My friend and I stopped off at Tailor's House, Ballygawley last Friday 15th March 2024.My friend ordered a fish and chip and a large Fanta and I ordered a chip, tea, bread and butter and the soup of the day potato and leek. The lady that took the order asked if I wanted skinny or chunky chips and I said the chunky chips.My friend got what he ordered.I got the tea and the soup but I didn't get the bread and butter and I waited on the chip and that didn't arrive either.At point of payment the lady that took the order produced the docked and on checking that she had charged me for the chip that I didn't get. On bringing that to her attention she said "sorry" and presented me with a replacement docked without the charge for the chip. I paid and the lady walked off. The total cost was £27.10I left feeling dissatisfied for not getting what I ordered and then being overcharged, and mostly dissatisfied on the single one word "sorry" response, wondering was the "sorry" for not giving me my chip or sorry for overcharging me!This morning on looking at the docked I notice that I was charged for two by fanta at a cost of £4.80!On thinking about my experience at Tailor's House and thinking when something did go wrong and considering how it was dealt with, then I thought I should do a review.On a positive note I will say that on all other times that I, my friends and family visited Tailor's House we had no problem whatsoever, maybe this was just a one of, however being so disappointed on this visit I ask myself, would I go back to Tailor's House, Ballygawley?
Christine Boyles
I had the best food and night.everyone so friendly.I seen reviews.So much food I wanted to order. LolFood & drinks: The food and cocktails excellent
Michael Rice
Took 90mins for food to arrive, when it did the three roasts were cold. Excessive price for steaks which do not come with any side, then £4.50 for a tiny side of anything.
Stephen
Lovely restaurant with a great story to it's history. Well worth a visit. Service and food are top notch!
F388KT
The trailers inn was really nice upon arrival, the staff were friendly and we were let up to our room. The room was lovely and really nicely decorated and beds were comfortable! There is a blonde lady working in there and she was a gem, even got us a taxi to the venue which was really appreciated as were not from around. The only thing was, I went up to the desk the next morning to pay and the girl informed me they just went ahead and charged my card while I was at at a wedding in another venue, I found this quite unprofessional as I have a background in accommodation and our normal standard of practice is that we would phone the guest and inform them first without just taking it that way, if I had a call that payment was needed I would have not had an issue whatsoever but just taking the funds like that felt quite invasive. Overall tailors inn was worth the price in the end, based on the next morning unfortunately I wouldn’t return but can say that it’s a nice place.
Donal McKenna
great service and lovely restaurant. Food really good but still a bit of the wow
Brighidin M
Mediocre service. Wrong dishes brought out. Some meals were OK but the stirfry was not edible...no sauce on it just bland and dry with rubber chicken. Ended up visiting the chip shop. No apologies or refund offers. Very disappointing.
Slim Mc
Great wee place for a feed, second time here and my burger was nice..wife’s chilli chicken was cold and chips weren’t triple cooked as advertised but other than that dead
Amy Donaghy
Went for a meal which was lovely. Service was brilliant and food was
Simon Mc
Great wee place for a feed, second time here and my burger was nice..wife’s chilli chicken was cold and chips weren’t triple cooked as advertised but other than that dead
Called in to The Tailors House for a birthday lunch and what a delight! Food was brilliant, ambiance was impressive and service was impeccable.I was fortunate enough to try the new brunch menu and opted for the Wagyu burger.. would highly recommend. I couldn't not try a cocktail and I can say it did not disappoint. From presentation to execution... well, just look at the photo.Having been to Tailor's approx 8 times and every time been impressed I'd say it's a hidden gem in Co Tyrone.Just looking for my next reason to go.
Michael Daly
Lovely hotel and food and
andrewsO4581RT
Booked to stop here for one night, passing through whilst working in the area. A really nice genuine welcome from the girls and shown to my room. Room 25 is for solo travelers, compact room with a single bed and en suite shower room. Very clean, and the bed was very comfortable and the shower was excellent with plenty of complimentary toiletries. Dinner in the restaurant was great, and good value at £25 for 3 courses on the early bird menu, and the service was excellent from the charming girls. Could not fault dinner in anyway. The following morning i needed to be away at 9.15 am prompt and with breakfast service not starting until 9.00 am I was concerned about running late. However the girls suggested I preorder my breakfast the night before to ensure i would be served promptly the following morning. Sure enough I went down for breakfast, served in the lovely garden room, just before 9.00 and my fantastic full Irish arrived bang on 9.00 am!! perfect! The overriding impression of Tailors House was the lovely warm and genuine service from all the staff I met whilst staying there. Just a lovely place run by a lovely team.
Lisa W
Went for Sunday 3 course meal, superb food definitely will return & waiting staff were excellent! Well done!
