifer Clark

After 4 phones calls and over 3 hours, I was continuously told that the pizza was "on its way" - I only live 10 mins max away from the branch. Man I spoke to was not helpful and reluctant to do anything and clearly hadn't checked the system. Hoping to get a refund but from previous comments, that gonna be difficult. Will never order from them again

Sophie Fox

The staff here are incredibly efficient and friendly. Pizzas are exactly as you'd expect from Domino's - ie their usual high and consistent standard, but staff standout as going above and beyond.Dietary restrictions: Gluten free and also Vegan well catered for, as well as your standard pizzas.

Owen Laird

I waited over an hour for my order only to find out that its would be an other two hours because they were 'busy' I then phoned and they said they would give me a refund however it has been over a month and still no money returned. Food was greasy and poorly presented, not to add the woman who answered the phone was rude and obnoxious. Simply disgraceful.

Horse riding sisters Amelia and izzy

I have been sat waiting for my food for hours and it still says preparing because they are supposedly 'busy' on a day when the majority of people are at work. When I rang they said it should take 1-2 hours when I have already been waiting an hour. Disgraceful.

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