Always made to feel so welcome every time we visit with our Guide Dog puppy in training. Friendly staff, excellent service, couldn't find fault with anything.
W “Willbelfast” H
Good pizza...if overpriced
Craig Falls
Wee Sunday night treat with the missus,was absolutely smashing, fresh, tasty with a nice hint of healthy ??.
Andrea McGrath
This evening my family had booked a table for 7.30pm including 6 adults 2 infants and one child.For those who don't want the full story, let me begin by saying I will never return.The restaurant was less than half full and once having placed our orders we were met with an unruly wait for over 1 hour to be served our starters, (including 2 dough balls, 1 kids dough balls and 1 mushroom starter) being a chef myself I know this is far from a difficult task to complete.Furthermore, after finishing our main courses ( after another extensive wait) we were offered the dessert menus and advised what had sold out only to be told when trying to order that we were not allowed to order as it was passed 9.30pm and we had children present at the table. My son wasn't allowed to order his dessert which was included in a 3 course children's menu. (And most importantly was CHARGED FOR).Nevermind the fact that my son was extremely disappointed by this fact, as was I, when I expressed my dissatisfaction to the manager, only to be told repeatedly, "sorry about that". There was no offer of having anything removed from the bill to accompany this apology.I feel they may has well have put a boot to our behind on the way out the door.Overall to be made to wait excessive times for service and food, to then be thrown out before finishing a meal is beyond what I would rate as bad service and hospitality.I will not be returning to this venue and would not recommend this restaurant to anyone who wants to enjoy a meal out with family.With the current cost of living crisis this was a very rare one off occasion, and I am bitterly disappointed by this experience. There are many other restaurants that are much more deserving of our hard earned wages.
Adrian Ross
Pizza Express was excellent, service was terrific, food was lovelyMy wife and I both had Lasagne and we were not disappointed, they were beautiful.Our granddaughters both had pizzas and neither said a word until both were finished.What really made it for me was our server, on the night he was attentive, approachable and pleasant.
Jaroslaw Stanislawek
Great meal, in a good price and in very good atmosphere.Very good customer service. Food served fresh and hot.Well done
Maja Stanislawek
I absolutely love this place!? It's one of my favourite pizza places, and is so cosy and the food is just delicious! I would really recommend to anyone and everyone?
Christopher McDowell
We went on a Wednesday night, which seemed quiet, too quiet obviously, because after our starter we were forgotten about. 30-40mins later the waitress noticed we were still sitting (we didn't mind too much, since we were talking) and then 10mins later our pizzas came.The decor is nice.Ten years ago a Pollo Ad Astra was £9.99 and now it's £15.95 . This is £3 more than it should be, accounting for inflation . (Source Bank of England inflation calculator) .
Andrew Kirkland
Service is disappointingly slow. We felt that our take was forgotten aboutBut the food was enjoyed by everyoneParking: Parking is very limited around the restaurant
Lance Gower
Side portions were a joke, food was just ok put expected more for the price. Much better elsewhere.
Absolutely awful pizza was terrible fell apart not much cheese on ordered extra mushroom on half of it they charged me full extra portion it was spot the mushroom competition potato garlic and herb was grim soggy plus the service was terrible never came near us once to see if everything was OK ?
Jackie Keegan
Food excellent service so good restourant very clean
Cyril Morrison
Ordered online, over £50 paid. Order for someone else who lives 5 miles away arrived(probably worth £20). Cannot get through to the restaurant on the phone!Sent back to restaurant. Never order again!
Sasha Palmer
Horrible customer service. Food good as usual but the staff really need some education on how to speak to customers. Friend ended up going into anaphylactic shock though because they completely ignored her allergies
Always made to feel so welcome every time we visit with our Guide Dog puppy in training. Friendly staff, excellent service, couldn't find fault with anything.
Good pizza...if overpriced
Wee Sunday night treat with the missus,was absolutely smashing, fresh, tasty with a nice hint of healthy ??.
This evening my family had booked a table for 7.30pm including 6 adults 2 infants and one child.For those who don't want the full story, let me begin by saying I will never return.The restaurant was less than half full and once having placed our orders we were met with an unruly wait for over 1 hour to be served our starters, (including 2 dough balls, 1 kids dough balls and 1 mushroom starter) being a chef myself I know this is far from a difficult task to complete.Furthermore, after finishing our main courses ( after another extensive wait) we were offered the dessert menus and advised what had sold out only to be told when trying to order that we were not allowed to order as it was passed 9.30pm and we had children present at the table. My son wasn't allowed to order his dessert which was included in a 3 course children's menu. (And most importantly was CHARGED FOR).Nevermind the fact that my son was extremely disappointed by this fact, as was I, when I expressed my dissatisfaction to the manager, only to be told repeatedly, "sorry about that". There was no offer of having anything removed from the bill to accompany this apology.I feel they may has well have put a boot to our behind on the way out the door.Overall to be made to wait excessive times for service and food, to then be thrown out before finishing a meal is beyond what I would rate as bad service and hospitality.I will not be returning to this venue and would not recommend this restaurant to anyone who wants to enjoy a meal out with family.With the current cost of living crisis this was a very rare one off occasion, and I am bitterly disappointed by this experience. There are many other restaurants that are much more deserving of our hard earned wages.
Pizza Express was excellent, service was terrific, food was lovelyMy wife and I both had Lasagne and we were not disappointed, they were beautiful.Our granddaughters both had pizzas and neither said a word until both were finished.What really made it for me was our server, on the night he was attentive, approachable and pleasant.
Great meal, in a good price and in very good atmosphere.Very good customer service. Food served fresh and hot.Well done
I absolutely love this place!? It's one of my favourite pizza places, and is so cosy and the food is just delicious! I would really recommend to anyone and everyone?
We went on a Wednesday night, which seemed quiet, too quiet obviously, because after our starter we were forgotten about. 30-40mins later the waitress noticed we were still sitting (we didn't mind too much, since we were talking) and then 10mins later our pizzas came.The decor is nice.Ten years ago a Pollo Ad Astra was £9.99 and now it's £15.95 . This is £3 more than it should be, accounting for inflation . (Source Bank of England inflation calculator) .
Service is disappointingly slow. We felt that our take was forgotten aboutBut the food was enjoyed by everyoneParking: Parking is very limited around the restaurant
Side portions were a joke, food was just ok put expected more for the price. Much better elsewhere.
Restaurantji Recommends
Absolutely awful pizza was terrible fell apart not much cheese on ordered extra mushroom on half of it they charged me full extra portion it was spot the mushroom competition potato garlic and herb was grim soggy plus the service was terrible never came near us once to see if everything was OK ?
Food excellent service so good restourant very clean
Ordered online, over £50 paid. Order for someone else who lives 5 miles away arrived(probably worth £20). Cannot get through to the restaurant on the phone!Sent back to restaurant. Never order again!
Horrible customer service. Food good as usual but the staff really need some education on how to speak to customers. Friend ended up going into anaphylactic shock though because they completely ignored her allergies
Friendly staff. Great food. Brilliant kids menu.