If you want to wait 40mins for a McFlurry and a drink at 8mins this is the place for you! Only stayed that long because my friends where still eating ?
Heather Larnach
Visit here regularly and despite being a very busy location, it’s always worth a visit. The staff are on the ball and are very helpful. Appreciate being able to order ahead on the app and pick up at the drive thru.
Reece Young
Disgraceful staff. A Child began choking on their food whilst I was in the resturaunt. 2 members of staff on the floor watched her choke with one of the members resuming their cleaning. My partner went to the till and was at first ignored. She had to shout quite loud to get attention and was met with an eyeroll by a lady in a white shirt. Thankfully there was a member of the public who was first aid trained who helped the child. Staff need retrained. Unbelievable.
Paul Routledge
Parking was limited. Hot chocolate was terrible. Helpful staff.
Louise Flynn
Have ordered often from here, hoping that each time would be better but no! Literally 10min max away ( that’s on a busy day) but food is always cold and you never get any condiments or even balsamic vinegar especially if side salad when you ask for this or dips for cheese melts etc even though you’re spending a fair amount of money ( not all on me just to be clear) so totally give up with this place and will not return ever!
Ellie Price
The drive thru queue is always ridiculously long and the car park is also very difficult and small. Due to the long wait times, food and drinks are a let down - Soggy fries with no salt, no ice in drinks, burgers are cold etc. Tried it twice now and probably will never return... Save your money and go to another store or keep driving up the road to the other fast food chains.
Florence “Redgirl Playz” Hodson
horrible, asked for small fries, payed for them, didn't get any, didn't get any dip we asked for no straws missing food and missings
Bull dog
We went to the drive through, the person taking the order added things on that were not correct, and got the order completely wrong, next window the order person turns up,no apologies from the three of them, the chip and pin is left dangling as they turn to stare, turning back only to get annoyed as they see mw wishing to pay cash, bill comes to £10.78, I hand over 21 pounds, the maths is too hards as I get my pound handed back, and then all the lose change handed back no apology as the other person left I presume to take another order, proceed to next window, no food ready and the server was just staring into space wishing the shift was over, goes down as my worst drive through experience, and apparently you do not do decaf coffees?
Luke Vilain
It was very frustrating to see people sitting down around corners after I went investigating to ask for napkins. The play iPads being broken on the tables don’t help the places appearance. But seeing an off duty worker swanning around in a long coat getting herself food and drinks while customers waited was the most gallingThe hash browns were cold, but I’m usually not fussed by something of that level to write a review!
Dan Christie
Absolute disgrace, asked for a big tasty with no tomatoes, got a big tasty with tomatoes and no bun. There is always something missing from your order. I think some of the staff need additional training.
Just popped in for a breakfast after an early start and a walk with the dog on a damp, slightly miserable, morning. Asked the young lad on the comes for a sausage patty on its own, and when I got to the window he had already realised it was for the dog and put it through as an add on to my roll but asked the kitchen to stick it in its own box for me. Absolutely fantastic service. Thank you ?
Jo Collins
Went to have breakfast with my Nephew, unfortunately the card readers weren't working so it was cash only thankfully there was change in the car which was enough to pay for the food,The food arrived reasonably quickly & it was so piping hot, Bacon & Egg McMuffin was cooked beautifully along with Hash Brown's & Bacon Roll which again was beautifully cooked, this was an early stop as we were dropping a friend at Edinburgh Airport for a 5.30am check in so it made sense to go to McDonald's at Straiton for some food, we weren't disappointed, it was very clean including the toilets, the staff were polite, helpful & immaculately dressed, it really was a pleasure to eat there, thank you McDonald's Straiton, you outdid yourselves..Parking: Disability parking was required & we found it straight away, no issue with parking in saying that we were there at the back of 6am
Jonathan Tse
Probably the worst McDonald's in Edinburgh if not the whole of UK. The staff are rude and lazy and they pretend to not see you waiting at the counter looking for help, meanwhile a group of them are standing in the far end of the kitchen making jokes. Even the manager (female) saw the group of customers and just walked away.
James Drysdale
Food good. Service quick. Not very busy. Would go again.
