Avoid at all costs - the staff at this station has no ethics and no compassion. You can simply get told off by listening to music or streaming presentation over your phone even if the phone is in your pocket and no live calls. You will have to switch it off. I was listening to a teams’ presentation and I got told off! Unbelievable! While filling up I didn’t even have the phone in my hand, it was left inside my car.
Sam G
Always a great service here. Convenient Amazon lockers. Air pump. Attended car wash next adjacent.
Muhammad Avais
Good service
Vera
Sadly, the early morning coffee from the coffee machine at the Shell station turned into a negative experience: while I was trying to figure out the machine which eventually made me a huge flat white and which was constantly beeping like in a hospital monitor, the man behind me was getting impatient, and the man at the till made comments about me being slow, I excused myself with the fact that it’s a machine not a café, and he replied that « the machine’s fine » implying that « I wasn’t ». Perhaps you need to put a sign on the door and on the coffee machine: « Only for fast operating brains and manlike workers ».
Waheed Shah Nawaz
Rubbish, Untidy, Pumps are slow, 1 star ? is too much give it 0 if I could!
Waheed NZ
It's okays, some of the pumps are very slow and feel they don't dispense correct amount of diesel. Other then that the shop is decent, staff are welcoming ? ?
Kamila Malitka
We have been using this petrol stations for years but after last incident we won’t use it again …YOU HAVE TO READ THIS …My partner filled up his car went to pay with his phone and the cashier said that he’s all cards don’t work … so my partner offered to pay in cash.Cashier has refused the cash and told him to go to home and get his physical cards … so we went home - wasted more then 30min to drive home and back to this station… NOW THE BEST BIT …Guess what happened when my partner wanted to pay with his physical card…. ?!The card terminals haven’t been working - YES they have been down … and your system was down … and now the best bit …Cashier accepted CASH !!!!This is an outrageous joke - waste of time and total absurd. So why couldn’t we do it in the first place ?! Drive around waste our time and fuel just for you to say we can pay eventually with cash when we had cash on us all the time …It’s an absolute disgrace - what sort of service is this ?!On top of that … Shell cashier was unpleasant and rude … he said to my husband that he’s wasting his time !!!!How can he waste his time when he works there and takes payments and we have to drive around like idiots because he can’t take the payment or doesn’t know how to do it … please explain to me what is this all about ?! This is the worst experience of filling up a vehicle I had in my life.Never in our lives something like that happened to us … and the way this situation was dealt was shocking … plus unprofessional behaviour of the cashier and sarcastic comments are an absolute disgrace to SHELL !!! Embarrassing and wrong on all levels !!! Won’t use this petrol station again !
Albert Mrozkiewicz
Awful service !!!Terrible customer serviceUnpleasant rude and without any knowledge !Avoid and don’t use …My worst experience at any petrol station in UK was at this station … reported to Shell already looking forward to see what they have to say after they investigation … absolute joke !!!Won’t use again !!!Please stay away ???
Nataniel Korecki
You can get snacks for the ride, use the toilet and re-fill your car
Lisa Hulland
Ripped us off this morning, phoned for a manager at 6.15am he told me he would investigate his night staff. Then turned on me and told me to go through the police. Will be reporting as fraud with out bank
Been using this service station for the past 25yrs but on my recent visit to the station the member of staff operating on the late night shifts had no clue on how to switch the pump on from inside for customers to fuel up leaving me baffled on this individualIf the staff member didn't know how to operate it simple thing is to get proper training and be up for the jobThe stations are quick to put fuel prices up and probably dodge the tax system and gain mega profits but simple thing is get your staff fully trained and know how to speak English and not swear to customersI for one definitely won't be going there againAvoid them as staff on lates are rude
Ram V
Even if the app shows the offer, staff not ready to issue those and tell something that this is not valid or no stock
Benjamin Adams
Shell is destroying our world don’t shop here
hamed fadakar
I been in this shell on 5 May 2022 at 16:15 the cashier guy was very rude and aggressiveHe is look like unhappy about his job and what he doing and talking very aggressive which is not acceptableI recommend to not go this shell
J K
Staff members don’t talk to you they come across very rude and don’t make eye contact I would like to see an improvement or I’ll filing a higher complaint customer service should be served with a smile and friendly attitude they do not bother with customers I’ve seen it in person
Avoid at all costs - the staff at this station has no ethics and no compassion. You can simply get told off by listening to music or streaming presentation over your phone even if the phone is in your pocket and no live calls. You will have to switch it off. I was listening to a teams’ presentation and I got told off! Unbelievable! While filling up I didn’t even have the phone in my hand, it was left inside my car.
