Henry was FANTASTIC! Everyone else sucked! Pablo said there was no list and then proceeded to add people to a list after we walked away. Henry came up and made the situation right. Pablo sucks and Henry needs a raise. None of the staff was running food and the window was overflowing with food as the kitchen was faster than the servers.
Elly
Went on a Saturday, just before cinema, place was very quiet , we sat for lunch, we ordered 1/2 chicken medium spiced with Peri Mac and cheese and chips , sharing platter butterfly chicken and boneless thighs with chips and Mac and cheese and garlic bread and we had chicken wings, chicken was a bit chargrilled black, looked good on the front but the back was burnt and butter and was a bit dry and chewy , not sure where the peri Mac cheese just tasted regular Mac and cheese, chips was good, the app was quick and easy and food was fast,
Suliman Shah
Disappointed been here before first couple of times they were amazing enjoyed it, however thes last 3 times I have been it just hasn’t been good. Slow service with drink glasses to be served taking 25 mins. Then waiting for food I mean I could see the food under the hot lamps but the staff seemed more interested to make their own food and go on their breaks, when I cane in I saw 4 4 waiters 2 mins later I see them all plating their own food and disappearing it was already busy before I came as wel.. I don’t have an issue i just mean like if there’s multiple orders waiting to be served why not just serve them and go for your breaks 5 mins later.
Hollie Liddell
Callum was super helpful, great service!
Zamer Ahmed Butt
Love the ways they take care of their customers and the way they giving their customers a respect wallah love it see u soon :)
Neville Bharucha
We were sat close to the order queuing table and could easily see the orders getting set up by the kitchen. We had ordered livers and chicken butterfly with fries. The livers were ready and sat there for a good 15mins and my wife noticed that. I called one if the servers over to check our on our order as it was 30 mins in and we were told it wasn't ready yet and the food on the counter wasn't ours. After another 5mins I asked another server and after checking inside the kitchen got us the same tray of food that was lying on the queuing station with luke warm livers and cold fries. When I complained he promptly agreed to refund the money :). I expressed my disappointment that it wasn't the money I was after but the food was cold. So he sent his manager to delay with us. She promptly replaced the fries but I was told livers would take another 15mins by when I could not be bothered. Just had the food and left. Not coming back to this Nandos for sure.
Gábor Majer
We arrived at opening time. We sat down, the waiter came over, brought us a menu, asked if we had any allergies, and left. We waited for 15 minutes before we got there and it turned out that you have to order with a QR code, but no one said that. Plus, apart from chicken, my menu consisted of sensible food. I don't eat chicken or pork. I will never go to a Nando's restaurant again!!! We didn't order, but left.
Yusuf Ahmad
Gosh, compared to Nando's in London... this place was Amazing. Amazing employees, Amazing view and the food was sooo much better.
Agil Anvar
Excellent ambience. Quite and calm place. Best for family and
Shame on Nandos staff in Ocean Terminal, Edinburgh.Today just after 2pm, my 12 yr old daughter and her 13 yr old friend were verbally abused by a mentally imbalanced deranged customer TWICE and the staff ran away to the back and hid and ignored what was happening instead of trying to intervene and call security atleast.None of the staff helped at all.The man came up TWICE and intimated, threatened and verbally abused them, screamed in their faces, at 2 young girls and the staff were too CHICKEN to help them! Shame on Nandos.Didn't have the decent to call security and ensure they were safe. The situation could have escalated and became physical as this man was leaning in towards them and threatening them. His child fell over due to his own failure of being a loser of a dad, he wasn't paying attention to his child, his child injured themselves as they weren't being cared for and he decided to tak his failure and embarrassment out on the girls who were talking and laughing amongst themselves after not seeing each other for a year. How dare the man take his failure of being a dad out on the girls and the staff for failing to keep the girls safe by not calling security and instead they hide away in the kitchen. Absolutely disgusting and despicable, shame on the man and shame on the staff. And also to all the grown ups who sat and watched, if you're reading this post, you're just as bad as that vile man.
Emre
I love Nando’s I go all the time and it’s halal and the view is great.Parking: You can park at ocean terminal parking.Kid-friendliness: There is a kids menu and activity sheet.Wheelchair accessibility: There is a disabled toilet.
Sophie P
Big meals, easy to order via app at table, reasonably priced, clean, friendly
fatima ramadan
Good place and delicious ?
