The Rufford is a very safe and friendly environment. It has everything for everyone. Some area you can sit with your older parents where its quiet and other areas you can sit with your mates and have a laugh. It does need some renovating to bring it up to 2024 but it's a pub i feel safe in as a trans
Laura Gajda
Honestly can not fault the pub at all!The service was superb as always. We chose to order by the app at the table and the food and drink came out on time and warm.The lady came round at the end of the night and asked if we were wanting any more as last orders were about to be called and she wanted to make sure we'd had enough.Well done team rufford me and my work colleagues will be back soon.
Jo
Had a lovely Lunch, great food and fantastic service.Serving staff could not do enough for us, happy smiley and really attentive to all our needs and requests.See you soon ?
Ana Thorpe
We visited for food and drink. We have been before when we visit friends. The staff were very welcoming. Told us how to order at the bar and how to use the app as well.The service at the bar was quick. The food was severed quickly and looked great, tasted amazing definitely recommend the ultimate chicken burger. The place was overly busy but it had a lovely friendly atmosphere everyone who was in seemed to be enjoying themselves. They have a nice big garden and kids play area to. They are also dog friendly.We will be back soon, and will be bringing our friends. Thank you for a lovely visit we will definitely recommend to friends and family
jordan Williams
Staff were really friendly and helpful. Being able to use the app to order makes things a lot easier. The food was hot and was nice.
Peter Nixon
I come most Mondays for the MUGS ukulele group. It's a lovely big pub with plenty of good food and drink to choose from. It's friendly to well behaved dogs. The friendly staff are all lovely. Definitely
Donna Wright
I have kindly been allowed use of the function room at the Rufford for burlesque chair dance fitness class. It is a lovely function room and although my numbers are small at the moment I expect them to pick up over the next few months once ladies are aware more of the classes. The staff at the Rufford are kind and helpful always welcoming. Love that ladies attending my class do not have to go through the pub they can utilise side door straight upstairs. Less daunting for them. I do have to pay for two hours although utilising one but this is hopefully not going to be a problem in the New Year as I plan the second hour can be used for a splits and flex it class. Thoroughly enjoy the venue and hope this can be our class home we have even got a new Burkesque troupe name now called the Rufford Rebels xx
Paul Mallatratt
I think it is such a shame that this once very busy pub/dinner has fallen from grace and consequently disrepair. The food and service are very good. Sadly the surroundings are not. Our chairs had stained cushions to sit on and I wondered why they were like this. Does no one notice? Or do they see this and don't care? One wonders what came first. Insofar as its fall to this state.
Scott Kelly
Very friendly staff made us feel very welcome, nice relaxed atmosphere.
Sunday carvery was excellent ? would definitely recommend bar staff very friendly and welcoming service with a smile
Curtis B
Popped in for a visit with some family. The pub looked very clean and tidy. It's a big pub. With a great play area for kids when the weather warms up. They also allow dogs in to which is great. Food and drinks that webhad were lovely and the staff were very friendly. There is a qr code to scan for ordering to which means you dont need to leave your table. Would recommend the Rufford.
Olivia H
The atmosphere here was great, a lovely spot to go with friends and to make it better, the food was amazing. Really recommended!