Imran
Unable to deliver hot food, less than 0.5 miles away! Rude staff take 0 responsibility for missing items and cold food. Refuse to raise complaint about delivery service. Won't be using again!
If you want to wait 40mins for a McFlurry and a drink at 8mins this is the place for you! Only stayed that long because my friends where still eating ?
Visit here regularly and despite being a very busy location, it’s always worth a visit. The staff are on the ball and are very helpful. Appreciate being able to order ahead on the app and pick up at the drive thru.
Disgraceful staff. A Child began choking on their food whilst I was in the resturaunt. 2 members of staff on the floor watched her choke with one of the members resuming their cleaning. My partner went to the till and was at first ignored. She had to shout quite loud to get attention and was met with an eyeroll by a lady in a white shirt. Thankfully there was a member of the public who was first aid trained who helped the child. Staff need retrained. Unbelievable.
Parking was limited. Hot chocolate was terrible. Helpful staff.
Have ordered often from here, hoping that each time would be better but no! Literally 10min max away ( that’s on a busy day) but food is always cold and you never get any condiments or even balsamic vinegar especially if side salad when you ask for this or dips for cheese melts etc even though you’re spending a fair amount of money ( not all on me just to be clear) so totally give up with this place and will not return ever!
The drive thru queue is always ridiculously long and the car park is also very difficult and small. Due to the long wait times, food and drinks are a let down - Soggy fries with no salt, no ice in drinks, burgers are cold etc. Tried it twice now and probably will never return... Save your money and go to another store or keep driving up the road to the other fast food chains.
horrible, asked for small fries, payed for them, didn't get any, didn't get any dip we asked for no straws missing food and missings
We went to the drive through, the person taking the order added things on that were not correct, and got the order completely wrong, next window the order person turns up,no apologies from the three of them, the chip and pin is left dangling as they turn to stare, turning back only to get annoyed as they see mw wishing to pay cash, bill comes to £10.78, I hand over 21 pounds, the maths is too hards as I get my pound handed back, and then all the lose change handed back no apology as the other person left I presume to take another order, proceed to next window, no food ready and the server was just staring into space wishing the shift was over, goes down as my worst drive through experience, and apparently you do not do decaf coffees?
It was very frustrating to see people sitting down around corners after I went investigating to ask for napkins. The play iPads being broken on the tables don’t help the places appearance. But seeing an off duty worker swanning around in a long coat getting herself food and drinks while customers waited was the most gallingThe hash browns were cold, but I’m usually not fussed by something of that level to write a review!
Absolute disgrace, asked for a big tasty with no tomatoes, got a big tasty with tomatoes and no bun. There is always something missing from your order. I think some of the staff need additional training.
Restaurantji Recommends
Just popped in for a breakfast after an early start and a walk with the dog on a damp, slightly miserable, morning. Asked the young lad on the comes for a sausage patty on its own, and when I got to the window he had already realised it was for the dog and put it through as an add on to my roll but asked the kitchen to stick it in its own box for me. Absolutely fantastic service. Thank you ?
Went to have breakfast with my Nephew, unfortunately the card readers weren't working so it was cash only thankfully there was change in the car which was enough to pay for the food,The food arrived reasonably quickly & it was so piping hot, Bacon & Egg McMuffin was cooked beautifully along with Hash Brown's & Bacon Roll which again was beautifully cooked, this was an early stop as we were dropping a friend at Edinburgh Airport for a 5.30am check in so it made sense to go to McDonald's at Straiton for some food, we weren't disappointed, it was very clean including the toilets, the staff were polite, helpful & immaculately dressed, it really was a pleasure to eat there, thank you McDonald's Straiton, you outdid yourselves..Parking: Disability parking was required & we found it straight away, no issue with parking in saying that we were there at the back of 6am
Probably the worst McDonald's in Edinburgh if not the whole of UK. The staff are rude and lazy and they pretend to not see you waiting at the counter looking for help, meanwhile a group of them are standing in the far end of the kitchen making jokes. Even the manager (female) saw the group of customers and just walked away.
Food good. Service quick. Not very busy. Would go again.
Unable to deliver hot food, less than 0.5 miles away! Rude staff take 0 responsibility for missing items and cold food. Refuse to raise complaint about delivery service. Won't be using again!