I like this Starbucks slight different vibe here. Pin board for your pupachino pics and more room and space than other concessions in Dundee. Same service and products.Dietary restrictions: Always have milk alternatives available
Hunter Pirie
Went here Thursday 10th around 6pm communication unit outside was very faint both ways so that was difficult. The person at the reception of the delivery point for drive through was exceptionally rude. Just incredibly poor customer service. If you can't be pleasant to the public get a job elsewhere....
clare ross
Decent coffee, but upholstered chairs stained and grubby. Toilets were not very clean (9.30am)
Colin Walker
Absolutely appalling service asked for a cappuccino with choc on top checked cup at drive through no chocolate asked server told that's all we have at moment walked away Not interested she was certainly not a trained barista Don't believe for one second that they had none obviously at 18.45 on Sunday to much effortWill not be back absolutely shocking service in 2023
Barry Henderson
Very handy Starbucks, less busy than the other Dundee ones. Fast service.
Johann Botha
This store has gone from bad to worse.Dirty toilets, unfriendly staff, quiet yet store is so bad, almost all tables dirty, floor sticky. Surely some kind of cleaning procedures could be set in place, bad when you feet is stuck to the floor and not in a good way?Are staff trained, shouldn’t be taking that long to make a drink.
Anna Rife
Croissant was completely smashed and the drinks were half melted when they brought it out. Usually would give them a break but they weren't busy at all. There are better starbucks in Dundee.
Millie-Jess McIntyre
though the drive thru was really busy and it took a while to order and get my drink, gabi couldn’t of been lovelier. she gave amazing customer service and i loved her energyParking: easy to park plenty of space
Debbie Quinn (Heather-The-Blether)
Me and my friend go every Monday but will now stop. We went in to order and 2 members of staff were cleaning. Kept looking at us but did not approach us. 5 minutes later I had to ask if anyone was serving and they both looked at each other and eventually took our orders. Another time we went in and staff were just rude. No smiling and didn’t listen to our orders.We feel like we are an inconvenience when we order and we will not order from another Starbucks as we are fed up of it with the very poor service.Cleanliness at the tables is also shocking.
Amy
I was in store the other day and the three boys who were working were all soo friendly. I couldn’t quite catch the names of them but one was wearing a black polo-shirt and was training the other boy and talking him through things. It was nice to see him being nice to the younger lad and showing him the ropes of the job. (I work in a store down in Glasgow) it was great to see and you were able to tell just by listening that the guys really enjoy their job which from a customer POV is excellent. Another note is that the man in drive-thru is soo fast!!All in all the coffee was spot on and it was a really enjoyable experience ?
Popped I here on the way to Glasgow. Whilst taking orders was efficient, the preparation and heating of our pastries was excessive when compared with other Starbucks.However, this new location was better when driving south
alison Kelly
Second time I have been in recently. Tables not cleared. Staff serve drive thru customers first. I had difficulty using the app, assistant was of no help. Very poor customer service compared to other Dundee branches.
Derek Wittmann
If I could zero stars for the service and atmosphere I would have, the staff are unhelpful and rude which leads to a bad atmosphere, they certainly would not work for me!Think the management need to get a grip of this and sort some staff training.We won't be back.
Coastal01906349174
There was no Starbucks there?? Thanks so much Google maps for bringing us to a place that doesn’t exist we were very thirsty
Inked with Love
Hey folks!Just wanted to share my amazing experience at the Starbucks Dundee Kinnoul Road Drive-Thru. I was blown away by their exceptional service, friendly staff, and delicious drinks. Not to mention, the cozy atmosphere and warm environment made it the perfect spot for me to unwind and enjoy my coffee.If you're looking for a great coffee house with fantastic service, look no further than Starbucks Dundee Kinnoul Road Drive-Thru. I promise you won't be disappointed! ?☕️
I like this Starbucks slight different vibe here. Pin board for your pupachino pics and more room and space than other concessions in Dundee. Same service and products.Dietary restrictions: Always have milk alternatives available
Went here Thursday 10th around 6pm communication unit outside was very faint both ways so that was difficult. The person at the reception of the delivery point for drive through was exceptionally rude. Just incredibly poor customer service. If you can't be pleasant to the public get a job elsewhere....
Decent coffee, but upholstered chairs stained and grubby. Toilets were not very clean (9.30am)
Absolutely appalling service asked for a cappuccino with choc on top checked cup at drive through no chocolate asked server told that's all we have at moment walked away Not interested she was certainly not a trained barista Don't believe for one second that they had none obviously at 18.45 on Sunday to much effortWill not be back absolutely shocking service in 2023
Very handy Starbucks, less busy than the other Dundee ones. Fast service.
This store has gone from bad to worse.Dirty toilets, unfriendly staff, quiet yet store is so bad, almost all tables dirty, floor sticky. Surely some kind of cleaning procedures could be set in place, bad when you feet is stuck to the floor and not in a good way?Are staff trained, shouldn’t be taking that long to make a drink.
Croissant was completely smashed and the drinks were half melted when they brought it out. Usually would give them a break but they weren't busy at all. There are better starbucks in Dundee.
though the drive thru was really busy and it took a while to order and get my drink, gabi couldn’t of been lovelier. she gave amazing customer service and i loved her energyParking: easy to park plenty of space
Me and my friend go every Monday but will now stop. We went in to order and 2 members of staff were cleaning. Kept looking at us but did not approach us. 5 minutes later I had to ask if anyone was serving and they both looked at each other and eventually took our orders. Another time we went in and staff were just rude. No smiling and didn’t listen to our orders.We feel like we are an inconvenience when we order and we will not order from another Starbucks as we are fed up of it with the very poor service.Cleanliness at the tables is also shocking.
I was in store the other day and the three boys who were working were all soo friendly. I couldn’t quite catch the names of them but one was wearing a black polo-shirt and was training the other boy and talking him through things. It was nice to see him being nice to the younger lad and showing him the ropes of the job. (I work in a store down in Glasgow) it was great to see and you were able to tell just by listening that the guys really enjoy their job which from a customer POV is excellent. Another note is that the man in drive-thru is soo fast!!All in all the coffee was spot on and it was a really enjoyable experience ?
Restaurantji Recommends
Popped I here on the way to Glasgow. Whilst taking orders was efficient, the preparation and heating of our pastries was excessive when compared with other Starbucks.However, this new location was better when driving south
Second time I have been in recently. Tables not cleared. Staff serve drive thru customers first. I had difficulty using the app, assistant was of no help. Very poor customer service compared to other Dundee branches.
If I could zero stars for the service and atmosphere I would have, the staff are unhelpful and rude which leads to a bad atmosphere, they certainly would not work for me!Think the management need to get a grip of this and sort some staff training.We won't be back.
There was no Starbucks there?? Thanks so much Google maps for bringing us to a place that doesn’t exist we were very thirsty
Hey folks!Just wanted to share my amazing experience at the Starbucks Dundee Kinnoul Road Drive-Thru. I was blown away by their exceptional service, friendly staff, and delicious drinks. Not to mention, the cozy atmosphere and warm environment made it the perfect spot for me to unwind and enjoy my coffee.If you're looking for a great coffee house with fantastic service, look no further than Starbucks Dundee Kinnoul Road Drive-Thru. I promise you won't be disappointed! ?☕️