P1363VAmarting
Visited for a Family friends engagement party in the upstairs function room. The staff were fantastic the drinks were great nothing was too much trouble for them. Food looked and tasted amazing, we all had an amazing time. Thank you
Kktr123
Well where do I start? You book a party here and it's like the yes parade... anything you ask for or ask if you can do its yes yes yes.. so you book.. spend ALOT OF MONEY to arrive on the day to feel an inconvenience, be told downstairs is a priority over certain drinks you've requested upstairs (shots and spirits... you know easy things to grab..) and everyone can go downstairs if they want them...why would they do that when we've paid for upstairs?? We was told we could use the fire exit for smokers.. To be told no on the night. "The manager changed her mind" We was told we could have certain spirits behind the bar, she even made a list... To be told "no downstairs is a priority go down there if you want it.." We was told bar would be open until 11.30pm.. even our receipt on our booking said until midnight to be waved a phone in my face at 11.17 and be told I should be lucky they're serving as its supposed to stop at 11.. and when I disputed it due to guests booking taxis to be told he would honour it.. We was told to order for the amount of people who attended.. we decided against (ordered around 25 less people) that as I've previously worked in a pub and there's always too much food (was right) and thank goodness we didn't because the nightmare to take our food we'd paid for home was LAUGHABLE. We was told to order for the room amount BUT if anything was leftover they would wrap it for us.. Well how laughable. Came to that point we asked for something to wrap the food to be told they had nothing...we've ran out of foil.. but we couldn't take the foil trays the food was on and return them when we came to collect our belongings the next day because they needed to re-use them .(honestly think they expected us to pile them in our clothes..) yes re-use the trays that are 3 for 79p in home bargains after spending over 300£ in food.. and offering to return them in the morning with a sacrifice of our deposit.. For then the "manager" to scream at my 12 year old for walking away with a bowl of crisps.. Disgusting behaviour.. completly run by clowns. The girl who showed us round should be manager! She knows how to make the customer feel wanted and important and was the ONLY person who didn't disappoint from the moment we booked and even on the night she tried SO hard to make it special for us when the rest was just making us want to go home.. think her name was Courtney. So Courtney thank you. But other than that we couldn't of felt more of an inconvenience Oh and then as promised after multiple arguments over taking the precious trays to take OUR food home.. we returned the trays and bowl as promised. To then be told we wasn't allowed our deposit because we'd broken a door frame... (a piece of wood holding the door together) and they knew it was us because of the cctv.. but didn't know who ... for my partner to say well no I walked past it when we set up and it fell so I moved it to the side.. you'd know that if you'd checked the cctv.. and the guy didn't know what to say.. so obviously lied.. think it was just something they'd created because we didn't leave without our food we'd paid for but they couldn't say that could they and wanted to be spiteful and take our deposit, despite all the money they'd already had, and would of had more if they'd listened to our bar drink requests.. Anyways.. don't let this RIP OFF JOKE OF A PUB expect you to put up with their cra* and pay for their refurbishment.. we went to the brewery by the way and got our deposit back! Absolutely disgusting to ruin our special night.. Our engagement by the way so yeah thanks for that.. Seems like they want the bookings but don't want to ensure it's ACTUALLY special for somebodies occasion. Won't be back. Would not advise ANYONE to book a special occasion here.
The Rufford is a very safe and friendly environment. It has everything for everyone. Some area you can sit with your older parents where its quiet and other areas you can sit with your mates and have a laugh. It does need some renovating to bring it up to 2024 but it's a pub i feel safe in as a trans
Honestly can not fault the pub at all!The service was superb as always. We chose to order by the app at the table and the food and drink came out on time and warm.The lady came round at the end of the night and asked if we were wanting any more as last orders were about to be called and she wanted to make sure we'd had enough.Well done team rufford me and my work colleagues will be back soon.
Had a lovely Lunch, great food and fantastic service.Serving staff could not do enough for us, happy smiley and really attentive to all our needs and requests.See you soon ?
We visited for food and drink. We have been before when we visit friends. The staff were very welcoming. Told us how to order at the bar and how to use the app as well.The service at the bar was quick. The food was severed quickly and looked great, tasted amazing definitely recommend the ultimate chicken burger. The place was overly busy but it had a lovely friendly atmosphere everyone who was in seemed to be enjoying themselves. They have a nice big garden and kids play area to. They are also dog friendly.We will be back soon, and will be bringing our friends. Thank you for a lovely visit we will definitely recommend to friends and family
Staff were really friendly and helpful. Being able to use the app to order makes things a lot easier. The food was hot and was nice.
I come most Mondays for the MUGS ukulele group. It's a lovely big pub with plenty of good food and drink to choose from. It's friendly to well behaved dogs. The friendly staff are all lovely. Definitely
I have kindly been allowed use of the function room at the Rufford for burlesque chair dance fitness class. It is a lovely function room and although my numbers are small at the moment I expect them to pick up over the next few months once ladies are aware more of the classes. The staff at the Rufford are kind and helpful always welcoming. Love that ladies attending my class do not have to go through the pub they can utilise side door straight upstairs. Less daunting for them. I do have to pay for two hours although utilising one but this is hopefully not going to be a problem in the New Year as I plan the second hour can be used for a splits and flex it class. Thoroughly enjoy the venue and hope this can be our class home we have even got a new Burkesque troupe name now called the Rufford Rebels xx
I think it is such a shame that this once very busy pub/dinner has fallen from grace and consequently disrepair. The food and service are very good. Sadly the surroundings are not. Our chairs had stained cushions to sit on and I wondered why they were like this. Does no one notice? Or do they see this and don't care? One wonders what came first. Insofar as its fall to this state.
