Burger and chips are dead plus took 10 minutes to be
Robert Salisbury
The drive through was shut had to walk in the doorThe system was down ,fast breakfast no
Jasmine Green
We arrived at the Drive Thru at 6.30pm on a clear but chilly Friday evening. To put it into perspective, my Aunty's shins were absolutely freezing even with a blanket over her legs.Upon reaching the order station, our server asked if we would be using the App to place our order. The car was overcome with panic, as we were completely unaware that that was the protocol. Our fears were immediately calmed by a warm chuckle from our server who reassured us that ordering from the App was not a mandatory part of our visit.Despite the Northern bite in the air, we threw caution to the wind and ordered 3 McFlurries and 3 ice cold drinks with our meals.We were met with the beaming smile of our order-taker at the payment window, who graciously accepted our card payment. His personable nature made this experience all the more enjoyable.A slight error of spatial judgement occurred when we continued on to the collection window, which can only be put down to the cold shins of my aunty combined with the open window. How refreshing it was that the friendly lass at the window was patient, and reserved no judgement whilst we reversed back and pulled up for a second attempt. This ensured for a comfortable food exchange for all parties concerned.Our order was well packaged, and felt secure within the paper bags. All items were present, along with the generous supply of condiments that we had requested.Parking was an absolute breeze, as there were ample bays available. As we feasted on our hearty meals, we were seduced by the flavours and quality of this particular McDonalds. We thought "It doesn't get better than this!"Well, it did.In my peripheral vision, I noticed a trio of happy ducks, waddling their way through the carpark...Which pretty much topped off our ultimate dining experience. We've now decided to make this a family tradition, to travel up to the Castle Bridge Road Mcdonalds Nottingham from Sussex every Easter, in an attempt to recreate the magic of this flawless evening.
emily parkin
If I could put Zero stars I would. I always go to this McDonalds and I’ve never had an issue previously - However this time I ordered through the app and had it delivered. The food that did arrive was burnt and cold and the breakfast wrap wasn’t in the delivery. I called the restaurant and was told there are no wraps on the menu and to sort a refund I’d have to talk to Uber Eats (which is IMPOSSIBLE) and that there is nothing they can do to sort it or to help. I wanted to either get my food or a refund so I had to leave work to go the McDonald’s I ordered from, only to find the wraps are available and I had been lied to. I expressed my disappointment with who I assume is the manager and was practically brushed off, spoken over and not listened to. I’m really not happy with the service I received.
ruth soden
Clean fast and efficient
Wayne Moon
Loving it!Parking: About 20 spaces.
Flux Gaming
the food was on the counter for 5 minutes in front of us going cold and was 15 minutes before we receivers our order by then it was stone cold and we had to shed it back
Thomas Huntington
Burger hard and over cooked
Infinite Galaxy
Awful I could hear whilst eating my food is an Eastern European female manager shouting and screaming at the other workers.
Gulman Khan
I Love ThatVegetarian options: Has MenuParking: Has 36 Lots Of ParkingKid-friendliness: Has Play Area Out SideWheelchair accessibility: Has Toilets
Poor service and cold food make this a sub standard McDonald's.
Adrian Holmes
Actually, quite a nice McDonald's.Staff were friendly but seemed to be to involved in takeaways (Deliveroo etc)rather than counter service. We had no choice but to use the touch screens. I do prefer counter service. Maybe I'm just old fashioned.The place was clean and well set out.One of the nicer ones I've been to recently.
Jason
Dirty tables as usual all younge staff that don't give a
amanda poole
Really slow service, not the 1st time either. Manager has long blonde hair which is not tied up, she sat in a corner with other members of staff doing very little. Customer complained about the milkshakes and she just sat back down after he left, not a care in the world.
Burger and chips are dead plus took 10 minutes to be
The drive through was shut had to walk in the doorThe system was down ,fast breakfast no
We arrived at the Drive Thru at 6.30pm on a clear but chilly Friday evening. To put it into perspective, my Aunty's shins were absolutely freezing even with a blanket over her legs.Upon reaching the order station, our server asked if we would be using the App to place our order. The car was overcome with panic, as we were completely unaware that that was the protocol. Our fears were immediately calmed by a warm chuckle from our server who reassured us that ordering from the App was not a mandatory part of our visit.Despite the Northern bite in the air, we threw caution to the wind and ordered 3 McFlurries and 3 ice cold drinks with our meals.We were met with the beaming smile of our order-taker at the payment window, who graciously accepted our card payment. His personable nature made this experience all the more enjoyable.A slight error of spatial judgement occurred when we continued on to the collection window, which can only be put down to the cold shins of my aunty combined with the open window. How refreshing it was that the friendly lass at the window was patient, and reserved no judgement whilst we reversed back and pulled up for a second attempt. This ensured for a comfortable food exchange for all parties concerned.Our order was well packaged, and felt secure within the paper bags. All items were present, along with the generous supply of condiments that we had requested.Parking was an absolute breeze, as there were ample bays available. As we feasted on our hearty meals, we were seduced by the flavours and quality of this particular McDonalds. We thought "It doesn't get better than this!"Well, it did.In my peripheral vision, I noticed a trio of happy ducks, waddling their way through the carpark...Which pretty much topped off our ultimate dining experience. We've now decided to make this a family tradition, to travel up to the Castle Bridge Road Mcdonalds Nottingham from Sussex every Easter, in an attempt to recreate the magic of this flawless evening.
If I could put Zero stars I would. I always go to this McDonalds and I’ve never had an issue previously - However this time I ordered through the app and had it delivered. The food that did arrive was burnt and cold and the breakfast wrap wasn’t in the delivery. I called the restaurant and was told there are no wraps on the menu and to sort a refund I’d have to talk to Uber Eats (which is IMPOSSIBLE) and that there is nothing they can do to sort it or to help. I wanted to either get my food or a refund so I had to leave work to go the McDonald’s I ordered from, only to find the wraps are available and I had been lied to. I expressed my disappointment with who I assume is the manager and was practically brushed off, spoken over and not listened to. I’m really not happy with the service I received.
Clean fast and efficient
Loving it!Parking: About 20 spaces.
the food was on the counter for 5 minutes in front of us going cold and was 15 minutes before we receivers our order by then it was stone cold and we had to shed it back
Burger hard and over cooked
Awful I could hear whilst eating my food is an Eastern European female manager shouting and screaming at the other workers.
I Love ThatVegetarian options: Has MenuParking: Has 36 Lots Of ParkingKid-friendliness: Has Play Area Out SideWheelchair accessibility: Has Toilets
Restaurantji Recommends
Poor service and cold food make this a sub standard McDonald's.
Actually, quite a nice McDonald's.Staff were friendly but seemed to be to involved in takeaways (Deliveroo etc)rather than counter service. We had no choice but to use the touch screens. I do prefer counter service. Maybe I'm just old fashioned.The place was clean and well set out.One of the nicer ones I've been to recently.
Dirty tables as usual all younge staff that don't give a
Really slow service, not the 1st time either. Manager has long blonde hair which is not tied up, she sat in a corner with other members of staff doing very little. Customer complained about the milkshakes and she just sat back down after he left, not a care in the world.
Drive though always get a