Food took ages to arrive and when I’ve checked the extra toppings I’ve paid for have not been put on! NOT worth the morgage they charge for a pizza!
Mobile29098200423
So we ordered pizza at 18.07, about 20 mins later the tracker said they were sorting it, a further 15 mins and it went in the oven and was almost instantly out, then sat at quality check and slicing. At 19.07 i phoned them and asked where it was and was told they been very busy and was still in the shop..... At 19.24 the delivery guy arrived and as i guessed the pizza was warm, 3 slices in was cold. as for the pizza itself, not sure why cheese was on top of the toppings (all in the name) and i found it all very doughy and not very nice. We wont be using them again!
Tony Robson
What a great experience! Well done to all staff members.Parking: Large car parkWheelchair accessibility: Disabled parking in small Square
Johnathon B
ordered online the pizza was overcooked on the outside and frozen in the middle, i had to heat it up again myself, and when i called up to complain and try and get my money back the refused and and hung up on me.
Ben Bell
Absolute joke! Allow you to order, take your money, then call to say they can’t deliver to the area. Won’t allow to meet the driver half a mile away where they do deliver to. And can’t refund my money! Shambles!!
Chris Lamb
Very poor service order pizza for delivery 1 1/2 hour later went to collect it instead no apologie and pizza cold, place has gone down hill !
Richard Shepherd
Dont bother ordering from here if you are hungry. Always slow, so food arrives barely luke warm. They obviously get tracked by head office for their delivery trackers because it always shows delivered on the tracker way before it arrives, so they look like they are getting them out faster. Most recent, and probably last order taking 90 minutes. Was just giving up and starting making an alternative meal for hungry child when it arrived
Google user
Dont bother ordering from here if you are hungry. Always slow, so food arrives barely luke warm. They obviously get tracked by head office for their delivery trackers because it always shows delivered on the tracker way before it arrives, so they look like they are getting them out faster. Most recent, and probably last order taking 90 minutes. Was just giving up and starting making an alternative meal for hungry child when it arrived
Sam Athey
Absolutely shocking. 2 hours late for delivery to get a pizza that was freezing cold and poor. Cheap and tacky, DO NOT ORDER FROM HERE
Erin Dodgson
all the food was cold, wasn't cut properly, didn't put the sauces in the order, overcooked. NOT IMPRESSED AT ALL!
Pizzas came stone cold and took a while to arrive they replaced the order the delivery driver was really apologetic he was spot on nice guy these guys need to stop being so hitty missy as iv orderd before in the past and had no problems at all but customer service was decent
Sellingtowin Selling
Large ham ad cheese.med peperoni with anchovies and Green olives.simple?? not so.pizzas came no anchovies no olives phoned up no problem .mistake .new pizza dispatched.it came with anchovies and green peppers.please is it that hard? yes they are both green.was told we dont have green olives.Dooh .mother loved her pizza btw.unfortunatly peppers dont taste like olives no matter what colour they are.
jihne2022
Total rubbish! Told pizza delivered wrong address Terrible staff attitude Shocking The lady on the phone should be awarded a cert in poor condition
liskel Rose
Ordered a Family deal for £24.99 as our first order with Papa Johns. Took over an hour to arrive and was luke warm in temperature. Some of the chicken bites were quite hard to bite in to, pizza garlic bread was over cooked so tough to eat. Both pizza bases overcooked so tough to eat also. Cheese pizza was too cheesy, was quite sickly really. Not a great takeout for our family. We threw most of this out. Delivery driver was lovely and friendly, that was the positive bit
Dave Lovell
This establishment has been in the Brockwell Center for many years now. The food has remained the same good quality but in my view, the customer service has deteriorated. I quickly scanned the other Google reviews before writing my review and it appears I am not alone in thinking this.
Food took ages to arrive and when I’ve checked the extra toppings I’ve paid for have not been put on! NOT worth the morgage they charge for a pizza!
So we ordered pizza at 18.07, about 20 mins later the tracker said they were sorting it, a further 15 mins and it went in the oven and was almost instantly out, then sat at quality check and slicing. At 19.07 i phoned them and asked where it was and was told they been very busy and was still in the shop..... At 19.24 the delivery guy arrived and as i guessed the pizza was warm, 3 slices in was cold. as for the pizza itself, not sure why cheese was on top of the toppings (all in the name) and i found it all very doughy and not very nice. We wont be using them again!
What a great experience! Well done to all staff members.Parking: Large car parkWheelchair accessibility: Disabled parking in small Square
ordered online the pizza was overcooked on the outside and frozen in the middle, i had to heat it up again myself, and when i called up to complain and try and get my money back the refused and and hung up on me.
Absolute joke! Allow you to order, take your money, then call to say they can’t deliver to the area. Won’t allow to meet the driver half a mile away where they do deliver to. And can’t refund my money! Shambles!!
Very poor service order pizza for delivery 1 1/2 hour later went to collect it instead no apologie and pizza cold, place has gone down hill !
Dont bother ordering from here if you are hungry. Always slow, so food arrives barely luke warm. They obviously get tracked by head office for their delivery trackers because it always shows delivered on the tracker way before it arrives, so they look like they are getting them out faster. Most recent, and probably last order taking 90 minutes. Was just giving up and starting making an alternative meal for hungry child when it arrived
Dont bother ordering from here if you are hungry. Always slow, so food arrives barely luke warm. They obviously get tracked by head office for their delivery trackers because it always shows delivered on the tracker way before it arrives, so they look like they are getting them out faster. Most recent, and probably last order taking 90 minutes. Was just giving up and starting making an alternative meal for hungry child when it arrived
Absolutely shocking. 2 hours late for delivery to get a pizza that was freezing cold and poor. Cheap and tacky, DO NOT ORDER FROM HERE
all the food was cold, wasn't cut properly, didn't put the sauces in the order, overcooked. NOT IMPRESSED AT ALL!
Restaurantji Recommends
Pizzas came stone cold and took a while to arrive they replaced the order the delivery driver was really apologetic he was spot on nice guy these guys need to stop being so hitty missy as iv orderd before in the past and had no problems at all but customer service was decent
Large ham ad cheese.med peperoni with anchovies and Green olives.simple?? not so.pizzas came no anchovies no olives phoned up no problem .mistake .new pizza dispatched.it came with anchovies and green peppers.please is it that hard? yes they are both green.was told we dont have green olives.Dooh .mother loved her pizza btw.unfortunatly peppers dont taste like olives no matter what colour they are.
Total rubbish! Told pizza delivered wrong address Terrible staff attitude Shocking The lady on the phone should be awarded a cert in poor condition
Ordered a Family deal for £24.99 as our first order with Papa Johns. Took over an hour to arrive and was luke warm in temperature. Some of the chicken bites were quite hard to bite in to, pizza garlic bread was over cooked so tough to eat. Both pizza bases overcooked so tough to eat also. Cheese pizza was too cheesy, was quite sickly really. Not a great takeout for our family. We threw most of this out. Delivery driver was lovely and friendly, that was the positive bit
This establishment has been in the Brockwell Center for many years now. The food has remained the same good quality but in my view, the customer service has deteriorated. I quickly scanned the other Google reviews before writing my review and it appears I am not alone in thinking this.