Had Halloumi fries and club sandwiches ? a wee note to say about the service the waitars are young bless them, they are trying their best but they are a bit confused one of the boys looks at us but didn't
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Had Halloumi fries and club sandwiches ? a wee note to say about the service the waitars are young bless them, they are trying their best but they are a bit confused one of the boys looks at us but didn't respond
Marina Green
Was staying at one of the lodges for my hen and decided since it was Friday night we would come out for dinner and drinks! What a terrible idea...We had pre booked so they knew we were a hen party celebrating however the service and treatment we got was horrid and we weren’t expecting special..The manager of the restuarant who was working Friday 30th was the one to serve us and with an attitude like that I have no idea why she is in a customer facing role. She was cold, unkind, judgy and actually audibly sighed when I decided to change my decision on what I was going to order a second after I’d said it.Not just her but myself and my bridal party felt judged and were given cold service from everyone else working, from the person who served us our drinks to the person who served us our meals.The food was bland and tasteless, drinks were watered down. No congratulations to myself. It was a hassle paying the bill. Everything was just dragged out. ( we were there for 2.5 hours and we only got one round of drinks and mains)Every other person in the restuarant was white, but me and my bridal party were all mixed ethnicity so I wonder if that had anything to do with it.Will never return and it ruined what was meant to be a fun night.
Marina A
Was staying at one of the lodges for my hen and decided since it was Friday night we would come out for dinner and drinks! What a terrible idea...We had pre booked so they knew we were a hen party celebrating however the service and treatment we got was horrid and we weren’t expecting special..The manager of the restuarant who was working Friday 30th was the one to serve us and with an attitude like that I have no idea why she is in a customer facing role. She was cold, unkind, judgy and actually audibly sighed when I decided to change my decision on what I was going to order a second after I’d said it.Not just her but myself and my bridal party felt judged and were given cold service from everyone else working, from the person who served us our drinks to the person who served us our meals.The food was bland and tasteless, drinks were watered down. No congratulations to myself. It was a hassle paying the bill. Everything was just dragged out. ( we were there for 2.5 hours and we only got one round of drinks and mains)Every other person in the restuarant was white, but me and my bridal party were all mixed ethnicity so I wonder if that had anything to do with it.Will never return and it ruined what was meant to be a fun night.
Judith S
A very nice setting. Good views from the restaurant. There was a varied menu offering something for everyone. A lot of good quality local produce. The best meal I have had for quite a long time. The service was also good with friendly and helpful staff. The restaurant was recommended to us and certainly did not disappoint.
LINDA WALLACE
Easter Monday lunch and it was deliciousService was great and the atmosphere was lovely as it was extremely busy.
Hannah Smith
Lovely, serene atmosphere and stellar food. Unfortunately, you might be the victim of an unintentional hostage situation due to the apparently severe understaffing problem. Waited over half an hour AFTER getting the check and had to walk over, stand at the waiter's kiosk for another five minutes to flag someone down and beg them to let us pay our bill. Everyone was frazzled, seemed overworked and rather sharp/sour. I don't blame them!
mojo500
Great food and lovely staff, but noticed the pre covid table arrangement in the Afton restaurant has returned. One server called them the "greedy tables", lined up in the middle of an already busy area. Management trying to cram in more diners, now looking like a cafe, no privacy whilst chatting to your table guests, and cant help but overhear others conversations from their tables. The servers having to weave in and around chairs carrying food etc, hopefully management have a rethink.
B2AGR
Had a wonderful lunch here. I am a coeliac with additional dietary requirements. Chef consulted with me and prepared a lovely lunch for me that could not be faulted. Enjoyed it so much we have booked to return for a stay
ScottishGal10
Visited for dinner with my husband. An absolutely lovely meal. Seated promptly and good service throughout the meal. Lovely views. Highly recommend the goats cheese tempura - absolutely delicious. Would return for further meals. Good parking onsite too.
Good food sadly the bar needs more choice on draught , service very good .
