Domino's Pizza - Newtownards

Unit 4 44, 54 Donaghadee Rd, Newtownards
028 9181 7300

Recent Reviews

James Gibson

Very poor service, never answer the phone. Never get your order right. I would rather order from belfast than go here ! I live a very short distance away too.

Gillian Duffin

Delivery pizza... quick and efficient service and pizza (roast vegetable) was tasty. Had an offer on so very reasonably priced!

Paul McIlroy

Vegetarian options: Limited

Axel

Weird atmosphere in the shop and the food was ok; I'll stick to the Bangor shop...

Andrew Smith

These guys eat my pizza. Not a joke they actually eat my pizza. Ordered a collection for two large pizzas went in whilst it was still cooking and checked the app after a few minutes and saw the app said it was ready for collection. Chaotic kitchen to a certain degree as there were pizzas coming out including mine and the staff didn’t seem to fully understand which pizza was which. Needless to say when I saw the staff opening the boxes and picking out slices from the two pizzas which were by themselves and walking to the back I can only assume to eat them was quite surprising. Also the fact that I saw one of them, an older gentleman which looked like a delivery driver taking a big bite out of what I felt was deservedly my dinner for the evening. I think the supervisor and someone else realised what’s going on when I rejected another member of staffs attempt at bribery of a can of something for my wait time. When I asked have the staff been tucking into my pizza I got a reply of “I don’t know” if it was a no it would’ve been a no I’m afraid. I felt like these teenagers were attempting to conceal this and therefore I decided to cancel the order and I won’t be back. Very surreal experience but at least someone got fed. Half an hour later finally got something to eat after working a 12 hour shift after going elsewhere. Thanks Domino’s for the very surreal memories. Incident happened at 17/02/24 approximately 9pm.

Jenna Mccaughern

Ordered online for delivery and had to ring up 3 times to ask where the food was as the app said it had been "delivered". When I rang the 3rd time by this point the food was 40 mins late the staff and manager had an attitude and tried to tell me the driver was at my door and unable to contact so just left, which was a blatant lie as I was waiting at the door and my phone never rang once!! Terrible customer service will not be ordering again, do not recommend!!

Tim Majury

These would be my local call in to get my pizzas but tonight called in stood a good 10 mins nobody came in the counter to serve me mostly all young staff including the Manager , Finally got served order my pizzas , got home to find my fries stone cold. Had to ring back to get the store to get me credit hopefully next time i get pizzas there or fries. But noticed the pizzas were also very cold and Sloppy very disappointing

Paul Loughlin

Always busy but great service and good

john foord

Good food, served hot (a bit overpriced)

Jordi1872

I usually order from here often as it’s consistently been good pizza up until the past month. Twice this week I’ve had a stomach ache after eating the pizza. The stuffed crust hadn’t risen and there was next to zero garlic and herb, the pizza had a strange taste like it had been undercooked, the same as last weeks. The cheese dough balls were disgusting with no taste or cheese and I had to spit out a dough ball that was raw the other week. Not sure if it’s new staff but something has changed recently and I will be avoiding for a while.

Laura Rodgers

I absolutely love Domino's Pizzas. Always hot and plenty of toppings. Service is good and ordering on the app is quick and convenient.

lynda cully

Great staff, very pleasant and helpful 10/10

Emma

great pizza! told me it would be ready in 15-20 minutes and it was perfect and on time waiting for me to arrive. it was delicious and the staff were kind and seemed to enjoy their shift and were having a laugh while cooking. glad 2 see staff in hospitality enjoying

Sarahjane Moody

Cannot believe the service. Waited an hour and a half for food,we only live up the road why its taken so long I don't know. When I rang to place my order the young girl on the phone was rude,unenthusiastic and didn't speak! As I rang them a second time to query of the whereabouts of my order I was told it wasn't even on the way and had to be freshly made therefore causing us to wait another half an hour! Do not order from here,save yourself the hassle.

Chantelle Adair-Wright

Have ordered from it twice now and both time myself, partner and 10 month old have been violently Ill after eating it! We have the benefit of the doubt the first time but this place must be absolutely filthy if it’s making people Ill. A report has been put through to EHO. This shop needs sorted asap.

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