The staff are by far the main issue with this subway. Most of them don't know how to smile and are too busy chatting between themselves. One young girl when i asked a simple question even gave me attitude. They put the sandwiches together very haphazardly as numerous times when I have opened it up its fallen to bits in my hands, would definitely avoid this particular subway.
Olivia Downing
Went to this subway as heading home from a day out. Entered the shop and was given the dirtiest looks ever from people in the shop? but we move on from that! Staff were nice to us, but food in general was bad. Had 2 foot longs one chicken tikka and one BMT was asked if we wanted them toasted. When it come to actually eating the food it was cold the bread was not toasted enough at all. Veg was all mixed in with the onions! And even plastic was found in my meal. This is probably one of the worst subways I’ve had.
Bev
Great
trisha donohue
Went into subway on my lunch break and waited in the queue. I got completely blanked and two other older people got served before me. They were obviously regular to the store.Had to eat in a rush to get back to work.
M J Shepherd
Ordered off of Uber Eats, didn't get 1 of the 2 subs we order and the one we did get was inedible; The meatballs were hard and cold, there was no cheese on the sub or salad and sauce, the drinks we asked for never got delivered and while I am impressed by your ability to put cookies in a bag correctly and give me the right crisps I don't think that is worthy of a £30+ order. And the wait time is unforgivable. Who ever made my order needs firing.
Nathan Omar
My experience at Subway Long Eaton was nothing short of exceptional. From the moment I walked in, I was warmly welcomed by two girls, Jam and Lucy.The food at Subway Long Eaton was absolutely delicious, and the quality of the ingredients was top-notch. The bread was fresh and perfectly toasted and the salad was crisp and flavourful. The store was also spotlessly clean with no rubbish on the floor or on the tables that I could see.The service at Subway Long Eaton was simply outstanding. Jam and Lucy went above and beyond to ensure that my sandwich was prepared exactly to my liking, and they did so with a smile on their faces. They were incredibly efficient, yet attentive to every detail, which made my experience all the more enjoyable. I have traveled all around Europe and the US and been into hundreds of Subway stores overseas but I have to say that Jam and Lucy made this my best and most pleasant visit out of all of them. They are a credit to Subway as a brand!
Oliver Dykes
Awful service, staff don’t care. Didn’t even make the order, 20 mins late, shocking preparation. Never again
ellie waters
Come in on 4th April 2023, and there was two girls working, I think one was named Elizabeth and the other I didn’t catch their tag, both with the worst attitude, the one serving stood there and just stared didn’t ask if I wanted salad or sauce, and was very rude! Absolutely disgusting, from starting my order she was rude! Shocking behaviour towards customers. Didn’t put hardly any salad on and they still had the bains in from breakfast, sure going to loose customers if all staff have the same attitudeVegetarian options: Have vegetarians things
scott baccellini
Subway gone downhill, staff looked fed up and customer service rubbish, staff looked unhygienic. Would never use them again. Food poor not even toasted correctly.
D2748ETscottb
Hygiene level poor, staff miserable, food well i have eaten at subway for years and this branch is the pits. Dirty and well the sub was CRAP. my advice forget it dont visit here. No gloves touching there hair and then your food. Looking at there job reviews i can see why not staffs fault looks like its the managements fault. Waste of £8. If i could give it no stars i would just look at other reviews on google.
Ordered a vegan plant patty and it came cross contaminated with chicken which was only discovered once started eating. Terrible service and serious allergy issues.
poppy goodwin
I had a sandwich yesterday and today I have a headache and my hole body hurts, it might be food posioning. last time I had a hair in my food and yesterday a woman came in and complained about the same thing. The people who work here are nice but there needs to be more health and safety checks or something so things like this don't happen again.
Vasil Enchev
They don't use gloves when handling food and had yo remind her to put gloves on after shoving her fingers in my bread. The bread was burnt and the sandwich was mangled. Never again......
Lynda B
I ordered 2 footlong subs today my partner asked for a turkey sub no salad no sauce and I ordered a Italian b.m.t cheese and toast all salad and sauce instead they put all my salad and sauce on my partners plain turkey sub and I didn't have anything on mine I've gone to ring them 5 times it rings but not answer we are never ordering from there again
Bex Nash
Just eat items unavailable, uber eats misses off items like salad and sauce, deliveroo doesn't deliver to my area, was told by staff to order on subway app, its collection only .. won't be having subway then
The staff are by far the main issue with this subway. Most of them don't know how to smile and are too busy chatting between themselves. One young girl when i asked a simple question even gave me attitude. They put the sandwiches together very haphazardly as numerous times when I have opened it up its fallen to bits in my hands, would definitely avoid this particular subway.