Very friendly staff made us feel very welcome, nice relaxed atmosphere.
Poor portion of meat for the carvry.
Restaurantji Recommends
Sunday carvery was excellent ? would definitely recommend bar staff very friendly and welcoming service with a smile
Popped in for a visit with some family. The pub looked very clean and tidy. It's a big pub. With a great play area for kids when the weather warms up. They also allow dogs in to which is great. Food and drinks that webhad were lovely and the staff were very friendly. There is a qr code to scan for ordering to which means you dont need to leave your table. Would recommend the Rufford.
The atmosphere here was great, a lovely spot to go with friends and to make it better, the food was amazing. Really recommended!
Visited for a Family friends engagement party in the upstairs function room. The staff were fantastic the drinks were great nothing was too much trouble for them. Food looked and tasted amazing, we all had an amazing time. Thank you
Well where do I start? You book a party here and it's like the yes parade... anything you ask for or ask if you can do its yes yes yes.. so you book.. spend ALOT OF MONEY to arrive on the day to feel an inconvenience, be told downstairs is a priority over certain drinks you've requested upstairs (shots and spirits... you know easy things to grab..) and everyone can go downstairs if they want them...why would they do that when we've paid for upstairs?? We was told we could use the fire exit for smokers.. To be told no on the night. "The manager changed her mind" We was told we could have certain spirits behind the bar, she even made a list... To be told "no downstairs is a priority go down there if you want it.." We was told bar would be open until 11.30pm.. even our receipt on our booking said until midnight to be waved a phone in my face at 11.17 and be told I should be lucky they're serving as its supposed to stop at 11.. and when I disputed it due to guests booking taxis to be told he would honour it.. We was told to order for the amount of people who attended.. we decided against (ordered around 25 less people) that as I've previously worked in a pub and there's always too much food (was right) and thank goodness we didn't because the nightmare to take our food we'd paid for home was LAUGHABLE. We was told to order for the room amount BUT if anything was leftover they would wrap it for us.. Well how laughable. Came to that point we asked for something to wrap the food to be told they had nothing...we've ran out of foil.. but we couldn't take the foil trays the food was on and return them when we came to collect our belongings the next day because they needed to re-use them .(honestly think they expected us to pile them in our clothes..) yes re-use the trays that are 3 for 79p in home bargains after spending over 300£ in food.. and offering to return them in the morning with a sacrifice of our deposit.. For then the "manager" to scream at my 12 year old for walking away with a bowl of crisps.. Disgusting behaviour.. completly run by clowns. The girl who showed us round should be manager! She knows how to make the customer feel wanted and important and was the ONLY person who didn't disappoint from the moment we booked and even on the night she tried SO hard to make it special for us when the rest was just making us want to go home.. think her name was Courtney. So Courtney thank you. But other than that we couldn't of felt more of an inconvenience Oh and then as promised after multiple arguments over taking the precious trays to take OUR food home.. we returned the trays and bowl as promised. To then be told we wasn't allowed our deposit because we'd broken a door frame... (a piece of wood holding the door together) and they knew it was us because of the cctv.. but didn't know who ... for my partner to say well no I walked past it when we set up and it fell so I moved it to the side.. you'd know that if you'd checked the cctv.. and the guy didn't know what to say.. so obviously lied.. think it was just something they'd created because we didn't leave without our food we'd paid for but they couldn't say that could they and wanted to be spiteful and take our deposit, despite all the money they'd already had, and would of had more if they'd listened to our bar drink requests.. Anyways.. don't let this RIP OFF JOKE OF A PUB expect you to put up with their cra* and pay for their refurbishment.. we went to the brewery by the way and got our deposit back! Absolutely disgusting to ruin our special night.. Our engagement by the way so yeah thanks for that.. Seems like they want the bookings but don't want to ensure it's ACTUALLY special for somebodies occasion. Won't be back. Would not advise ANYONE to book a special occasion here.