Paid on Just Eat for a £34 order which should have came with 4 toastie sandwiches and two lattes, but only the coffees and one toastie came, how can they not read or call up if they didn't have it, utterly disappointed with this service.
Adventurer660782
I have been a customer o and this particular coffee shop, more or less since it opened it's doors, I am so disappointed ☹️ that whenever my wife gets me a coffee ☕ from here then it's supplied 3/4 of a cupful (when the operator pours the coffee it's only goes to 3/4 cup the rest is filled with bubbles), because of this it makes the coffee extra strong. I do like to go to this shop as it is my local but due to the parking problem's associated with this shop I might just take my business elsewhere. I love COSTA COFFEE and this is the only shop that in my travels (from Middlesbrough to Wick + all of the Island's), appears not to be able to give Customer satisfaction. I am so sorry Michael but I feel I need to make this complaint. Hugh....
Craig proctor
I visit a friend in Clarkston regularly each time I’m there I pop into costa for a coffee before my train home, the assistant Jen is always very welcoming and always offers to heat up my bun, service with a smile and that extra of asking how my day is and then listing goes a long way. Fantastic customer service.
G M
Extremely slow service. It looks like staff has no idea what to do.
KEN MCKINLAY
It's a Costa Coffee and it fulfils that role well
C W
Visited on the afternoon of Sunday, 25th June and was incredibly disappointed with the cleanliness of the place. It wasn't particularly busy during the few hours we were there and despite there being 3 members of staff on, not one attempt was made to clean up the messy tables or mess on the floors left by others. This used to be a really nice, clean place to visit so it's a shame to see it become so grubby.
Tony McLaughlin
Can't fault the first class customer service, though I think I popped in at the wrong time as stock was low... Staff were making every effort with housekeeping but you can see where the unit is looking tired - as a company Costa seems to have went down the McDonald's route and saturated the market, but with price increases it's not what you could call value for money at the moment
Kenny H
Great coffee ☕ and friendly staff with a excellent atmosphere
Usman Hafeez
Staff is not trained, have to wait 35 minutes for our drinks, after 35 minutes we being told that our order can't be fulfilled as ingredients out of stock.No apologies
Always friendly staff and comsistent food and drinks
BigMerk
I was here for lunch with my youngest grandchild. The service isn’t super-fast but it is friendly. As usual it was quite busy with a fair number of school kids. It’s standard Costa fare - and as usual on the high side of acceptable pricing.
ViktorMeldroo
Friendly staff but no impressed by one member who dropped two items on the floor and picked them up to use without washing them. Seats Nd floor were disgusting and dirty. Only here because of a birthday voucher. This is February and there were house flies in this establishment.
Stuart Campbell
Handy for a quick coffee before the trains for Glasgow or East Kilbride arrive at the station.
Nice coffee. Comfortable surroundings.
Paid on Just Eat for a £34 order which should have came with 4 toastie sandwiches and two lattes, but only the coffees and one toastie came, how can they not read or call up if they didn't have it, utterly disappointed with this service.
I have been a customer o and this particular coffee shop, more or less since it opened it's doors, I am so disappointed ☹️ that whenever my wife gets me a coffee ☕ from here then it's supplied 3/4 of a cupful (when the operator pours the coffee it's only goes to 3/4 cup the rest is filled with bubbles), because of this it makes the coffee extra strong. I do like to go to this shop as it is my local but due to the parking problem's associated with this shop I might just take my business elsewhere. I love COSTA COFFEE and this is the only shop that in my travels (from Middlesbrough to Wick + all of the Island's), appears not to be able to give Customer satisfaction. I am so sorry Michael but I feel I need to make this complaint. Hugh....
I visit a friend in Clarkston regularly each time I’m there I pop into costa for a coffee before my train home, the assistant Jen is always very welcoming and always offers to heat up my bun, service with a smile and that extra of asking how my day is and then listing goes a long way. Fantastic customer service.
Extremely slow service. It looks like staff has no idea what to do.
It's a Costa Coffee and it fulfils that role well
Visited on the afternoon of Sunday, 25th June and was incredibly disappointed with the cleanliness of the place. It wasn't particularly busy during the few hours we were there and despite there being 3 members of staff on, not one attempt was made to clean up the messy tables or mess on the floors left by others. This used to be a really nice, clean place to visit so it's a shame to see it become so grubby.
Can't fault the first class customer service, though I think I popped in at the wrong time as stock was low... Staff were making every effort with housekeeping but you can see where the unit is looking tired - as a company Costa seems to have went down the McDonald's route and saturated the market, but with price increases it's not what you could call value for money at the moment
Great coffee ☕ and friendly staff with a excellent atmosphere
Staff is not trained, have to wait 35 minutes for our drinks, after 35 minutes we being told that our order can't be fulfilled as ingredients out of stock.No apologies
Restaurantji Recommends
Busy shop and quite noisy.
Always friendly staff and comsistent food and drinks
I was here for lunch with my youngest grandchild. The service isn’t super-fast but it is friendly. As usual it was quite busy with a fair number of school kids. It’s standard Costa fare - and as usual on the high side of acceptable pricing.
Friendly staff but no impressed by one member who dropped two items on the floor and picked them up to use without washing them. Seats Nd floor were disgusting and dirty. Only here because of a birthday voucher. This is February and there were house flies in this establishment.
Handy for a quick coffee before the trains for Glasgow or East Kilbride arrive at the station.