Label said “VEGAN baclava”, when i ordered one i was told that it’s actually not vegan. Lying about your ingredients is a health and safety concern as well as disrespecting your
Patryk Wargacki
came in for brunch, we ordered some food with coffee. waiter accidentally spilled coffee on my partner’s coat. as someone who worked in hospitality before, we were upset but understanding and felt sorry for the waiter but what made the situation extremely awkward and uncomfortable was how the situation was handled. no one came to clean our table - we had to ask for extra napkins to clean the table and to try clean the coat. then the waiter came to mop the floor and wipe the other chair after a few moments and apologised but the other guy’s handling of the situation was shocking - he came over to our table and literally asked “why did you put your coat there?” and started to laugh. He was the one who took our order at the counter - we were appalled by this and didn’t know what to say and wanted to get out of there as soon as possible. we even had to clean the table and got weird looks when we asked for extra napkins. when I got my order (chicken burger) it was literally just chicken and two buns - no sauce, no extras, nothing. there was chips and salad on the side but if I knew this is what their chicken burger looks like I’d order something else. overall the food is ok/average - you can tell it’s pre heated but the customer service is definitely something they need to work on
David Anderson
Great service ? and fantastic foodDietary restrictions: Do all food types and very tasty
Edgar Edgar
Food was diabolical. Reheated chicken like plastic with a metallic taste.
Janice Copeland
staff are lovely and very helpful ?plenty to choose from the menu ?great prices and great portions ...?chicken burger and the chips and side salad is delicious ?great choice of cakes and pastries especially the home made fruit scones.?
Huseyin Cengiz
Everything was amazing! I loved coffees, here and food was tasty and very reasonable comparing other eateries service was quick with the smile
Asan Remzioglu
Every day when ı go my work, ı am taking my morning coffee from here. Every day same taste same quality coffee and friendly personal.
Squid
Not the best...My friend ordered a steak burger or something like that but when it got served, it obviously wasn't a steak burger, it was a meat patty. When we tried to explain that this was not what my friend ordered: one of the serving girls was beyond rude storming off when she couldn't understand what we were trying to say and also when we couldn't understand what she was saying.. when the manager came over she explained that the steak burger was just the same thing as the regular burger ? ? Something like that. Like girl what. I dunno if she was associate manager or manager but she was pleasant enough.Food was tasteless, low quality and gloppy. The food that was advertised was obviously some colourful images from google and nothing like the real thing. Just go to Pizza Express or Nando's upstairs...
Deuces313
The filled roll was amazing. Light, crispy and full of taste. The filling was tasty too.. reasonably priced. Don't expect a fine dining experience but it's great for what it is! Would definitely come again.
Davide Mestoli
Terrible experience, the worst cafe I've been to in Edinburgh. Staff is extremely rude, the drinks were barely drinkable. Avoid it at all costs.
Avoid if possible, very cheap frozen food and nothing mediterranean. Specially avoid fish and chips, its breaded, not with batter. Everything is low quality cheap frozen food. Theres many restaurants around, I recommend to check other options
Arthur
Terrible food. Terrible service.The food was so bad I couldn’t even finish my fish and chips. Chips were awful(first place ever in Scotland I had bad chips which speaks volumes about how bad this place is).Fish was pretty dry and barely average.I would never return here again and would advise you to avoid it.Service wasn’t particularly friendly either so there is no redeeming feature for this place.Avoid.
Mark Charman
Food was great from this place, and service was good too. We had breakfast while waiting to visit the Britannia; would happily recommend. Prices for breakfast were reasonable.The unfortunate part of this place is being in Ocean Terminal, a drab, dreary, empty ‘shopping’ centre.
alana obrien
I have never left a review in my life for anything, if somewhere isn’t great i just don’t go back but WOW the food I had today was absolutely awful (just pasta) so can’t be that hard to make.My 2 year old food was inedible re cooked chips and grease dripping of chicken so she didn’t touch it. Was £10 so wasn’t cheap for kids meal.Service and attitude from our server was awful so also wasn’t happy about the 10% service charge that was automatically added to our bill that’s probably the reason for the poor customer service.
