Ive had the same issue. £60 parking fine. Emailed costa direct to be told that the new parking restrictions are nothing to do with them. Which I dont believe, as many costas i hear are now doing this. When people have visited these places many times before, they are not expecting this. I never saw signs, but then it was so busy in there, people stood about waiting for drinks etc, you wouldn't notice. Staff should be protecting their customers and reminding them at the till. Or put laminated signs on the actual tables where people will read them. It almost feels as though they are hoping to catch people out! But of course Costa dont gain anything from the parking charges… righto! I have appealed it with proof i was in costa, which is essentially all you are doing by entering reg details into the screen, but doubt they will lift the fine. Im not sure why they have parking restrictions in a place where there is tonnes of parking for all of the businesses. If i have to pay it, they will loose me as a customer out of principle. As if the drinks dont cost enough already!
corbin w
Received a £60 fine for taking my toddler to this branch for brunch and exceeding the 1hr parking limit!! Absolutely disgraceful!! Staff are rude, cafe was dirty and untidy. Will never be returning.
Nimminom Taylor
I had the pleasure of visiting Costa Coffee today, and I must say, the service surpassed my already high expectations. The team working tonight was not only delightful and friendly but also made me feel incredibly welcomed, despite my unawareness of their imminent closing time. What started as a quick stop for a hot chocolate before heading to the supermarket turned into a heartwarming experience. Their warmth and kindness truly brightened my day. I wholeheartedly recommend Costa Cafe to anyone seeking not just great coffee but also an incredibly welcoming atmosphere
Chan The man
Absolute joke. Dont stay over 60 minutes otherwise you will get a £100 parking fine. Why have food business’s with a time limit on it, ive never seen anything like this in my life. Its a cash cow scam and no wonder nothing can be done about it because Civil enforcement are milking money from thin air over it. Other people saying the signs are obvious… they are not because frankly most people dont expect to be time limited when visiting a restaurant or a coffee shop that the car park is purpose built for.
Steven C
Avoid, went to discuss funeral plans of my mother who had passed away with my sister and was find £60 - £100 for being in Costa car park longer than hour, I didn't even know about time limit, I think it's disgusting and will never go to Costa again ?
Glyn F
Came for a coffee and a catch up with a friend on 15/11/2023 as we have previously done for many years and could park for 2 hours . Today 13/12/2023 a fine (that had gone to my husbands work ,as we have a company car )was given to my husband.£100 fine or £60 if paid within 14 days .Well that has passed so looks like a £100 fine then . I was so upset, that I actually went into the Fulmar Close Costa ,Forest Town and asked to speak to the manager.The manager was inconsiderate ,uninterested and said that the reduced parking limit had changed in June and the 8ft sign saying it was 60 mins parking had been in the front of the store since June .Well I said to her that the sign was not there.My friend who also had a £100 fine (because she missed the 14 day deadline as the email she received from the car lease company was sent to the Junk )also said it wasn’t there when we entered the Costa.The manager just said it’s nothing to do with them but surely when you are being served, the staff could just mention this MASSIVE change to the parking limit. Are their regular ,loyal customers ,who meet up with their friends in Costa unimportant? I was made to feel like I was thick,stupid and blind.We are keeping Costa in business but I know one thing ,myself and my friends will NOT enter that Costa again. One thing the owner of the carpark will be rubbing their hands together with all the money they are making from us all .SCANDALOUS !!!!
andy toward
Smashing coffee as always. Friendly chaps here too.
Anthony Preston
Never going back there again. Having taken my sister for a coffee on Armistice day morning managed to get a £100 parking fine. That's a expensive hour! Costa not interested and I'm not interested in returning either. Try and find the parking sign, just don't take longer than 60 minutes to do it!
jared wilson
I don't get how some reviews are negative mostly on the parking I mean how can you say you don't see signs there's a sign sign posted on the car park and a massive board telling you as you walk in the door slap.bang in front of you like I think some should get an eye test if they can't see these signs , moved up this way from Wolverhampton around 6 months ago all the staff are friendly, talkative and go out of their way to know your order good atmosphere as well thumbs up from me me and my girlfriend always go here
Karen G
Avoid !!!!!!! Unless you like to rush your stay Met with a friend for a drink and chat 2 weeks later a letter in the post with a parking fine for over stay of 60 minutes. How can this be in this climate where a trip to your shop is a treat for most people. To be given a £100 fine is awful.
