Booked a table here on 5th December for Boxing Day - which they said would be fine. Got a phone call today - almost three weeks later - to say they were in fact not open on Boxing Day and had taken the booking “by mistake”. Cancelling a booking with three days notice is unacceptable and extremely poor customer service. Such short notice for Boxing Day also means it is impossible to book anywhere else and has messed up our entire plans. Avoid and book at a restaurant which actually knows its opening hours. I don’t be using Masala Hut again.
Jessica Hannah
Ordered a takeaway korma tasted like baby food naaan bread absolutely freezing and you’d expect it to warm with living close by food freezing chicken tough bland I sometimes order from here food sometimes okay some not but always cold waiting 20 mins to half hr very
Ellen22
I had a takeaway meal from this restaurant and feel that the standard of the food has gone downhill. The meal was very bland, luke warm and to be honest I will not be back. I am GF and there is a notice as you go in to tell you to make the staff aware. I was informed that there was no GF food even though the chicken curry stated that it was GF. I eat in Indian restaurants quite a lot and as long as I avoid the breads there is not a problem.
markinbarnet1
Amazing decor, great food and atmosphere and service. Reasonably priced! BYOB is great, so you're not charged more than your dinner for a couple of glasses of wine.
Stephen Orr
Absolute shambles of a business, booked and reserved a table. The guy hung up and didn’t even take our names so we had to call back to make sure they knew who we were.Still unconvinced that they took a reservation, we called up again and he said yes booked again, without confirming our names then told us the card machines were down and hung up.Called back again to say I was phoning to make sure I was booked in that was that.After all that. We arrived tonight to find out that the restaurant was closed despite the opening hours saying 4pm-11pm.
Ian Stevenson (Stevo)
Food was delicious, service was slow and no card payment was a
Gerry McCaffrey
Excellent cuisine , well
Desmond Campbell
Had to wait about 100 years for pretty decent Indian meal.
Debra Iredale
First visit with my friend. Nicest Tikka Masala I have ever tasted. Wonderful evening. Lovely staff and great service .
Peter Kelly
Lovely meal. Staff were so friendly and helpful too.
Food never disappoints, fresh and tasty.They serve smaller portions if desired and have a byob policy with no corkage charges.
Francesco L
The food was very good, the service though was a bit too slow. We had in fact to wait for about 50 minutes. Overalls it’s a good restaurant, but definitely not the best Indian restaurant I’ve been to.
Adele Symington
Very tasty food. Beautiful decor inside.
haajarah saleem
Very good service and the waiter was beyond excellent.10/10 would definitely recommend :)
tracyvU4524HG
Decided to get takeout haven't been for a while as food went down hill. Food seems to have improved except most of the two meals were made up of onions (quartered and not cooked) and peppers so overcooked inedible. Once you removed the inedible food not much left and extremely pricey. Nan not even cooked through so left most of it. Shame, won't return- can't afford to !!! Beware not anywhere near value for money.
Booked a table here on 5th December for Boxing Day - which they said would be fine. Got a phone call today - almost three weeks later - to say they were in fact not open on Boxing Day and had taken the booking “by mistake”. Cancelling a booking with three days notice is unacceptable and extremely poor customer service. Such short notice for Boxing Day also means it is impossible to book anywhere else and has messed up our entire plans. Avoid and book at a restaurant which actually knows its opening hours. I don’t be using Masala Hut again.
Ordered a takeaway korma tasted like baby food naaan bread absolutely freezing and you’d expect it to warm with living close by food freezing chicken tough bland I sometimes order from here food sometimes okay some not but always cold waiting 20 mins to half hr very
I had a takeaway meal from this restaurant and feel that the standard of the food has gone downhill. The meal was very bland, luke warm and to be honest I will not be back. I am GF and there is a notice as you go in to tell you to make the staff aware. I was informed that there was no GF food even though the chicken curry stated that it was GF. I eat in Indian restaurants quite a lot and as long as I avoid the breads there is not a problem.
Amazing decor, great food and atmosphere and service. Reasonably priced! BYOB is great, so you're not charged more than your dinner for a couple of glasses of wine.
Absolute shambles of a business, booked and reserved a table. The guy hung up and didn’t even take our names so we had to call back to make sure they knew who we were.Still unconvinced that they took a reservation, we called up again and he said yes booked again, without confirming our names then told us the card machines were down and hung up.Called back again to say I was phoning to make sure I was booked in that was that.After all that. We arrived tonight to find out that the restaurant was closed despite the opening hours saying 4pm-11pm.
Food was delicious, service was slow and no card payment was a
Excellent cuisine , well
Had to wait about 100 years for pretty decent Indian meal.
First visit with my friend. Nicest Tikka Masala I have ever tasted. Wonderful evening. Lovely staff and great service .
Lovely meal. Staff were so friendly and helpful too.
Restaurantji Recommends
Food never disappoints, fresh and tasty.They serve smaller portions if desired and have a byob policy with no corkage charges.
The food was very good, the service though was a bit too slow. We had in fact to wait for about 50 minutes. Overalls it’s a good restaurant, but definitely not the best Indian restaurant I’ve been to.
Very tasty food. Beautiful decor inside.
Very good service and the waiter was beyond excellent.10/10 would definitely recommend :)
Decided to get takeout haven't been for a while as food went down hill. Food seems to have improved except most of the two meals were made up of onions (quartered and not cooked) and peppers so overcooked inedible. Once you removed the inedible food not much left and extremely pricey. Nan not even cooked through so left most of it. Shame, won't return- can't afford to !!! Beware not anywhere near value for money.