Visited today. Placed our order on the electronic ordering screen. They had no numbers for the tables. Once we found a table we were told that the food that we selected was not available, we had to go back to the till to order something else which came to less than what we had ordered before. There should have been a £2 refund but the young man who served me offered me a free drink? I just wanted my money back. He said that was too complicated and could not do me a refund. We found a dirty table, there was no one cleaning tables or taking any of the dirty plates away. The coffee machines were filthy and there was no servilletes or clean cutlery, everything felt filthy and unkempt. The fish and chips and mushy peas was of poor quality, my chips were burnt and the mushy peas were brown and hard like bullets, my husband's jacket potato and tuna was better than my meal. There was no milk in the coffee machine. They closed half of the restaurant for cleaning purposes but the few tables that were available were covered on dirty crockery and no one came out to clean up or to wipe the tables clean. This was certainly our last visit to this cafe. Sadly it is a poor reflection on Morrisons supermarket. Food Standards should pay them a visit. Do not waste your money, do not bother.
Createyourownreality
Dirty trays,tables..dirty and dusty near cutlery sets.me and my friend visited and we had to look all the tables to find a neat one..very dirty atmosphere..no cleanliness.didnt see anyone to ask to clean the table before it served.Food was tasty and nice.but need improvement in cleaning in all over the
Craig Robertson
Had a breakfast from here yesterday morning it was disgusting, over cooked dried sausages, dry scrambled eggs, bacon that was very thin and dry, mushrooms under cooked, fried bread cooked in deep fat fryer and was too greasy and tasted of old oil in a deep fat fryer.Needless to say I’ve have spent the afternoon in bed feeling nauseous and this evening it’s been a struggle to keep off the toilet. Avoid at all costs. I will be reporting it to the environmental health department. And seeing my GP ASAP.Since writing this I have been to see my GP as I am diabetic and have had to stop taking some medication, increase my insulin, I’m still unwell. And have had to cancel a hospital appointment for an ultrasound. This is impacting on my mental health!I’ve reported this to Morrisons who are yet to get back to me. So I shall now report it to the food standards agency!
Paula M
Disgusting food ,for a cafe in a reputable supermarket the food was not fit to give an animal either , very very poor . Not the first time we have experienced this but will definitely be the last
dianne dale
Discusting. No choice of food pots and cutlery need a good wash. tables dirty .12 o'clock only just opened up. no fish no pie not much choice of any thing really.had a breakfast lots of stuff missing .the whole cafe need looking at.how can you run out of food in a supper Market.. need a new way of running it ..horrible place...
Lisa Bonser
Got moved from seat cos they wanted to clean Omg wot a
casepackedandready
Here on 11.11.23. Nice breakfast. Well done to the cafe staff who stood to attention in the two minutes silence. Sadly the silence was not respected by the pa system which continued to play music and Morrisons adverts during the two minutes. I expect it was down to human error rather than disrespect.
Tim Lynam
We had not used this Morrison's restaurant for quite some time so decided to use it before shopping. We looked for menus but none to be found but came across the computerised ordering point which worked ok until asked for table no's but no table no cards were available, after searching for them collected several (for others after us) from the till and completed the order. Then finding how to sort drinks was the next hurdle but finally overcome, We easily found a table which seemed strange at 12-00pm on a Friday lunchtime as the restaurant appeared very quiet. The food came, not exactly service with a smile and the burger with cheese I ordered was missing the cheese, both our portions of chips that came with the meal were lukewarm and all the assistant seemed to bother about when bringing the meals was claiming the table no card back. The cost of the food was pretty low but it was a pretty poor experience and not one we will be repeating in the future. Such a shame as the food used to be far better but the service has no doubt suffered by trying to automate like so many other shops and service but the quality of service as usual tends to suffer.
chrishA309ND
For weeks now they have been saying they have no vegan sausage on the vegan breakfast, why advertising that they do, think it is about time they change it, saying that they don't do that option false advertising surely
Absolutely appalling service, coffee machine not worked , ordered food waited 20 minutes for help with coffee machine .. assistant couldn't be bothered .. then food arrived it was cold and full of fat.. not like Bulwell branch, no smile or thank you ... looking at previous reviews I'd say give them a miss here ... sutton morrisons is not a good store ... manners are free .. we didn't complain in store as nobody around to assist .. more staff needed ... dirty tables and dirty counters think a visit from food hygiene might be required ...
Mary-Aden111
Waited 50 minutes for cold food, staff didn’t care and wasn’t interested, tables full of used plates, wasn’t even a clean cup for me to have a coffee. Absolute joke, won’t be returning - ever
MammaMags 55
Had to wait 20 mins for beans & egg on toast . When it arrived it was barely warm . Complained and got a replacement 15 mins later but was not much better . So Complained again & got a refund . Tables were not cleaned & there was no cutlery available , will definitely not be returning .
Smedlington
The cafe always seems understaffed. Tables always dirty and take ages to clear, fridges aren't stocked and staff rude about going into shop or replacing anything, and cutlery is always missing. Food is decent and cheap, but not worth the hassle.
