Ordered online via Uber eats - 2 hour wait for delivery when I was told 45-60 minutes. When food did eventually arrive after 2 phone calls to the restaurant the order was not what I had ordered- it was completely messed up. Also the chips arrived in soaking wet packaging and they were cold. I have messaged the restaurant with my issues and 4 days later they have still not responded. I can promise I will not be back.
Jo S
Extremely long wait times. 2 hours + for delivery and up to 1 hour for collection. Ordered food last night, no roast potatoes which was fine so they said they would add additional mash. I agreed that was OK. Went to collect my order. Wasn't ready after 30 mins, had to wait an additional 10 mins. Food was rotten, must have easily used half a tin of peas with most of the water still not drained properly. Chicken certainly wasn't a breast, have no hesitation it was frozen. Oh and to top that, when collecting it they told me they had no mash! So just give chips instead. Would of been nice to have been told this when ordering but just assuming people will be OK with what they are substituting the food with is just rude! Parts of order also missing. Massive disappointment. Certainly won't be back. Pictures of their lovely chicken 'Dinner attached for reference.
lee leung (Frecklee)
Lovely wee cafe restaurant with a extensive menu at a reasonable price. The lady that served us was very warm and welcoming. The food was nice and were good sized portions. Sorry no photos was too hungry.Kid-friendliness: Pasta was available for kids and the lady even asked if we wanted chicken in it. Was a great sized portion. Nice to see something else on the menu than the usual kids meals.
Shan Abedin
Looks like a chip shop but they have everything from sandwich, soup , breakfast to roast dinner. We had fish and chip and roast beef dinner. Fish had crispy batter with flaky fish inside, chips were perfect. Roast dinner, even veggies were well seasoned. In house baker of brownies, we received a bowl full of free samples. The staff are a bunch of the nicest and gorgeous looking girls.. so down to earth. If I had a restaurant, I would like to have staff like that. Food was so good, I couldn't stop eating for photo shoot. Sorry.
Sarah-Jane
Love this place, good home cooked food, good prices and food always
Robert Smyth
I had a breakfast and it was very
Conor Morgan
This is probably one of the tastiest cafés I've been in while visiting Banbridge. My wife had an omelette that was 1st class and I had the dirty Fries which is probably the tastiest food I've ever had. And portions are massive. Well worth the money and visit. First
I used to use the app to order their food they have messed up my order a lot of the time. Even though its written down on the app don't know how they manage that. But I still used them because the prices were decent. I tried to order today but the app was down and told me to call the store. So I did, placed my order and was told it would be an hour. Fair enough happy to wait, it arrived and had a four pounds extra charge on it. I was confused thinking they now do extra delivery charges since normally it's free. They told me they charge four pounds for phone orders. Four pounds to call when it was their app that was down. I'm shocked I've never heard of a phone call charge for a business. It's apparently to encourage people to use the app which was down. No offer of a refund just a sorry. If your app isn't working how can I use it? They've lost a customer who used them once a week for over a year now. Won't be using them again.
Rebekah Nelson
I would give Captain Cooks 6 stars if I could. The service was beyond excellent. The food and portions were huge. I highly recommend them to anyone!!
kenny reid
Waited a while ,got seated and a great feed
Nikisha K
First time visiting today while passing through the area, food was amazing with such a great selection to choose from, first class service and staff couldn’t have been nicer. Highly recommend.
Nichola Foster
Excellent food, service and pricing.Good portions with the staff aways friendly and helpful.Definitely the place to go in Banbridge.
Food fantastic to much
Always get great food here.
great spot and nice staff ?
Ordered online via Uber eats - 2 hour wait for delivery when I was told 45-60 minutes. When food did eventually arrive after 2 phone calls to the restaurant the order was not what I had ordered- it was completely messed up. Also the chips arrived in soaking wet packaging and they were cold. I have messaged the restaurant with my issues and 4 days later they have still not responded. I can promise I will not be back.
Extremely long wait times. 2 hours + for delivery and up to 1 hour for collection. Ordered food last night, no roast potatoes which was fine so they said they would add additional mash. I agreed that was OK. Went to collect my order. Wasn't ready after 30 mins, had to wait an additional 10 mins. Food was rotten, must have easily used half a tin of peas with most of the water still not drained properly. Chicken certainly wasn't a breast, have no hesitation it was frozen. Oh and to top that, when collecting it they told me they had no mash! So just give chips instead. Would of been nice to have been told this when ordering but just assuming people will be OK with what they are substituting the food with is just rude! Parts of order also missing. Massive disappointment. Certainly won't be back. Pictures of their lovely chicken 'Dinner attached for reference.
Lovely wee cafe restaurant with a extensive menu at a reasonable price. The lady that served us was very warm and welcoming. The food was nice and were good sized portions. Sorry no photos was too hungry.Kid-friendliness: Pasta was available for kids and the lady even asked if we wanted chicken in it. Was a great sized portion. Nice to see something else on the menu than the usual kids meals.
Looks like a chip shop but they have everything from sandwich, soup , breakfast to roast dinner. We had fish and chip and roast beef dinner. Fish had crispy batter with flaky fish inside, chips were perfect. Roast dinner, even veggies were well seasoned. In house baker of brownies, we received a bowl full of free samples. The staff are a bunch of the nicest and gorgeous looking girls.. so down to earth. If I had a restaurant, I would like to have staff like that. Food was so good, I couldn't stop eating for photo shoot. Sorry.
Love this place, good home cooked food, good prices and food always
I had a breakfast and it was very
This is probably one of the tastiest cafés I've been in while visiting Banbridge. My wife had an omelette that was 1st class and I had the dirty Fries which is probably the tastiest food I've ever had. And portions are massive. Well worth the money and visit. First
Restaurantji Recommends
I used to use the app to order their food they have messed up my order a lot of the time. Even though its written down on the app don't know how they manage that. But I still used them because the prices were decent. I tried to order today but the app was down and told me to call the store. So I did, placed my order and was told it would be an hour. Fair enough happy to wait, it arrived and had a four pounds extra charge on it. I was confused thinking they now do extra delivery charges since normally it's free. They told me they charge four pounds for phone orders. Four pounds to call when it was their app that was down. I'm shocked I've never heard of a phone call charge for a business. It's apparently to encourage people to use the app which was down. No offer of a refund just a sorry. If your app isn't working how can I use it? They've lost a customer who used them once a week for over a year now. Won't be using them again.
I would give Captain Cooks 6 stars if I could. The service was beyond excellent. The food and portions were huge. I highly recommend them to anyone!!
Waited a while ,got seated and a great feed
First time visiting today while passing through the area, food was amazing with such a great selection to choose from, first class service and staff couldn’t have been nicer. Highly recommend.
Excellent food, service and pricing.Good portions with the staff aways friendly and helpful.Definitely the place to go in Banbridge.