Standard coffee. Stale food. Then slapped with a parking fine. This is new and they choose not to inform their customers. Horrible chain, will not return.
Tony H
I’d urge everyone to avoid this branch.. as a disabled customer I went to meet a friend for a catch up, we met in the car park and chatted as we walked in, ordered and sat down. Days later I get a parking ticket because we had the audacity to spend more than 60 minutes in there having a couple of drinks and talking. When asking the branch for help, the very smug and rude staff member just pointed out the recently installed signage. Which we missed through just being happy to see each other.. no mention of restrictions at the counter, a 3 second comment added to their existing script wouldn’t hurt. You can input details into a tablet for longer stay, but again, this wasn’t mentioned at check out. Not all customers are able bodied, and not all are literate. The least they could do is inform customers of recently implemented restrictions. I’ll never step foot in there again.
Lynne Shaw
I visited Costa 2 weeks ago with a friend. We have both been slapped with £100 parking fine (£60 if paid within 14 days) neither of us can remember seeing any signs about the 1 hour limit and were not told about it when ordering. I have used this Costa for years, but NEVER AGAIN, which is a shame as I really like Costa coffee, but not at £120 for 2 cups
Adam Morley
Had a couple of coffees with a friend, ended up with a £100 parking ticket. There was no warning I was aware of and not one member of staff informed us while we were casually sat outside chatting oblivious to the 60 minute parking limit. Disgraceful service , I won’t ever returnParking: Awful treatment by the parking mafia to customers when they get a fine for £100 a few weeks after visiting. Costa take no responsibility
Rider on the storm
WARNING ! DON'T COME HERE IF YOU WANT A MEETING OR TO REFRESH FOR OVER 60 MINS.THERES A PRIVATE COMPANY WHO WILL FINE YOU OVER £100 IF YOURE A MINUTE OVER!STAFF DO NOT WARN YOU AND SAY THEY CANT DO ANYTHING! AND THIS IS ONLY AN ENCLAVE OF MANSFIELD!
Ive had the same issue. £60 parking fine. Emailed costa direct to be told that the new parking restrictions are nothing to do with them. Which I dont believe, as many costas i hear are now doing this. When people have visited these places many times before, they are not expecting this. I never saw signs, but then it was so busy in there, people stood about waiting for drinks etc, you wouldn't notice. Staff should be protecting their customers and reminding them at the till. Or put laminated signs on the actual tables where people will read them. It almost feels as though they are hoping to catch people out! But of course Costa dont gain anything from the parking charges… righto! I have appealed it with proof i was in costa, which is essentially all you are doing by entering reg details into the screen, but doubt they will lift the fine. Im not sure why they have parking restrictions in a place where there is tonnes of parking for all of the businesses. If i have to pay it, they will loose me as a customer out of principle. As if the drinks dont cost enough already!
Received a £60 fine for taking my toddler to this branch for brunch and exceeding the 1hr parking limit!! Absolutely disgraceful!! Staff are rude, cafe was dirty and untidy. Will never be returning.
I had the pleasure of visiting Costa Coffee today, and I must say, the service surpassed my already high expectations. The team working tonight was not only delightful and friendly but also made me feel incredibly welcomed, despite my unawareness of their imminent closing time. What started as a quick stop for a hot chocolate before heading to the supermarket turned into a heartwarming experience. Their warmth and kindness truly brightened my day. I wholeheartedly recommend Costa Cafe to anyone seeking not just great coffee but also an incredibly welcoming atmosphere
Absolute joke. Dont stay over 60 minutes otherwise you will get a £100 parking fine. Why have food business’s with a time limit on it, ive never seen anything like this in my life. Its a cash cow scam and no wonder nothing can be done about it because Civil enforcement are milking money from thin air over it. Other people saying the signs are obvious… they are not because frankly most people dont expect to be time limited when visiting a restaurant or a coffee shop that the car park is purpose built for.
