Fantastic meal and fantastic service. Can't wait to go
Ann Marie Dorrity
Drinks service was chaotic and haphazard, a drink was spilled over one of our party, some drinks didn't come at all and we had to ask for them a couple of times, wrong drinks were brought and drinks were brought that weren't ordered by anyone at our table. The food order was taken 40 minutes after arrival and we were pressured to free up the table 2 hours after the booking time to accommodate the next group which was totally unacceptable under the circumstances. Food was lovely but it felt like we were in the middle of a Fawlty Towers episode. This was my third time here and service has been bad every time. I would not recommend The Old Docks to anyone. They need to tighten up their service, staff need to communicate better, the bar needs to be better organised to cope with drinks orders and staff need to be more vigilant and aware of customers' needs.
Jennifer Callanan Frye
Beautiful Christmas decorations and very friendly staff. Food was delicious.
Damien Coll
Always love this place.. Sean is a Gentleman. Up the Harps. D
Chantelle Smith
I think for any occasion Old Docks is the place to go. Food is outstanding and the staff awesome too.
Adventure51018633720
Came in for dinner and a few cocktails. The staff were lovely and very helpful. Really impressed with the amount of gluten free options, many places could take heed here! We had the 6 oz burger, salmon, and the cajun chicken. All of them were gluten free and really tasty! Can't wait to come back.
Sean McMonagle
When I got to the restaurantthere was a huge queue at the door , it took nearly 10minutes waiting before a waitress came near us to ask if we were booked in and when we confirmed that we were it took another 5/10 minutes before they came back to us. (The waitress that originally got our name asked 4 other familys if they were us before she came back to us (bear in mind i had 3 small children with me)We got seated and ordered our food.We ordered 2 soups to start and initially the soup looked and tasted lovely so i give my daughter half of my bowl as she wanted some and to my suprise she started to question what was in the soup initially i thought it was parts of veg that hadn'tbeen fully blended but on closer inspection it turned out to be CLINGFILM within the soup if my child had of eating that it could have made her extremely sick and more than likely i had already cusumed smaller particles of clingfilm. this was brought to the waitresses attention as they collected our plates where she had apologised but this contamination should not have been present in the soup. We then had to wait a further 20minutes on our main.The main course that i ordered was a 50/50 that I eat in most other restaurants was horribly overcooked and poisoned with garlic,completely uneatable. Staff were very slow too and had too keep asking for drinks that had already been ordered.I then went to pay and my bill seemed extremely high for all that I had gotten. They had added another tables bill to mine which again should not have happened. Normally I would just pay and go but I knew it wasn't right. They did solve the bill issue and agreed to remove the price of the soup but god knows how many other servings of this soup was sent out prior to us .Overall I am extremely unhappy with my time there today
Explore333695
Never again had lamb for Sunday lunch could not eat it to say it was tuff would be an understatement as i say never ever again total waste if money
Rebecca Lee
Great atmosphere good service great food.
Noel Maguire
A fantastic place for both food and drink. We stopped in for a quick business lunch and ended up staying for dessert, you have too when its old school sponge and custard ? one of our favourite places in Derry we've eaten in.
Our family went here for our sons 21st birthday last week. food was first class, atmosphere great, excellent value for money. was very
Kat Oliver
staff were vaping in the kitchen on top of the food! The food was stale and tasteless and the place stinks of grease.
Joan Barr
beautiful meal very friendly staff and grt to hear live musicParking: we gad to park on the main street
John M
Visited The old docks today for lunch with the family , cannot recommend the place enough the food and service was 5 star . Our waitress (blonde hair and glasses ) was amazing nothing was a bother and she was very friendly and attentive to all tables around us. The old school sponge cake was amazing will definitely be returning !!
foodie_tester
Had been to this restaurant when it got taken over a few years ago and hadn’t returned as food and service was poor. Only returned this time as it was for a work do. Table was booked for 7pm for a large party and it was not ready until after 7pm. There was another large party whose table also wasn’t ready so everyone was crowded at the front door. A few of our party ordered drinks at the bar and it took forever for their cocktails to be made. They even heard that the bar had ran out of ice. When we got seated, no one asked if we wanted to order drinks. When we flagged down a waiter to order water for the table, it took us another 2 requests and 25 minutes passed before water arrived to the table. When the water arrived, the lady did not bring any glasses. So we had to wait another 10 minutes with bottles of water and no glasses to pour out the water. The waiter who took our orders tried to make funny comments about “how long does it take water to arrive to the table” and “a glass would be helpful to drink water” but never did anything about it. One of our party ordered a gin fizz and was brought a pink gin and lemonade. This saga continued and another 3 gin and lemonades were brought to the table that no one ordered. Eventually someone said they would take the drink to end the saga and the bar man ignored her and walked away with the drinks. Food was substandard. Ordered Louisiana chicken stack. Plate was massive but portion was small, assuming because of increase in costs. Sweet potato mash must have had one tablespoon of sweet potato in it - flavourless. Side of champ was awful. I’ve never had bad mashed potatoes at a restaurant but this champ was dry and lumpy. I only ate some of it because I was so hungry! Once I ate a few bites off the top layer I could see old scallions mixed in and I could only assume this was leftover mash from during the week and that’s why it was so dry and lumpy. Some of the party enjoyed their food, others did not but perhaps it was dependent on what was ordered. Dessert was raspberry ruffle cheesecake and it was the only good part of the meal. Then comes the bill which is always a nightmare for big parties. Drinks were added to bill that were already paid for but these were removed when asked about at the till. Overall, poor food and poor service. Reminder of why I have never returned to this establishment.