Andrew Laisby
The staff who took the order were pleasant, but that was it. The server plonked the plates down without a smile or comment. The food was pretty horrendous. Avoid the stale, unappealing bagel that came with the scrambled egg and salmon at all costs!
Label said “VEGAN baclava”, when i ordered one i was told that it’s actually not vegan. Lying about your ingredients is a health and safety concern as well as disrespecting your
came in for brunch, we ordered some food with coffee. waiter accidentally spilled coffee on my partner’s coat. as someone who worked in hospitality before, we were upset but understanding and felt sorry for the waiter but what made the situation extremely awkward and uncomfortable was how the situation was handled. no one came to clean our table - we had to ask for extra napkins to clean the table and to try clean the coat. then the waiter came to mop the floor and wipe the other chair after a few moments and apologised but the other guy’s handling of the situation was shocking - he came over to our table and literally asked “why did you put your coat there?” and started to laugh. He was the one who took our order at the counter - we were appalled by this and didn’t know what to say and wanted to get out of there as soon as possible. we even had to clean the table and got weird looks when we asked for extra napkins. when I got my order (chicken burger) it was literally just chicken and two buns - no sauce, no extras, nothing. there was chips and salad on the side but if I knew this is what their chicken burger looks like I’d order something else. overall the food is ok/average - you can tell it’s pre heated but the customer service is definitely something they need to work on
Great service ? and fantastic foodDietary restrictions: Do all food types and very tasty
Food was diabolical. Reheated chicken like plastic with a metallic taste.
staff are lovely and very helpful ?plenty to choose from the menu ?great prices and great portions ...?chicken burger and the chips and side salad is delicious ?great choice of cakes and pastries especially the home made fruit scones.?
Everything was amazing! I loved coffees, here and food was tasty and very reasonable comparing other eateries service was quick with the smile
Every day when ı go my work, ı am taking my morning coffee from here. Every day same taste same quality coffee and friendly personal.
Not the best...My friend ordered a steak burger or something like that but when it got served, it obviously wasn't a steak burger, it was a meat patty. When we tried to explain that this was not what my friend ordered: one of the serving girls was beyond rude storming off when she couldn't understand what we were trying to say and also when we couldn't understand what she was saying.. when the manager came over she explained that the steak burger was just the same thing as the regular burger ? ? Something like that. Like girl what. I dunno if she was associate manager or manager but she was pleasant enough.Food was tasteless, low quality and gloppy. The food that was advertised was obviously some colourful images from google and nothing like the real thing. Just go to Pizza Express or Nando's upstairs...
The filled roll was amazing. Light, crispy and full of taste. The filling was tasty too.. reasonably priced. Don't expect a fine dining experience but it's great for what it is! Would definitely come again.
Terrible experience, the worst cafe I've been to in Edinburgh. Staff is extremely rude, the drinks were barely drinkable. Avoid it at all costs.
Restaurantji Recommends
Avoid if possible, very cheap frozen food and nothing mediterranean. Specially avoid fish and chips, its breaded, not with batter. Everything is low quality cheap frozen food. Theres many restaurants around, I recommend to check other options
Terrible food. Terrible service.The food was so bad I couldn’t even finish my fish and chips. Chips were awful(first place ever in Scotland I had bad chips which speaks volumes about how bad this place is).Fish was pretty dry and barely average.I would never return here again and would advise you to avoid it.Service wasn’t particularly friendly either so there is no redeeming feature for this place.Avoid.
Food was great from this place, and service was good too. We had breakfast while waiting to visit the Britannia; would happily recommend. Prices for breakfast were reasonable.The unfortunate part of this place is being in Ocean Terminal, a drab, dreary, empty ‘shopping’ centre.
I have never left a review in my life for anything, if somewhere isn’t great i just don’t go back but WOW the food I had today was absolutely awful (just pasta) so can’t be that hard to make.My 2 year old food was inedible re cooked chips and grease dripping of chicken so she didn’t touch it. Was £10 so wasn’t cheap for kids meal.Service and attitude from our server was awful so also wasn’t happy about the 10% service charge that was automatically added to our bill that’s probably the reason for the poor customer service.
The staff who took the order were pleasant, but that was it. The server plonked the plates down without a smile or comment. The food was pretty horrendous. Avoid the stale, unappealing bagel that came with the scrambled egg and salmon at all costs!