Despite being busy got my order out and Compensated for the delay.
Derek Mcfarland
First class.
Brian McCann
Enjoyed my pizza very much on my walk home from the
Ronnie Forsythe
Get better delivery drivers paying £3 for me to come outside!! Sick of "we can't come in" conversation should actually refund my £3
Jubie John
I love pizzas from dominos but for my last order, we ordered chicken wings but received chicken strips instead. When enquired we were told that they ran out of chicken wings and that’s why we got chicken strips but no one informed or checked with us if we are ok with that.
Jack Gill
Charge £3 for delivery, but don’t deliver to the door have to come outside of house and get it get better delivery drivers!!
Andrew McCullough
It's a good takeaway, the mobile can be a little awkward at times but by and large it's no drama and you're in and out in a few mins if you order online and
SP
Absolute joke, accepted and took money from account to end up cancelling without any notification or phone call
Molly
Got a delivery and arrived stone cold and arrived 1hr30 mins after i ordered itit tasted like it’s been sitting out for at least an hr. Actually disgusting.Not one for leaving reviews and not fussy but this was just disappointing
One of the staff, named Kira, rude, not really interested in work... I was standing there in front of her, she were just tapping the screen, because she was logging herself off, then just ignored me, turned around and walked off.This is not a first time she is rude to customer.
D'Seamy O
Shocking lack of communication of you can get them to answer the phone. No social skills, abrupt as of you annoyed them by calling. They can't wait to hang up, when they eventually answer. Terrible. Local is best, to hell with ignorance.
Journey47557334074
Customer service is atrocious. I ordered using the app stating 25minutes for the order to be ready. It took 40 minutes for the order to display as “ready to collect”. Once inside the staff made an obvious effort to ignore me probably thinking I was in to order at the counter and wishing I would leave to not impact their 23:30 leaving time that all 3 staff would not stop talking about for the 20 minutes they had me standing there with the pizza continuing to stew inside the box, whilst every so often glancing at me in the hope I had left. Once I was finally properly acknowledged I express my discontent at being ignored, was handed the pizza and met with an apology of “cheers”. I got home, pizza was soggy immediately binned and compliant lodged. I got a reply asking if photos were available which obviously they weren’t as it was went directly into the bin, how did they want me to exhibit soggy cold bread in a photo????? So I obviously said no as I wasn’t going to fish it out of the bin for some silly photo. I then received a reply from a local store representative ‘Grace’ who was as helpful as her colleague that handed me my order stating Hi, Thank you for providing this information, unfortunately as no images have been provided, we are unable to provide any sort of compensation. However, we can assure you that this will be looked into to prevent this from happening again. Your concern will now be considered closed. Kind Regards, Grace As you can see this is an easy way to sweep under the carpet their own issue by making it my fault for not taking photos of absolutely everything and the ridiculous exclusion of the staffs poor attitude towards customers leading to this issue. I have been unable to speak with an unbiased customer service operative as I just keep getting passed to the store who will not accept that the problem is theirs and their product was faulty. Bear in mind that previously they have given a refund without photos for botching the order with the toppings being a pick and mix instead of reading the order details. I am very much open to a resolution.
James McGreevy
Efficient service - food always on time and hot
David O'Hale
I ordered almost £40 worth of food last night for some friends and I. My order was never delivered, 8 calls to the store with no reply. I have message their Facebook page who cannot help me at all? They have taken my money without having made or delivered the food. I have requested a store manager call me, which has still not happened. Never have I received such poor service.
Despite being busy got my order out and Compensated for the delay.
First class.
Enjoyed my pizza very much on my walk home from the
Get better delivery drivers paying £3 for me to come outside!! Sick of "we can't come in" conversation should actually refund my £3
I love pizzas from dominos but for my last order, we ordered chicken wings but received chicken strips instead. When enquired we were told that they ran out of chicken wings and that’s why we got chicken strips but no one informed or checked with us if we are ok with that.
Charge £3 for delivery, but don’t deliver to the door have to come outside of house and get it get better delivery drivers!!
It's a good takeaway, the mobile can be a little awkward at times but by and large it's no drama and you're in and out in a few mins if you order online and
Absolute joke, accepted and took money from account to end up cancelling without any notification or phone call
Got a delivery and arrived stone cold and arrived 1hr30 mins after i ordered itit tasted like it’s been sitting out for at least an hr. Actually disgusting.Not one for leaving reviews and not fussy but this was just disappointing
good service and taste good too
Restaurantji Recommends
One of the staff, named Kira, rude, not really interested in work... I was standing there in front of her, she were just tapping the screen, because she was logging herself off, then just ignored me, turned around and walked off.This is not a first time she is rude to customer.
Shocking lack of communication of you can get them to answer the phone. No social skills, abrupt as of you annoyed them by calling. They can't wait to hang up, when they eventually answer. Terrible. Local is best, to hell with ignorance.
Customer service is atrocious. I ordered using the app stating 25minutes for the order to be ready. It took 40 minutes for the order to display as “ready to collect”. Once inside the staff made an obvious effort to ignore me probably thinking I was in to order at the counter and wishing I would leave to not impact their 23:30 leaving time that all 3 staff would not stop talking about for the 20 minutes they had me standing there with the pizza continuing to stew inside the box, whilst every so often glancing at me in the hope I had left. Once I was finally properly acknowledged I express my discontent at being ignored, was handed the pizza and met with an apology of “cheers”. I got home, pizza was soggy immediately binned and compliant lodged. I got a reply asking if photos were available which obviously they weren’t as it was went directly into the bin, how did they want me to exhibit soggy cold bread in a photo????? So I obviously said no as I wasn’t going to fish it out of the bin for some silly photo. I then received a reply from a local store representative ‘Grace’ who was as helpful as her colleague that handed me my order stating Hi, Thank you for providing this information, unfortunately as no images have been provided, we are unable to provide any sort of compensation. However, we can assure you that this will be looked into to prevent this from happening again. Your concern will now be considered closed. Kind Regards, Grace As you can see this is an easy way to sweep under the carpet their own issue by making it my fault for not taking photos of absolutely everything and the ridiculous exclusion of the staffs poor attitude towards customers leading to this issue. I have been unable to speak with an unbiased customer service operative as I just keep getting passed to the store who will not accept that the problem is theirs and their product was faulty. Bear in mind that previously they have given a refund without photos for botching the order with the toppings being a pick and mix instead of reading the order details. I am very much open to a resolution.
Efficient service - food always on time and hot
I ordered almost £40 worth of food last night for some friends and I. My order was never delivered, 8 calls to the store with no reply. I have message their Facebook page who cannot help me at all? They have taken my money without having made or delivered the food. I have requested a store manager call me, which has still not happened. Never have I received such poor service.