Olivers Kreicbergs
Very good meal at Morrison cafe I will prefer toEat there lovely food
Food cold inedible
Visited today. Placed our order on the electronic ordering screen. They had no numbers for the tables. Once we found a table we were told that the food that we selected was not available, we had to go back to the till to order something else which came to less than what we had ordered before. There should have been a £2 refund but the young man who served me offered me a free drink? I just wanted my money back. He said that was too complicated and could not do me a refund. We found a dirty table, there was no one cleaning tables or taking any of the dirty plates away. The coffee machines were filthy and there was no servilletes or clean cutlery, everything felt filthy and unkempt. The fish and chips and mushy peas was of poor quality, my chips were burnt and the mushy peas were brown and hard like bullets, my husband's jacket potato and tuna was better than my meal. There was no milk in the coffee machine. They closed half of the restaurant for cleaning purposes but the few tables that were available were covered on dirty crockery and no one came out to clean up or to wipe the tables clean. This was certainly our last visit to this cafe. Sadly it is a poor reflection on Morrisons supermarket. Food Standards should pay them a visit. Do not waste your money, do not bother.
Dirty trays,tables..dirty and dusty near cutlery sets.me and my friend visited and we had to look all the tables to find a neat one..very dirty atmosphere..no cleanliness.didnt see anyone to ask to clean the table before it served.Food was tasty and nice.but need improvement in cleaning in all over the
Had a breakfast from here yesterday morning it was disgusting, over cooked dried sausages, dry scrambled eggs, bacon that was very thin and dry, mushrooms under cooked, fried bread cooked in deep fat fryer and was too greasy and tasted of old oil in a deep fat fryer.Needless to say I’ve have spent the afternoon in bed feeling nauseous and this evening it’s been a struggle to keep off the toilet. Avoid at all costs. I will be reporting it to the environmental health department. And seeing my GP ASAP.Since writing this I have been to see my GP as I am diabetic and have had to stop taking some medication, increase my insulin, I’m still unwell. And have had to cancel a hospital appointment for an ultrasound. This is impacting on my mental health!I’ve reported this to Morrisons who are yet to get back to me. So I shall now report it to the food standards agency!
Disgusting food ,for a cafe in a reputable supermarket the food was not fit to give an animal either , very very poor . Not the first time we have experienced this but will definitely be the last
Discusting. No choice of food pots and cutlery need a good wash. tables dirty .12 o'clock only just opened up. no fish no pie not much choice of any thing really.had a breakfast lots of stuff missing .the whole cafe need looking at.how can you run out of food in a supper Market.. need a new way of running it ..horrible place...
Got moved from seat cos they wanted to clean Omg wot a
Here on 11.11.23. Nice breakfast. Well done to the cafe staff who stood to attention in the two minutes silence. Sadly the silence was not respected by the pa system which continued to play music and Morrisons adverts during the two minutes. I expect it was down to human error rather than disrespect.
We had not used this Morrison's restaurant for quite some time so decided to use it before shopping. We looked for menus but none to be found but came across the computerised ordering point which worked ok until asked for table no's but no table no cards were available, after searching for them collected several (for others after us) from the till and completed the order. Then finding how to sort drinks was the next hurdle but finally overcome, We easily found a table which seemed strange at 12-00pm on a Friday lunchtime as the restaurant appeared very quiet. The food came, not exactly service with a smile and the burger with cheese I ordered was missing the cheese, both our portions of chips that came with the meal were lukewarm and all the assistant seemed to bother about when bringing the meals was claiming the table no card back. The cost of the food was pretty low but it was a pretty poor experience and not one we will be repeating in the future. Such a shame as the food used to be far better but the service has no doubt suffered by trying to automate like so many other shops and service but the quality of service as usual tends to suffer.
For weeks now they have been saying they have no vegan sausage on the vegan breakfast, why advertising that they do, think it is about time they change it, saying that they don't do that option false advertising surely
Restaurantji Recommends
Absolutely appalling service, coffee machine not worked , ordered food waited 20 minutes for help with coffee machine .. assistant couldn't be bothered .. then food arrived it was cold and full of fat.. not like Bulwell branch, no smile or thank you ... looking at previous reviews I'd say give them a miss here ... sutton morrisons is not a good store ... manners are free .. we didn't complain in store as nobody around to assist .. more staff needed ... dirty tables and dirty counters think a visit from food hygiene might be required ...
Waited 50 minutes for cold food, staff didn’t care and wasn’t interested, tables full of used plates, wasn’t even a clean cup for me to have a coffee. Absolute joke, won’t be returning - ever
Had to wait 20 mins for beans & egg on toast . When it arrived it was barely warm . Complained and got a replacement 15 mins later but was not much better . So Complained again & got a refund . Tables were not cleaned & there was no cutlery available , will definitely not be returning .
The cafe always seems understaffed. Tables always dirty and take ages to clear, fridges aren't stocked and staff rude about going into shop or replacing anything, and cutlery is always missing. Food is decent and cheap, but not worth the hassle.
Very good meal at Morrison cafe I will prefer toEat there lovely food