Ali hassan
Gary and Cole were the stars of the show. Very well mannered, great service and very polite! If I go in again, I’m making sure these guys are here!
Henry was FANTASTIC! Everyone else sucked! Pablo said there was no list and then proceeded to add people to a list after we walked away. Henry came up and made the situation right. Pablo sucks and Henry needs a raise. None of the staff was running food and the window was overflowing with food as the kitchen was faster than the servers.
Went on a Saturday, just before cinema, place was very quiet , we sat for lunch, we ordered 1/2 chicken medium spiced with Peri Mac and cheese and chips , sharing platter butterfly chicken and boneless thighs with chips and Mac and cheese and garlic bread and we had chicken wings, chicken was a bit chargrilled black, looked good on the front but the back was burnt and butter and was a bit dry and chewy , not sure where the peri Mac cheese just tasted regular Mac and cheese, chips was good, the app was quick and easy and food was fast,
Disappointed been here before first couple of times they were amazing enjoyed it, however thes last 3 times I have been it just hasn’t been good. Slow service with drink glasses to be served taking 25 mins. Then waiting for food I mean I could see the food under the hot lamps but the staff seemed more interested to make their own food and go on their breaks, when I cane in I saw 4 4 waiters 2 mins later I see them all plating their own food and disappearing it was already busy before I came as wel.. I don’t have an issue i just mean like if there’s multiple orders waiting to be served why not just serve them and go for your breaks 5 mins later.
Callum was super helpful, great service!
Love the ways they take care of their customers and the way they giving their customers a respect wallah love it see u soon :)
We were sat close to the order queuing table and could easily see the orders getting set up by the kitchen. We had ordered livers and chicken butterfly with fries. The livers were ready and sat there for a good 15mins and my wife noticed that. I called one if the servers over to check our on our order as it was 30 mins in and we were told it wasn't ready yet and the food on the counter wasn't ours. After another 5mins I asked another server and after checking inside the kitchen got us the same tray of food that was lying on the queuing station with luke warm livers and cold fries. When I complained he promptly agreed to refund the money :). I expressed my disappointment that it wasn't the money I was after but the food was cold. So he sent his manager to delay with us. She promptly replaced the fries but I was told livers would take another 15mins by when I could not be bothered. Just had the food and left. Not coming back to this Nandos for sure.
We arrived at opening time. We sat down, the waiter came over, brought us a menu, asked if we had any allergies, and left. We waited for 15 minutes before we got there and it turned out that you have to order with a QR code, but no one said that. Plus, apart from chicken, my menu consisted of sensible food. I don't eat chicken or pork. I will never go to a Nando's restaurant again!!! We didn't order, but left.
Gosh, compared to Nando's in London... this place was Amazing. Amazing employees, Amazing view and the food was sooo much better.
Excellent ambience. Quite and calm place. Best for family and
Lovely meal. Not too busy.
Restaurantji Recommends
Shame on Nandos staff in Ocean Terminal, Edinburgh.Today just after 2pm, my 12 yr old daughter and her 13 yr old friend were verbally abused by a mentally imbalanced deranged customer TWICE and the staff ran away to the back and hid and ignored what was happening instead of trying to intervene and call security atleast.None of the staff helped at all.The man came up TWICE and intimated, threatened and verbally abused them, screamed in their faces, at 2 young girls and the staff were too CHICKEN to help them! Shame on Nandos.Didn't have the decent to call security and ensure they were safe. The situation could have escalated and became physical as this man was leaning in towards them and threatening them. His child fell over due to his own failure of being a loser of a dad, he wasn't paying attention to his child, his child injured themselves as they weren't being cared for and he decided to tak his failure and embarrassment out on the girls who were talking and laughing amongst themselves after not seeing each other for a year. How dare the man take his failure of being a dad out on the girls and the staff for failing to keep the girls safe by not calling security and instead they hide away in the kitchen. Absolutely disgusting and despicable, shame on the man and shame on the staff. And also to all the grown ups who sat and watched, if you're reading this post, you're just as bad as that vile man.
I love Nando’s I go all the time and it’s halal and the view is great.Parking: You can park at ocean terminal parking.Kid-friendliness: There is a kids menu and activity sheet.Wheelchair accessibility: There is a disabled toilet.
Big meals, easy to order via app at table, reasonably priced, clean, friendly
Good place and delicious ?
Gary and Cole were the stars of the show. Very well mannered, great service and very polite! If I go in again, I’m making sure these guys are here!