290455
Visited for lunch, very nice surroundings including decor within hotel and views of surrounding countryside, all staff very attentive & efficient in taking orders and enquiring if we required anything. Good varied choice on menu, food was top quality including presentation, good value for money. Well worth a visit. We shall return …
PicklemonsterG
Visited recently for a beautiful wedding. This is where the hotel scores highly the setting, the staff, the food and the service where all spot on. The rooms too were very nice and modern and just what you needed for a wee overnight. Breakfast in the morning was also lovely and plenty of choice. However the rating went down a bit due to the issue of wedding guests not getting access to rooms earlier. Wedding started at 1pm so we phoned ahead of time to ask if our room would be ready for arrival around 1pm. They advised the previous occupants were out and room currently being cleaned so should be ready this was around 11am Great!! So as we had 1.5 hour drive ahead in the heat decided to drive down in casual clothes - hair and make up done so just a quick change in room on arrival and down for wedding starting. However checked in at 12.30 and room not ready!! Advised we had phoned ahead first to check, the only option they could give us was getting ready in disabled toilets!! Which was a bit galling when had paid £140 for a room lying empty just for a quick change. They need to rethink this model for wedding guests and have attendees rooms ready as a priority or a small charge for early check in especially for people travelling distances, need to freshen up or in our case actually get dressed! Apart from this issue I would definitely visit again!
CandyB101
Was a guest here recently for a wedding and was shocked by poor quality of vegetarian food. Was served “vegetable stir fry” as a main which was essential just a bowl of noodles covered with salty soy sauce and some onions served with a piece of garlic bread. Nobody wants to be served bland, salty noodles at a wedding in Scotland and garlic bread and noodles do not go together! Pudding was fruit salad and sorbet which was exactly the same as the melon and sorbet I was served as a starter. It’s not difficult to make tasty, appetising vegetarian food with all of the amazing fresh produce in Scotland. Left with impression hotel did not care about trying to cater for anyone with a dietary requirement, even one as mainstream as being a vegetarian.
540anjellac
Dreadful they offered me the same starter and pudding as sorbet that I don’t like some soya sauce and veg with noddles for dinner never again
Had Halloumi fries and club sandwiches ? a wee note to say about the service the waitars are young bless them, they are trying their best but they are a bit confused one of the boys looks at us but didn't
Had Halloumi fries and club sandwiches ? a wee note to say about the service the waitars are young bless them, they are trying their best but they are a bit confused one of the boys looks at us but didn't respond
Was staying at one of the lodges for my hen and decided since it was Friday night we would come out for dinner and drinks! What a terrible idea...We had pre booked so they knew we were a hen party celebrating however the service and treatment we got was horrid and we weren’t expecting special..The manager of the restuarant who was working Friday 30th was the one to serve us and with an attitude like that I have no idea why she is in a customer facing role. She was cold, unkind, judgy and actually audibly sighed when I decided to change my decision on what I was going to order a second after I’d said it.Not just her but myself and my bridal party felt judged and were given cold service from everyone else working, from the person who served us our drinks to the person who served us our meals.The food was bland and tasteless, drinks were watered down. No congratulations to myself. It was a hassle paying the bill. Everything was just dragged out. ( we were there for 2.5 hours and we only got one round of drinks and mains)Every other person in the restuarant was white, but me and my bridal party were all mixed ethnicity so I wonder if that had anything to do with it.Will never return and it ruined what was meant to be a fun night.
Was staying at one of the lodges for my hen and decided since it was Friday night we would come out for dinner and drinks! What a terrible idea...We had pre booked so they knew we were a hen party celebrating however the service and treatment we got was horrid and we weren’t expecting special..The manager of the restuarant who was working Friday 30th was the one to serve us and with an attitude like that I have no idea why she is in a customer facing role. She was cold, unkind, judgy and actually audibly sighed when I decided to change my decision on what I was going to order a second after I’d said it.Not just her but myself and my bridal party felt judged and were given cold service from everyone else working, from the person who served us our drinks to the person who served us our meals.The food was bland and tasteless, drinks were watered down. No congratulations to myself. It was a hassle paying the bill. Everything was just dragged out. ( we were there for 2.5 hours and we only got one round of drinks and mains)Every other person in the restuarant was white, but me and my bridal party were all mixed ethnicity so I wonder if that had anything to do with it.Will never return and it ruined what was meant to be a fun night.