WilheminaWhite
Delicious food, amazing. Staff very attentive and welcoming. Restaurant was clean and comfortable surroundings. Would highly recommend
My friend and I stopped off at Tailor's House, Ballygawley last Friday 15th March 2024.My friend ordered a fish and chip and a large Fanta and I ordered a chip, tea, bread and butter and the soup of the day potato and leek. The lady that took the order asked if I wanted skinny or chunky chips and I said the chunky chips.My friend got what he ordered.I got the tea and the soup but I didn't get the bread and butter and I waited on the chip and that didn't arrive either.At point of payment the lady that took the order produced the docked and on checking that she had charged me for the chip that I didn't get. On bringing that to her attention she said "sorry" and presented me with a replacement docked without the charge for the chip. I paid and the lady walked off. The total cost was £27.10I left feeling dissatisfied for not getting what I ordered and then being overcharged, and mostly dissatisfied on the single one word "sorry" response, wondering was the "sorry" for not giving me my chip or sorry for overcharging me!This morning on looking at the docked I notice that I was charged for two by fanta at a cost of £4.80!On thinking about my experience at Tailor's House and thinking when something did go wrong and considering how it was dealt with, then I thought I should do a review.On a positive note I will say that on all other times that I, my friends and family visited Tailor's House we had no problem whatsoever, maybe this was just a one of, however being so disappointed on this visit I ask myself, would I go back to Tailor's House, Ballygawley?
I had the best food and night.everyone so friendly.I seen reviews.So much food I wanted to order. LolFood & drinks: The food and cocktails excellent
Took 90mins for food to arrive, when it did the three roasts were cold. Excessive price for steaks which do not come with any side, then £4.50 for a tiny side of anything.
Lovely restaurant with a great story to it's history. Well worth a visit. Service and food are top notch!
The trailers inn was really nice upon arrival, the staff were friendly and we were let up to our room. The room was lovely and really nicely decorated and beds were comfortable! There is a blonde lady working in there and she was a gem, even got us a taxi to the venue which was really appreciated as were not from around. The only thing was, I went up to the desk the next morning to pay and the girl informed me they just went ahead and charged my card while I was at at a wedding in another venue, I found this quite unprofessional as I have a background in accommodation and our normal standard of practice is that we would phone the guest and inform them first without just taking it that way, if I had a call that payment was needed I would have not had an issue whatsoever but just taking the funds like that felt quite invasive. Overall tailors inn was worth the price in the end, based on the next morning unfortunately I wouldn’t return but can say that it’s a nice place.
great service and lovely restaurant. Food really good but still a bit of the wow
Mediocre service. Wrong dishes brought out. Some meals were OK but the stirfry was not edible...no sauce on it just bland and dry with rubber chicken. Ended up visiting the chip shop. No apologies or refund offers. Very disappointing.
Great wee place for a feed, second time here and my burger was nice..wife’s chilli chicken was cold and chips weren’t triple cooked as advertised but other than that dead
Went for a meal which was lovely. Service was brilliant and food was
Great wee place for a feed, second time here and my burger was nice..wife’s chilli chicken was cold and chips weren’t triple cooked as advertised but other than that dead
Restaurantji Recommends
Called in to The Tailors House for a birthday lunch and what a delight! Food was brilliant, ambiance was impressive and service was impeccable.I was fortunate enough to try the new brunch menu and opted for the Wagyu burger.. would highly recommend. I couldn't not try a cocktail and I can say it did not disappoint. From presentation to execution... well, just look at the photo.Having been to Tailor's approx 8 times and every time been impressed I'd say it's a hidden gem in Co Tyrone.Just looking for my next reason to go.
Lovely hotel and food and
Booked to stop here for one night, passing through whilst working in the area. A really nice genuine welcome from the girls and shown to my room. Room 25 is for solo travelers, compact room with a single bed and en suite shower room. Very clean, and the bed was very comfortable and the shower was excellent with plenty of complimentary toiletries. Dinner in the restaurant was great, and good value at £25 for 3 courses on the early bird menu, and the service was excellent from the charming girls. Could not fault dinner in anyway. The following morning i needed to be away at 9.15 am prompt and with breakfast service not starting until 9.00 am I was concerned about running late. However the girls suggested I preorder my breakfast the night before to ensure i would be served promptly the following morning. Sure enough I went down for breakfast, served in the lovely garden room, just before 9.00 and my fantastic full Irish arrived bang on 9.00 am!! perfect! The overriding impression of Tailors House was the lovely warm and genuine service from all the staff I met whilst staying there. Just a lovely place run by a lovely team.
Went for Sunday 3 course meal, superb food definitely will return & waiting staff were excellent! Well done!
Delicious food, amazing. Staff very attentive and welcoming. Restaurant was clean and comfortable surroundings. Would highly recommend