Went to this subway as heading home from a day out. Entered the shop and was given the dirtiest looks ever from people in the shop? but we move on from that! Staff were nice to us, but food in general was bad. Had 2 foot longs one chicken tikka and one BMT was asked if we wanted them toasted. When it come to actually eating the food it was cold the bread was not toasted enough at all. Veg was all mixed in with the onions! And even plastic was found in my meal. This is probably one of the worst subways I’ve had.
Great
Went into subway on my lunch break and waited in the queue. I got completely blanked and two other older people got served before me. They were obviously regular to the store.Had to eat in a rush to get back to work.
Ordered off of Uber Eats, didn't get 1 of the 2 subs we order and the one we did get was inedible; The meatballs were hard and cold, there was no cheese on the sub or salad and sauce, the drinks we asked for never got delivered and while I am impressed by your ability to put cookies in a bag correctly and give me the right crisps I don't think that is worthy of a £30+ order. And the wait time is unforgivable. Who ever made my order needs firing.
My experience at Subway Long Eaton was nothing short of exceptional. From the moment I walked in, I was warmly welcomed by two girls, Jam and Lucy.The food at Subway Long Eaton was absolutely delicious, and the quality of the ingredients was top-notch. The bread was fresh and perfectly toasted and the salad was crisp and flavourful. The store was also spotlessly clean with no rubbish on the floor or on the tables that I could see.The service at Subway Long Eaton was simply outstanding. Jam and Lucy went above and beyond to ensure that my sandwich was prepared exactly to my liking, and they did so with a smile on their faces. They were incredibly efficient, yet attentive to every detail, which made my experience all the more enjoyable. I have traveled all around Europe and the US and been into hundreds of Subway stores overseas but I have to say that Jam and Lucy made this my best and most pleasant visit out of all of them. They are a credit to Subway as a brand!
Awful service, staff don’t care. Didn’t even make the order, 20 mins late, shocking preparation. Never again
Come in on 4th April 2023, and there was two girls working, I think one was named Elizabeth and the other I didn’t catch their tag, both with the worst attitude, the one serving stood there and just stared didn’t ask if I wanted salad or sauce, and was very rude! Absolutely disgusting, from starting my order she was rude! Shocking behaviour towards customers. Didn’t put hardly any salad on and they still had the bains in from breakfast, sure going to loose customers if all staff have the same attitudeVegetarian options: Have vegetarians things
Subway gone downhill, staff looked fed up and customer service rubbish, staff looked unhygienic. Would never use them again. Food poor not even toasted correctly.
Hygiene level poor, staff miserable, food well i have eaten at subway for years and this branch is the pits. Dirty and well the sub was CRAP. my advice forget it dont visit here. No gloves touching there hair and then your food. Looking at there job reviews i can see why not staffs fault looks like its the managements fault. Waste of £8. If i could give it no stars i would just look at other reviews on google.
Restaurantji Recommends
Ordered a vegan plant patty and it came cross contaminated with chicken which was only discovered once started eating. Terrible service and serious allergy issues.
I had a sandwich yesterday and today I have a headache and my hole body hurts, it might be food posioning. last time I had a hair in my food and yesterday a woman came in and complained about the same thing. The people who work here are nice but there needs to be more health and safety checks or something so things like this don't happen again.
They don't use gloves when handling food and had yo remind her to put gloves on after shoving her fingers in my bread. The bread was burnt and the sandwich was mangled. Never again......
I ordered 2 footlong subs today my partner asked for a turkey sub no salad no sauce and I ordered a Italian b.m.t cheese and toast all salad and sauce instead they put all my salad and sauce on my partners plain turkey sub and I didn't have anything on mine I've gone to ring them 5 times it rings but not answer we are never ordering from there again
Just eat items unavailable, uber eats misses off items like salad and sauce, deliveroo doesn't deliver to my area, was told by staff to order on subway app, its collection only .. won't be having subway then