Asked for salad to be separate to the sub, not extra just separate. The staff member refused. Quite mean I thought.
Vicky M
Tuesday 19th of September went to get food and it was 8:20pm and the door was locked and 2 staff members counting the money but it says they close at 9pm. Thats 40minutes before close time. Change your times if you will close at 8pm. Or train your staff to stay open till 9pm. The subway in Abingdon serves till closing time even if you walk 10-15min before close time yes they may clean but they will serve you. The one in Wantage need the manager to pick on his lazy staff members. I am regular there as I live in Wantage never happened to me before the manager does his job but the new members that were hired do whatever they want. I will just use Abingdon one as is managed better!
Porsche Barrett
The guy serving me today was very rude. I ordered the correct sandwich and he made me a completely different one, when I said I didn’t want it he got stroppy and was saying impolite things under his breath. Management you should train your staff better, I’m disappointed in the service I received today and it’s put me off coming to subway. Other customers were in the store during this interaction and it was embarrassing. I get that staff have bad days but his attitude wasn’t the best, it’s not my fault he didn’t make my order correct!
Angela Claridge
The people serving very polite and informative, even sampling a different sauce other than mayo. Definitely go there again
Joe J
Lovely husband and wife team. Friendly service, dependable food.
margaret paterson
Good hot breakfast sub and coffee good value for 3.99
ripal patel
Very poor service, rude staff, dont know how to deal with customer, waste of time,I have asked something and got angry on me and also i said not to put lettuce see put that, dont know how to cut the bread as well,There is only one staff with very poor training…Moreover they will refuse your coupon code saying that we wont accept here, our owner is not accepting any kind of coupons or voucher codes..
Wiktoria Kalbarczyk
always enjoy coming here with my friends, food is amazing and always fresh, staff are very friendly and the new manager is so so kind and remembers our orders off by heart :) the best subway by far!
Martin Szklarski
Very nice and polite service. Tasty fresh food. Place very clean.Vegetarian options: Vegetarian options availableKid-friendliness: As its all customized the meal can be made to suit most kids. They have good selection of cookies and soft drink too
Ali Chaudhary
Enjoy grabbing a tuna sandwich on the goDietary restrictions: Hope they could do halal franchise
"Contact-free" delivery??? Bol****s! They've never been available for delivery on any platform. Sort it out.
Noel Julian
Horrible customer service. Staff were very inefficient. They serve one customer at one time, so from the start to the end, even while waiting for the bread to be toasted. I have been to many subways and this by far was the worst. They didn't know how to use my sub points to redeem my sandwich. I waiting 30 mins in queue (of 5 people) before it was my turn.
Emma Wylde
Opening times seem to be wrong - here at 9:10am and the place is locked up and closed, despite Google and their website claiming they're open at 8am.
Karen N
Really lovely staff, always willing to go above and beyond for the customers. Food always fresh and tasty and value for money.
James McNish
After 3 months of patiently waiting - it is impossible to 1: claim or receive any points for your SUBS and 2: grab a receipt - the service is OK but if you collect rewards or need a receipt for business expenses - AVOID this branch at all costs. The franchisee just cant be bothered to address the issues and instead leaves their staff to deal with customer complaints!
Asked for salad to be separate to the sub, not extra just separate. The staff member refused. Quite mean I thought.
Tuesday 19th of September went to get food and it was 8:20pm and the door was locked and 2 staff members counting the money but it says they close at 9pm. Thats 40minutes before close time. Change your times if you will close at 8pm. Or train your staff to stay open till 9pm. The subway in Abingdon serves till closing time even if you walk 10-15min before close time yes they may clean but they will serve you. The one in Wantage need the manager to pick on his lazy staff members. I am regular there as I live in Wantage never happened to me before the manager does his job but the new members that were hired do whatever they want. I will just use Abingdon one as is managed better!
The guy serving me today was very rude. I ordered the correct sandwich and he made me a completely different one, when I said I didn’t want it he got stroppy and was saying impolite things under his breath. Management you should train your staff better, I’m disappointed in the service I received today and it’s put me off coming to subway. Other customers were in the store during this interaction and it was embarrassing. I get that staff have bad days but his attitude wasn’t the best, it’s not my fault he didn’t make my order correct!
The people serving very polite and informative, even sampling a different sauce other than mayo. Definitely go there again
Lovely husband and wife team. Friendly service, dependable food.
Good hot breakfast sub and coffee good value for 3.99
Very poor service, rude staff, dont know how to deal with customer, waste of time,I have asked something and got angry on me and also i said not to put lettuce see put that, dont know how to cut the bread as well,There is only one staff with very poor training…Moreover they will refuse your coupon code saying that we wont accept here, our owner is not accepting any kind of coupons or voucher codes..
always enjoy coming here with my friends, food is amazing and always fresh, staff are very friendly and the new manager is so so kind and remembers our orders off by heart :) the best subway by far!
Very nice and polite service. Tasty fresh food. Place very clean.Vegetarian options: Vegetarian options availableKid-friendliness: As its all customized the meal can be made to suit most kids. They have good selection of cookies and soft drink too
Enjoy grabbing a tuna sandwich on the goDietary restrictions: Hope they could do halal franchise
Restaurantji Recommends
"Contact-free" delivery??? Bol****s! They've never been available for delivery on any platform. Sort it out.
Horrible customer service. Staff were very inefficient. They serve one customer at one time, so from the start to the end, even while waiting for the bread to be toasted. I have been to many subways and this by far was the worst. They didn't know how to use my sub points to redeem my sandwich. I waiting 30 mins in queue (of 5 people) before it was my turn.
Opening times seem to be wrong - here at 9:10am and the place is locked up and closed, despite Google and their website claiming they're open at 8am.
Really lovely staff, always willing to go above and beyond for the customers. Food always fresh and tasty and value for money.
After 3 months of patiently waiting - it is impossible to 1: claim or receive any points for your SUBS and 2: grab a receipt - the service is OK but if you collect rewards or need a receipt for business expenses - AVOID this branch at all costs. The franchisee just cant be bothered to address the issues and instead leaves their staff to deal with customer complaints!