Always a great service here. Convenient Amazon lockers. Air pump. Attended car wash next adjacent.
Good service
Sadly, the early morning coffee from the coffee machine at the Shell station turned into a negative experience: while I was trying to figure out the machine which eventually made me a huge flat white and which was constantly beeping like in a hospital monitor, the man behind me was getting impatient, and the man at the till made comments about me being slow, I excused myself with the fact that it’s a machine not a café, and he replied that « the machine’s fine » implying that « I wasn’t ». Perhaps you need to put a sign on the door and on the coffee machine: « Only for fast operating brains and manlike workers ».
Rubbish, Untidy, Pumps are slow, 1 star ? is too much give it 0 if I could!
It's okays, some of the pumps are very slow and feel they don't dispense correct amount of diesel. Other then that the shop is decent, staff are welcoming ? ?
We have been using this petrol stations for years but after last incident we won’t use it again …YOU HAVE TO READ THIS …My partner filled up his car went to pay with his phone and the cashier said that he’s all cards don’t work … so my partner offered to pay in cash.Cashier has refused the cash and told him to go to home and get his physical cards … so we went home - wasted more then 30min to drive home and back to this station… NOW THE BEST BIT …Guess what happened when my partner wanted to pay with his physical card…. ?!The card terminals haven’t been working - YES they have been down … and your system was down … and now the best bit …Cashier accepted CASH !!!!This is an outrageous joke - waste of time and total absurd. So why couldn’t we do it in the first place ?! Drive around waste our time and fuel just for you to say we can pay eventually with cash when we had cash on us all the time …It’s an absolute disgrace - what sort of service is this ?!On top of that … Shell cashier was unpleasant and rude … he said to my husband that he’s wasting his time !!!!How can he waste his time when he works there and takes payments and we have to drive around like idiots because he can’t take the payment or doesn’t know how to do it … please explain to me what is this all about ?! This is the worst experience of filling up a vehicle I had in my life.Never in our lives something like that happened to us … and the way this situation was dealt was shocking … plus unprofessional behaviour of the cashier and sarcastic comments are an absolute disgrace to SHELL !!! Embarrassing and wrong on all levels !!! Won’t use this petrol station again !
Awful service !!!Terrible customer serviceUnpleasant rude and without any knowledge !Avoid and don’t use …My worst experience at any petrol station in UK was at this station … reported to Shell already looking forward to see what they have to say after they investigation … absolute joke !!!Won’t use again !!!Please stay away ???
You can get snacks for the ride, use the toilet and re-fill your car
Ripped us off this morning, phoned for a manager at 6.15am he told me he would investigate his night staff. Then turned on me and told me to go through the police. Will be reporting as fraud with out bank
Restaurantji Recommends
Been using this service station for the past 25yrs but on my recent visit to the station the member of staff operating on the late night shifts had no clue on how to switch the pump on from inside for customers to fuel up leaving me baffled on this individualIf the staff member didn't know how to operate it simple thing is to get proper training and be up for the jobThe stations are quick to put fuel prices up and probably dodge the tax system and gain mega profits but simple thing is get your staff fully trained and know how to speak English and not swear to customersI for one definitely won't be going there againAvoid them as staff on lates are rude
Even if the app shows the offer, staff not ready to issue those and tell something that this is not valid or no stock
Shell is destroying our world don’t shop here
I been in this shell on 5 May 2022 at 16:15 the cashier guy was very rude and aggressiveHe is look like unhappy about his job and what he doing and talking very aggressive which is not acceptableI recommend to not go this shell
Staff members don’t talk to you they come across very rude and don’t make eye contact I would like to see an improvement or I’ll filing a higher complaint customer service should be served with a smile and friendly attitude they do not bother with customers I’ve seen it in person