Fantastic meal and fantastic service. Can't wait to go
Drinks service was chaotic and haphazard, a drink was spilled over one of our party, some drinks didn't come at all and we had to ask for them a couple of times, wrong drinks were brought and drinks were brought that weren't ordered by anyone at our table. The food order was taken 40 minutes after arrival and we were pressured to free up the table 2 hours after the booking time to accommodate the next group which was totally unacceptable under the circumstances. Food was lovely but it felt like we were in the middle of a Fawlty Towers episode. This was my third time here and service has been bad every time. I would not recommend The Old Docks to anyone. They need to tighten up their service, staff need to communicate better, the bar needs to be better organised to cope with drinks orders and staff need to be more vigilant and aware of customers' needs.
Beautiful Christmas decorations and very friendly staff. Food was delicious.
Always love this place.. Sean is a Gentleman. Up the Harps. D
I think for any occasion Old Docks is the place to go. Food is outstanding and the staff awesome too.
Came in for dinner and a few cocktails. The staff were lovely and very helpful. Really impressed with the amount of gluten free options, many places could take heed here! We had the 6 oz burger, salmon, and the cajun chicken. All of them were gluten free and really tasty! Can't wait to come back.
When I got to the restaurantthere was a huge queue at the door , it took nearly 10minutes waiting before a waitress came near us to ask if we were booked in and when we confirmed that we were it took another 5/10 minutes before they came back to us. (The waitress that originally got our name asked 4 other familys if they were us before she came back to us (bear in mind i had 3 small children with me)We got seated and ordered our food.We ordered 2 soups to start and initially the soup looked and tasted lovely so i give my daughter half of my bowl as she wanted some and to my suprise she started to question what was in the soup initially i thought it was parts of veg that hadn'tbeen fully blended but on closer inspection it turned out to be CLINGFILM within the soup if my child had of eating that it could have made her extremely sick and more than likely i had already cusumed smaller particles of clingfilm. this was brought to the waitresses attention as they collected our plates where she had apologised but this contamination should not have been present in the soup. We then had to wait a further 20minutes on our main.The main course that i ordered was a 50/50 that I eat in most other restaurants was horribly overcooked and poisoned with garlic,completely uneatable. Staff were very slow too and had too keep asking for drinks that had already been ordered.I then went to pay and my bill seemed extremely high for all that I had gotten. They had added another tables bill to mine which again should not have happened. Normally I would just pay and go but I knew it wasn't right. They did solve the bill issue and agreed to remove the price of the soup but god knows how many other servings of this soup was sent out prior to us .Overall I am extremely unhappy with my time there today
Never again had lamb for Sunday lunch could not eat it to say it was tuff would be an understatement as i say never ever again total waste if money
Great atmosphere good service great food.
A fantastic place for both food and drink. We stopped in for a quick business lunch and ended up staying for dessert, you have too when its old school sponge and custard ? one of our favourite places in Derry we've eaten in.
Restaurantji Recommends
Our family went here for our sons 21st birthday last week. food was first class, atmosphere great, excellent value for money. was very
staff were vaping in the kitchen on top of the food! The food was stale and tasteless and the place stinks of grease.
beautiful meal very friendly staff and grt to hear live musicParking: we gad to park on the main street
Visited The old docks today for lunch with the family , cannot recommend the place enough the food and service was 5 star . Our waitress (blonde hair and glasses ) was amazing nothing was a bother and she was very friendly and attentive to all tables around us. The old school sponge cake was amazing will definitely be returning !!
Had been to this restaurant when it got taken over a few years ago and hadn’t returned as food and service was poor. Only returned this time as it was for a work do. Table was booked for 7pm for a large party and it was not ready until after 7pm. There was another large party whose table also wasn’t ready so everyone was crowded at the front door. A few of our party ordered drinks at the bar and it took forever for their cocktails to be made. They even heard that the bar had ran out of ice. When we got seated, no one asked if we wanted to order drinks. When we flagged down a waiter to order water for the table, it took us another 2 requests and 25 minutes passed before water arrived to the table. When the water arrived, the lady did not bring any glasses. So we had to wait another 10 minutes with bottles of water and no glasses to pour out the water. The waiter who took our orders tried to make funny comments about “how long does it take water to arrive to the table” and “a glass would be helpful to drink water” but never did anything about it. One of our party ordered a gin fizz and was brought a pink gin and lemonade. This saga continued and another 3 gin and lemonades were brought to the table that no one ordered. Eventually someone said they would take the drink to end the saga and the bar man ignored her and walked away with the drinks. Food was substandard. Ordered Louisiana chicken stack. Plate was massive but portion was small, assuming because of increase in costs. Sweet potato mash must have had one tablespoon of sweet potato in it - flavourless. Side of champ was awful. I’ve never had bad mashed potatoes at a restaurant but this champ was dry and lumpy. I only ate some of it because I was so hungry! Once I ate a few bites off the top layer I could see old scallions mixed in and I could only assume this was leftover mash from during the week and that’s why it was so dry and lumpy. Some of the party enjoyed their food, others did not but perhaps it was dependent on what was ordered. Dessert was raspberry ruffle cheesecake and it was the only good part of the meal. Then comes the bill which is always a nightmare for big parties. Drinks were added to bill that were already paid for but these were removed when asked about at the till. Overall, poor food and poor service. Reminder of why I have never returned to this establishment.