They mucked up our order and my plain burger came with everything on it. We live 20 mins away so I wasn't going to drive back. Not the first time this has happened...you think I would have learnt my lesson by now.
Norman John Masson
The food was hot, a little slow in receiving food, and it tends to serve drive through first, even when you've been inside for a while. I noticed this on 3 occasions now.
Teresa McHardy
Cold food milkshakes where nice ended up with extra one but was vanilla flavour,
Katie
I live locally. I nip in, treat the kids, treat myself, maybe twice a month and they've not gotten my order right in 9 months. I know this as I've kept tally.Today has tipped me over the edge.It's a Tuesday evening, no big tastys, no coffee frappe, no Frank's hot burgers, no milkshakes. We all amended our orders. Come home to find the fries totally absent from the order. I haven't got the effort in me to go back.From now on I'll be to Wellington Road.I've never met such a chronically incompetent place! It's has to be the management and training these children are given, no way I can keep having wrong orders if their training isn't flawed to begin with.Is this your franchise? You need to sack the management and start again with basic customer service and order checking as a start...
Driver Jon
Good but would be nice if they could provide a knife and fork with a salad!
Aleksandr Nikolaevich
The service is great but food industry isn't great at
Elaine 84
Too many kids. No schools in Portlethen?
Jack
The burger was nothing like I ordered and the Fanta was only Fizzy water.?
Tomasz Olszowy
Wrong order was given. Burgers cold and place dirty.
Typical McDs.Wheelchair accessibility: Slight hill from parking area.
Graeme Fullerton
Late at night so dead but staff
Ryan Beattie
Just a normal
Adrian Roberts
Constantly shut or don't have certain items. Avoid.
Donald McIntyre
Nice and easy for a quick bite to eat.We normally use the app to order and then pick up at the click and collect or you can use the drive-through.The store is normally quite clean and tidy. Staff are quite polite and helpful but is normally really busy on the lunch hour as you would expect.Would recommend visiting if you’re wanting something easy to eat.
They mucked up our order and my plain burger came with everything on it. We live 20 mins away so I wasn't going to drive back. Not the first time this has happened...you think I would have learnt my lesson by now.
The food was hot, a little slow in receiving food, and it tends to serve drive through first, even when you've been inside for a while. I noticed this on 3 occasions now.
Cold food milkshakes where nice ended up with extra one but was vanilla flavour,
I live locally. I nip in, treat the kids, treat myself, maybe twice a month and they've not gotten my order right in 9 months. I know this as I've kept tally.Today has tipped me over the edge.It's a Tuesday evening, no big tastys, no coffee frappe, no Frank's hot burgers, no milkshakes. We all amended our orders. Come home to find the fries totally absent from the order. I haven't got the effort in me to go back.From now on I'll be to Wellington Road.I've never met such a chronically incompetent place! It's has to be the management and training these children are given, no way I can keep having wrong orders if their training isn't flawed to begin with.Is this your franchise? You need to sack the management and start again with basic customer service and order checking as a start...
Good but would be nice if they could provide a knife and fork with a salad!
The service is great but food industry isn't great at
Too many kids. No schools in Portlethen?
The burger was nothing like I ordered and the Fanta was only Fizzy water.?
Wrong order was given. Burgers cold and place dirty.
long wait very
Restaurantji Recommends
Typical McDs.Wheelchair accessibility: Slight hill from parking area.
Late at night so dead but staff
Just a normal
Constantly shut or don't have certain items. Avoid.
Nice and easy for a quick bite to eat.We normally use the app to order and then pick up at the click and collect or you can use the drive-through.The store is normally quite clean and tidy. Staff are quite polite and helpful but is normally really busy on the lunch hour as you would expect.Would recommend visiting if you’re wanting something easy to eat.