Subway

Unit 1, 2 Kettlestring Ln, York
01904 928333

Recent Reviews

John Spencer

Called in this morning for breakfast whilst my wife had a hospital appointment. Had the breakwich was very enjoyable 5/5. The young lady serving was friendly and helpful 5/5. I was the only customer so the atmosphere was very quiet, however I don't mind that. Overall excellent and 5/5.

Ainsley Bennett

Staff don't allow customers to design their own sandwich. Went in for a sandwich and got told it's a set menu when Subway's policy allows customers to modify the

DNA MMA

Always

Diane Wass

Hubby and I stopped here for a bite to eat before driving home after a day out. It’s early evening in October and so it was starting to get dark and we were using Google Maps for directions but we still drove past it the first time! It’s very hard to see!It sounds bizarre because it’s right on a corner but the Subway sign wasn’t lit up on either facade, and the lights from inside were so dim it looked closed!The car park was empty too which didn’t help.Once we parked up and went in we realised that the big windows are mirrored from the inside which massively cuts down the light visible from outside - that’s why it looked closed!Anyway, I have to say we were greeted by both staff with a big smile and a friendly welcome, which was great :)It was very welcoming and they were chatty and friendly whilst still being efficient preparing our food.We each chose the Fine Catch tuna salad and it was really good! A great portion!There were a few other people in after us so obviously regulars don’t have any trouble finding it :)The restaurant was very clean and the staff were friendly as we left too.Thanks guys, great job :)Please ask Head Office to put bulbs in your outdoor Subway signs though - you might pick up some extra business :)

Ian Lloyd

After a terrible day in work with my lorry breaking down miles from homeand other things going wrong too, I visited the Clifton Moor store in York, and not only were ALL the staff especially Danny extremely friendly, helpful and understanding, to top it off the person in front heard me complaining about the day I'd had and paid for my meal without me knowing, the whole experience totally lifted my spirits after an awful day, 11 out of 10!!!!

Ell-firth

Waited 25 minutes for our sandwiches. One member of staff stood by the till doing nothing. Manager having a meeting in the restaurant. We got told it would be a 5 minute wait because they had to make a delivery order. (Don’t understand why they don’t do these in the back when there’s a queue of 5 customers waiting) The staff then got our sandwiches mixed up. One member of staff seemed to be trained well, the other two were poorly trained. I feel I wasn’t the only customer who thought this either.

Kathryn Todd

Food was great. Tables were not cleared quickly considering they were quiet with customers. Dirty floor.

laura baskeyfield

Nice clean subway, friendly staff and good portions. The drinks dispenser didn't have the cherry max so had to have a bottle, but the food was nice and fresh.

Matt Dungey

Food is always good. Prices are getting crazy though. Also, I always ask for the sandwich to be cut with a clean knife as I have a serious allergy, but they never properly clean the knife. This could end badly.

Shane Mash

Nothing unavailable, place nice and tidy, friendly staff and enjoyable footlong.

Chell Sharpe

This is a good Subway, always good service.They did miss out my sweet onion sauce but it was fine without.

T T

Ok but not something I would have again - unless I was desperate

Sharon Morrison

Fantastic service and food

York Lad

Turned up at 19.00 ordered my sub. The young lad asked if I wanted anything else’s I asked for a coffee he said no the coffee machine had been cleaned. So I said well I want the meal deal and I don’t want a cold drink I could see it was still on so mention this and he said we ain’t allowed to touch it once cleaned I replied why would you shut it off a hour before closing? Well we actually turn it off at 18.00. Looking confused at the fact they stop serving coffee 2 hours before closing so I said well I don’t want my sandwich then if I can’t have a meal deal. He stormed in the back like a sulking toddler so I walked out! Your loss not mine. The eating in part shuts at 18.30 too! My experience rude staff, offering things from the menu that they can’t fulfil, if you want to eat in go to a proper restaurant and save your money. McDonald’s down the road! And it’s cheaper. £11 for a sub meal deal having a laugh you can get a large meal from McDonald’s burger and fries with a drink is £8 ?

Si Wright

Really Unhelpful staff, hanging around to be served, over priced food. Never again. You’ve been warnedAtmosphere resembles a dead pet cemeteryI paid £10.65 for a 6inch meal and got told they couldn’t give me a refund.The food I just binned, I didn’t feel like eating after I was robbed.This shows the staff didn’t care. Subway never again

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