Taste has gone down hill, quite sad given how good it was several years ago.
Ciaran Gallagher
Click and collect is a sham. They market it as given you the ability to 'skip the queue', but in reality I turned up and get told they haven't made the food yet and then I have to wait until they've emptied the queue before they make mine. I waited 25 minutes when it would have been faster to just join the queue.Portion sizes are still too small for the price also.
Hannah Connolly
The portions have gotten so small, I paid for extra rice and guacamole - no more rice than normal and the guacamole was missing. The bowl was barely half full. At £9 it’s just not worth it anymore! Really disappointing.
J B
The staff are extremely rude and clearly don’t want to be there. The food has went down hill rapidly.
Chris Gorman
Tasty and filling Mexican standard stuff. There was a decent range of optional toppings, and the chorizo crunch (fried cubes of chorizo mixed in with crumbled nacho shards) added great texture to my burrito. They offer a chickpea crunch version for the veggies, too! My barbacoa burrito was great, a hefty handful, and the 3* spicy chipotle salsa was just the right side of tingly-top-lip for me!
D G
Tasty and quick mexican
Sunaa Ahmed
Ordered on Deliveroo, and turned up with missing drink and half full carton of food. Rang Boojon to complain and did not even get an apology, just you need to go through Deliveroo response. What a joke, joining the many reviewers who feel that have been well and truly ripped off.
Seán Gallagher
The vegan al pastor is great.
Mark Wylie
Good food. Unfortunately the tables were not clean. Burrito bowl stuck to the table!!
Daniel Smith
Great burrito - never tasted better! Nice staff. Prices are much higher though. Almost £9 for a burrito today. I remember it being £5 when I lived in Belfast.
Absolutely shocked at what i had got, I had ordered salsa on two rice boxes which were missing and had also missing tortilla chips which I got guacamole as a side to go with them but had just received the guacamole, when I rang the store she had told me to contact deliveroo as if it’s there job to put the salsa on my food or to pack the chips this is shocking customer service as I am a regular to boojum and am very disappointed.
Ian
Tbh, it's probably one of the most overrated food places of all time.The burritos are always nearly ice cold no matter what, and for some reason it appears that there's barely any flavour in anything. This place seems to overly rely on copious amounts of hot sauce to give the food flavour, as everything else seems barely seasoned.The mexican rice is mexican in name only, and has basically no flavour. Generally most of the options lack in flavour and are very bland, it's basically Mexican food for people who don't like Mexican.It's more akin to a Subway than anything actually Mexican.I feel like if you've ever been to the USA or Mexico and had real Mexican food, this place is a 2/5 for food, but if you haven't maybe it's a 4. Also the music they play is awful and annoying, and the toilets are absolutely vile, truly disgusting. Highly doubt I'll be back as I've tried it 3 times now and I've decided it kind of sucks.
Gemma C
Just vomited my veg burrito bowl up because my partner saw this little guy wiggling in there disguised as rice, think it’s a maggot or moth larvae ? my partner got the order refunded by deliveroo but I won’t be going to boojum for a long time, it needs someone to look into the hygiene of the botanic branch..
Karolina C
My husband went to Boojum Botanic drove from Lisburn, got two buritto bowls. When I have started eating all I could taste was just salt, guacamole was pure salt, so whole meal was ruined as guacamole was all over everything. I have rang and said to the girl on the phone whole situation and that someone should try guacamole to what she said she doesnt like guacamole so she wouldnt taste it and to make complaint to Uber which I explained again my husband drove to get it. I know misatkes can happen but staff should maybe try what they sell and mainly maybe some customer service training as girl on the phone told me to call round tomorrow and get money back and hang up.
Taste has gone down hill, quite sad given how good it was several years ago.
Click and collect is a sham. They market it as given you the ability to 'skip the queue', but in reality I turned up and get told they haven't made the food yet and then I have to wait until they've emptied the queue before they make mine. I waited 25 minutes when it would have been faster to just join the queue.Portion sizes are still too small for the price also.
The portions have gotten so small, I paid for extra rice and guacamole - no more rice than normal and the guacamole was missing. The bowl was barely half full. At £9 it’s just not worth it anymore! Really disappointing.
The staff are extremely rude and clearly don’t want to be there. The food has went down hill rapidly.
Tasty and filling Mexican standard stuff. There was a decent range of optional toppings, and the chorizo crunch (fried cubes of chorizo mixed in with crumbled nacho shards) added great texture to my burrito. They offer a chickpea crunch version for the veggies, too! My barbacoa burrito was great, a hefty handful, and the 3* spicy chipotle salsa was just the right side of tingly-top-lip for me!
Tasty and quick mexican
Ordered on Deliveroo, and turned up with missing drink and half full carton of food. Rang Boojon to complain and did not even get an apology, just you need to go through Deliveroo response. What a joke, joining the many reviewers who feel that have been well and truly ripped off.
The vegan al pastor is great.
Good food. Unfortunately the tables were not clean. Burrito bowl stuck to the table!!
Great burrito - never tasted better! Nice staff. Prices are much higher though. Almost £9 for a burrito today. I remember it being £5 when I lived in Belfast.
Restaurantji Recommends
Absolutely shocked at what i had got, I had ordered salsa on two rice boxes which were missing and had also missing tortilla chips which I got guacamole as a side to go with them but had just received the guacamole, when I rang the store she had told me to contact deliveroo as if it’s there job to put the salsa on my food or to pack the chips this is shocking customer service as I am a regular to boojum and am very disappointed.
Tbh, it's probably one of the most overrated food places of all time.The burritos are always nearly ice cold no matter what, and for some reason it appears that there's barely any flavour in anything. This place seems to overly rely on copious amounts of hot sauce to give the food flavour, as everything else seems barely seasoned.The mexican rice is mexican in name only, and has basically no flavour. Generally most of the options lack in flavour and are very bland, it's basically Mexican food for people who don't like Mexican.It's more akin to a Subway than anything actually Mexican.I feel like if you've ever been to the USA or Mexico and had real Mexican food, this place is a 2/5 for food, but if you haven't maybe it's a 4. Also the music they play is awful and annoying, and the toilets are absolutely vile, truly disgusting. Highly doubt I'll be back as I've tried it 3 times now and I've decided it kind of sucks.
Just vomited my veg burrito bowl up because my partner saw this little guy wiggling in there disguised as rice, think it’s a maggot or moth larvae ? my partner got the order refunded by deliveroo but I won’t be going to boojum for a long time, it needs someone to look into the hygiene of the botanic branch..
My husband went to Boojum Botanic drove from Lisburn, got two buritto bowls. When I have started eating all I could taste was just salt, guacamole was pure salt, so whole meal was ruined as guacamole was all over everything. I have rang and said to the girl on the phone whole situation and that someone should try guacamole to what she said she doesnt like guacamole so she wouldnt taste it and to make complaint to Uber which I explained again my husband drove to get it. I know misatkes can happen but staff should maybe try what they sell and mainly maybe some customer service training as girl on the phone told me to call round tomorrow and get money back and hang up.
Best burrito I ever had.