Avoid, went to discuss funeral plans of my mother who had passed away with my sister and was find £60 - £100 for being in Costa car park longer than hour, I didn't even know about time limit, I think it's disgusting and will never go to Costa again ?
Came for a coffee and a catch up with a friend on 15/11/2023 as we have previously done for many years and could park for 2 hours . Today 13/12/2023 a fine (that had gone to my husbands work ,as we have a company car )was given to my husband.£100 fine or £60 if paid within 14 days .Well that has passed so looks like a £100 fine then . I was so upset, that I actually went into the Fulmar Close Costa ,Forest Town and asked to speak to the manager.The manager was inconsiderate ,uninterested and said that the reduced parking limit had changed in June and the 8ft sign saying it was 60 mins parking had been in the front of the store since June .Well I said to her that the sign was not there.My friend who also had a £100 fine (because she missed the 14 day deadline as the email she received from the car lease company was sent to the Junk )also said it wasn’t there when we entered the Costa.The manager just said it’s nothing to do with them but surely when you are being served, the staff could just mention this MASSIVE change to the parking limit. Are their regular ,loyal customers ,who meet up with their friends in Costa unimportant? I was made to feel like I was thick,stupid and blind.We are keeping Costa in business but I know one thing ,myself and my friends will NOT enter that Costa again. One thing the owner of the carpark will be rubbing their hands together with all the money they are making from us all .SCANDALOUS !!!!
Smashing coffee as always. Friendly chaps here too.
Never going back there again. Having taken my sister for a coffee on Armistice day morning managed to get a £100 parking fine. That's a expensive hour! Costa not interested and I'm not interested in returning either. Try and find the parking sign, just don't take longer than 60 minutes to do it!
I don't get how some reviews are negative mostly on the parking I mean how can you say you don't see signs there's a sign sign posted on the car park and a massive board telling you as you walk in the door slap.bang in front of you like I think some should get an eye test if they can't see these signs , moved up this way from Wolverhampton around 6 months ago all the staff are friendly, talkative and go out of their way to know your order good atmosphere as well thumbs up from me me and my girlfriend always go here
Avoid !!!!!!! Unless you like to rush your stay Met with a friend for a drink and chat 2 weeks later a letter in the post with a parking fine for over stay of 60 minutes. How can this be in this climate where a trip to your shop is a treat for most people. To be given a £100 fine is awful.
Restaurantji Recommends
Standard coffee. Stale food. Then slapped with a parking fine. This is new and they choose not to inform their customers. Horrible chain, will not return.
I’d urge everyone to avoid this branch.. as a disabled customer I went to meet a friend for a catch up, we met in the car park and chatted as we walked in, ordered and sat down. Days later I get a parking ticket because we had the audacity to spend more than 60 minutes in there having a couple of drinks and talking. When asking the branch for help, the very smug and rude staff member just pointed out the recently installed signage. Which we missed through just being happy to see each other.. no mention of restrictions at the counter, a 3 second comment added to their existing script wouldn’t hurt. You can input details into a tablet for longer stay, but again, this wasn’t mentioned at check out. Not all customers are able bodied, and not all are literate. The least they could do is inform customers of recently implemented restrictions. I’ll never step foot in there again.
I visited Costa 2 weeks ago with a friend. We have both been slapped with £100 parking fine (£60 if paid within 14 days) neither of us can remember seeing any signs about the 1 hour limit and were not told about it when ordering. I have used this Costa for years, but NEVER AGAIN, which is a shame as I really like Costa coffee, but not at £120 for 2 cups
Had a couple of coffees with a friend, ended up with a £100 parking ticket. There was no warning I was aware of and not one member of staff informed us while we were casually sat outside chatting oblivious to the 60 minute parking limit. Disgraceful service , I won’t ever returnParking: Awful treatment by the parking mafia to customers when they get a fine for £100 a few weeks after visiting. Costa take no responsibility
WARNING ! DON'T COME HERE IF YOU WANT A MEETING OR TO REFRESH FOR OVER 60 MINS.THERES A PRIVATE COMPANY WHO WILL FINE YOU OVER £100 IF YOURE A MINUTE OVER!STAFF DO NOT WARN YOU AND SAY THEY CANT DO ANYTHING! AND THIS IS ONLY AN ENCLAVE OF MANSFIELD!