Went on Sunday evening, we had not been for a few years, very pleasantly surprised food was hot fresh and tasty, place was clean and staff very nice, will be
Ian Sommers
This is more about the quality of the chicken in the buckets than anything else. You used to get juicy leg n thigh pieces...now it's so poor...all the time now it's really boney pieces large wings n very dry pieces of chicken.. No longer a take away destination.. you'll be lucky if you get 1 drumstickThe team are hardworking and very polite at Ayr....
Corand007
I used the drive-thru. I was served quickly by a friendly member of staff. Food was cooked perfectly and was hot. The only negative was value for money. The price of some of the meals has almost doubled in the past few years. It cost £11 for a meal for one person.
Capo 88
Pathetic excuse of a zinger and the girl who served me was very
A B.Martin
This is the best KFC that i’ve ever been to! The food was HOT in temperature which is a rarity for fast food joints. The staff were super friendly and the food came so quick. Thank you so much to Zain and Aaron for their amazing service.
Joe Bhoy
Picked a late night snack from your Ayr Heatfield retail park store. After taking the food out of the bag we realised it was cold, no major complaint as we knew the store was shutting soon. Started eating into my mini fillet burger, to realise that there was something like a hair, a long and thick hair, in the middle of my food. When i pulled it out the hair like thing was embedded into the burger. All i wanted after this experience was a refund for the £1.99 mini fillet burger, however when i went into the shop this was far from what i received. The server at the till not at fault here, she took my burger and showed the manager. After a minute or so, the manager comes over and basically calls me a liar, told me it couldn’t be any of his staffs hair THEN says maybe it is a THREAD! He tells me i’m not getting a refund but i can get a replacement burger. Asked him if he’s joking, said he’s not. Told him to keep the £2, but i won’t be back. The manager knew he was in the wrong because he didnt even have a reply. Even if it was a thread and not a hair does that really matter ? Don’t call your customers liars KFC, really not a good look.
Corrie D Marketing
Drive through last night, we requested coleslaw and beans as extra sides, however they never gave us forks or spoons to eat them with nor did they give us napkins. Sick of KFC drive throughs not giving whats required. Its simply not good enough! How hard is it for employees in fast food joints when your purchasing food at a drive through to ensure you have cutlery and napkins!!!
Emilia Davie
Amazingly enthusiastic service from a young brunette on the drive thru on the 16th September 2023 at 6:20pm! So friendly and bubbly and would love for her to be praised for going above and beyond!
Bogdan Băluţă
Very clean place, food was served quick, staff very friendly making me feel welcomed.Tables wiped and clean, something that I don't usualy see in KFC restaurants.Overall, a pleasant experience.
Vhari Donald
I found the assistant manger very rude and abrasive. She has zero personal skills.Parking: Was good parking
Not happy as was overcharged by £5 bur didn't know until checked bank statement.
John Kennedy
Worst KFC on planet its as if nobody cares and food is poor
Colin Currie
Use your app for points and add your blue light card if you have one.
Hwang Yang Saw
I always find it tricky to get promotional deals in KFC but everything went smooth here. I manage to get a bucket of chicken wings for £6 (promotion) + other member's rewards. The restaurant is clean (for my expectation for fast food restaurant), food is good - crunchy wings, and free charging points on site.
Went on Sunday evening, we had not been for a few years, very pleasantly surprised food was hot fresh and tasty, place was clean and staff very nice, will be
This is more about the quality of the chicken in the buckets than anything else. You used to get juicy leg n thigh pieces...now it's so poor...all the time now it's really boney pieces large wings n very dry pieces of chicken.. No longer a take away destination.. you'll be lucky if you get 1 drumstickThe team are hardworking and very polite at Ayr....
I used the drive-thru. I was served quickly by a friendly member of staff. Food was cooked perfectly and was hot. The only negative was value for money. The price of some of the meals has almost doubled in the past few years. It cost £11 for a meal for one person.
Pathetic excuse of a zinger and the girl who served me was very
This is the best KFC that i’ve ever been to! The food was HOT in temperature which is a rarity for fast food joints. The staff were super friendly and the food came so quick. Thank you so much to Zain and Aaron for their amazing service.
Picked a late night snack from your Ayr Heatfield retail park store. After taking the food out of the bag we realised it was cold, no major complaint as we knew the store was shutting soon. Started eating into my mini fillet burger, to realise that there was something like a hair, a long and thick hair, in the middle of my food. When i pulled it out the hair like thing was embedded into the burger. All i wanted after this experience was a refund for the £1.99 mini fillet burger, however when i went into the shop this was far from what i received. The server at the till not at fault here, she took my burger and showed the manager. After a minute or so, the manager comes over and basically calls me a liar, told me it couldn’t be any of his staffs hair THEN says maybe it is a THREAD! He tells me i’m not getting a refund but i can get a replacement burger. Asked him if he’s joking, said he’s not. Told him to keep the £2, but i won’t be back. The manager knew he was in the wrong because he didnt even have a reply. Even if it was a thread and not a hair does that really matter ? Don’t call your customers liars KFC, really not a good look.
Drive through last night, we requested coleslaw and beans as extra sides, however they never gave us forks or spoons to eat them with nor did they give us napkins. Sick of KFC drive throughs not giving whats required. Its simply not good enough! How hard is it for employees in fast food joints when your purchasing food at a drive through to ensure you have cutlery and napkins!!!
Amazingly enthusiastic service from a young brunette on the drive thru on the 16th September 2023 at 6:20pm! So friendly and bubbly and would love for her to be praised for going above and beyond!
Very clean place, food was served quick, staff very friendly making me feel welcomed.Tables wiped and clean, something that I don't usualy see in KFC restaurants.Overall, a pleasant experience.
I found the assistant manger very rude and abrasive. She has zero personal skills.Parking: Was good parking
Restaurantji Recommends
Food was fresh and hot.Staff were very friendly.
Not happy as was overcharged by £5 bur didn't know until checked bank statement.
Worst KFC on planet its as if nobody cares and food is poor
Use your app for points and add your blue light card if you have one.
I always find it tricky to get promotional deals in KFC but everything went smooth here. I manage to get a bucket of chicken wings for £6 (promotion) + other member's rewards. The restaurant is clean (for my expectation for fast food restaurant), food is good - crunchy wings, and free charging points on site.