KFC Dumbarton - St James Retail Park

ST James Retail Park, 19 Glasgow Rd, Dumbarton
01389 763301

Recent Reviews

Jill Bradley

This is the coldest, sadest eatery I ever eaten in . The gravy was like thick mud. Food was standard, This is defo the worst KFC I've ever visited...sorry guys!

Richard Carr

Went through the drive through. Absolutely shocking staff. First of all tried to short change the amount of food we paid for. When challenged about the food got cheek off a server. The two male members of staff getting the food constantly swore and cursed about customers. I had two children in the car and the language off the two servers was disgusting. When asked tomspeak to manager was told to get out of car and got to the counter which I wasn't going to do. When The female manager turned up seemed scared of the two boys behind the counter. Will not be using it again absolutely disgraceful KFC I would be ashamed of being associated with it.Kid-friendliness: Not child friendly with the staff swearing In front of children

Sean Hall

Customer service at the window was shocking I asked if everything was in there in which replied yes to find out the wrap and side wasn’t, for him to then wave the wrap in front of me as I was looking in the bag in a cheeky manner then to open up my zinger burger and find a big long hair in it then no reply on the phone, place is dirty with food lying on the floor I could see from the drive thru window, was also waiting 15 minutes at drive thru, manager clearly needs to get grip of the branch

Raigho Husky

Food was ok and hot which is a nice change for KFC however the bathroom facilities were grim and customer service slow and disorganised. Only ordered one small item and was made to wait.Also the floor is incredibly slippery the minute you step in which I felt was a bit questionable.

Glenn Brown

35mins in the car waiting on 6 minifillets. Then they cam put and said they ran out of hot wings and had to put more on. Never seem to have a good experience at thus particular

Rebecca Hollywood

After waiting to be served for 10 min I had to shout "excuse me" as the staff were literally doing nothing, the customer before me had to request his "burger" as all he received was a bun with lettuce, when I eventually received my order I checked the order and half of it was missing, I then had to have a slightly heated discussion with the staff to receive my full order. The staff is abysmal and a disgrace to the KFC franchise.

Toni Foot

Awful.. Service, food, cleanliness, staff all absolutely horrendous and toilets need a good clean, as do the tables and floor in the

Arslan Payamani

One of rubbish KFC on uk very disappointing with my order waiting 35 min shop is full of dirt staff just talking and ignoring

The MG KiD

Food was really good but staff were exceptionally lazy, rude and dour. The boys behind the counter were to busy carrying on they messed up our order and then complained when I said I was missing something.

Carol Banks

Expensive rubbish. Chips are awful funny taste and horrible smell. Chicken coating rather dry . Couldn't get over the cost how expensive ut is now won't be going back in a hurry.

Paul Flavahan

The slowest KFC I’ve ever been to. I don’t know why they are so much slower than all the others but it’s been like this for years. Been standing in line for 20 minutes and they haven’t actually handed food over to anyone other than delivery drivers.

Jim Me

If you want served by idiots and clowns go to KFC Dumbarton. Got my order wrong chips were cold, gave me a fork for the Coleslaw I ordered but no Coleslaw. They really do employ the dumbest

SCOTT GALASHAN

Worst kfc I have ever been to. Hands down worst. never felt like I have waisted my money so much. They should be embarrassed to serve that vile food. Burnt to a crisp. Don't go. Don't ever go.

Oceanic

Intercom for drive-through didn't seem to work properly, so ordering was difficult, no tissues/ napkins no fork given for coleslaw, food was ok.

Claire Coote

Worst kfc about ... place is a mess, in desperate need of a revamp.. food was rank today.... i am not a fussy eater but this is bad ?

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