A very nice setting. Good views from the restaurant. There was a varied menu offering something for everyone. A lot of good quality local produce. The best meal I have had for quite a long time. The service was also good with friendly and helpful staff. The restaurant was recommended to us and certainly did not disappoint.
Easter Monday lunch and it was deliciousService was great and the atmosphere was lovely as it was extremely busy.
Lovely, serene atmosphere and stellar food. Unfortunately, you might be the victim of an unintentional hostage situation due to the apparently severe understaffing problem. Waited over half an hour AFTER getting the check and had to walk over, stand at the waiter's kiosk for another five minutes to flag someone down and beg them to let us pay our bill. Everyone was frazzled, seemed overworked and rather sharp/sour. I don't blame them!
Great food and lovely staff, but noticed the pre covid table arrangement in the Afton restaurant has returned. One server called them the "greedy tables", lined up in the middle of an already busy area. Management trying to cram in more diners, now looking like a cafe, no privacy whilst chatting to your table guests, and cant help but overhear others conversations from their tables. The servers having to weave in and around chairs carrying food etc, hopefully management have a rethink.
Had a wonderful lunch here. I am a coeliac with additional dietary requirements. Chef consulted with me and prepared a lovely lunch for me that could not be faulted. Enjoyed it so much we have booked to return for a stay
Visited for dinner with my husband. An absolutely lovely meal. Seated promptly and good service throughout the meal. Lovely views. Highly recommend the goats cheese tempura - absolutely delicious. Would return for further meals. Good parking onsite too.
Restaurantji Recommends
Good food sadly the bar needs more choice on draught , service very good .
Visited for lunch, very nice surroundings including decor within hotel and views of surrounding countryside, all staff very attentive & efficient in taking orders and enquiring if we required anything. Good varied choice on menu, food was top quality including presentation, good value for money. Well worth a visit. We shall return …
Visited recently for a beautiful wedding. This is where the hotel scores highly the setting, the staff, the food and the service where all spot on. The rooms too were very nice and modern and just what you needed for a wee overnight. Breakfast in the morning was also lovely and plenty of choice. However the rating went down a bit due to the issue of wedding guests not getting access to rooms earlier. Wedding started at 1pm so we phoned ahead of time to ask if our room would be ready for arrival around 1pm. They advised the previous occupants were out and room currently being cleaned so should be ready this was around 11am Great!! So as we had 1.5 hour drive ahead in the heat decided to drive down in casual clothes - hair and make up done so just a quick change in room on arrival and down for wedding starting. However checked in at 12.30 and room not ready!! Advised we had phoned ahead first to check, the only option they could give us was getting ready in disabled toilets!! Which was a bit galling when had paid £140 for a room lying empty just for a quick change. They need to rethink this model for wedding guests and have attendees rooms ready as a priority or a small charge for early check in especially for people travelling distances, need to freshen up or in our case actually get dressed! Apart from this issue I would definitely visit again!
Was a guest here recently for a wedding and was shocked by poor quality of vegetarian food. Was served “vegetable stir fry” as a main which was essential just a bowl of noodles covered with salty soy sauce and some onions served with a piece of garlic bread. Nobody wants to be served bland, salty noodles at a wedding in Scotland and garlic bread and noodles do not go together! Pudding was fruit salad and sorbet which was exactly the same as the melon and sorbet I was served as a starter. It’s not difficult to make tasty, appetising vegetarian food with all of the amazing fresh produce in Scotland. Left with impression hotel did not care about trying to cater for anyone with a dietary requirement, even one as mainstream as being a vegetarian.
Dreadful they offered me the same starter and pudding as sorbet that I don’t like some soya sauce and veg with noddles for dinner never again