Needs some TLC!This used to be my go-to branch due to its location and being quieter than the George Square one.Last couple of times I have been in there has been one staff member on duty during lunchtime- surely the busiest time. A few of the staff seem very new and have been left on their own without support and that slows things down.The main thing seems to be issues with the building- on a few occasions now I have had to find a new meeting place last minute due to the seating area being closed as the toilet is out of order, plus some loose tiles at the doorway and a sign up for a while now.It’s a shame because of the two branches near the train stations this one is usually the best.Wheelchair accessibility: Not great as the doors are on the heavy side and not got a button you can push to open.
Susan Seenan
Great branch of Costa in Glasgow. Clean, quick and super friendly and helpful staff especially Amy who goes over and beyond to make sure her customers receive first class service!
OceanShark
Great coffee, fast and friendly service. Eco friendly nice concept. Recommendable to drink inside or to take away anytime.
Rosemary Mcfarlane
Handy food and drinks ok but toilets bad and not very hygenic ?
Anna Junge
Coffe is bad, everything else is ok
Dave Lee
Had another great Costa coffee. Staff(man with flat cap on) very nice and helpful. Will be here again.
Kenneth Pitt
Lovely coffee and friendly staff great service
Brian Douglas
Visited Royal Exchange Square Glasgow branch. Great selection of cakes and attractive seating area.
Frances Caldwell
Oh dear! We came into have a cuppa and a catch up as it was freezing outside. The temperature was -minus outside. Girl on the counter was very helpful and pleasant. We weren't long sat down when a male member of staff jammed open the doors. After a while my sister went over to close the door as she initially thought it had been left open by accident. She was told by the male member of staff that it was too stay open as he was bringing the chairs and tables in. The shop didn't close for 45 mins. He didn't bring the chairs in. He stacked all the chairs up outside before bringing them in, this task probably took him 15 minutes. So she asked again if the doors could be closed while he wasn't needing in and she was told " No the doors are staying open" there was a discussion back and forth but he made his stance clear. To hell with all the customers in the shop who were now putting on thier coats because they were becoming cold. She told him she felt he was being unreasonable. He did not care. He then made a customer who was sitting with her drink move the table and chair she was sat at, so he could create space for these chairs that he was now dragging in. There was no regards shown toward any customers and these task should have been completed when the shop was closed. Won't be back. Couldn't organise a picnic in Park.
jeanmP9357MH
Well staffed coffee shop....unfortunately no member of staff was taking responsibility for leading the team during our visit. Available tables had not been cleared, floors were dirty and food cabinets were in a state of disarray. When it came my turn to be served I requested that a member of staff arrange our table to be cleared and wiped. I expressed my concern in respect of the shops lack of cleanliness and poor standards. Evident during our visit that staff impressed as concentrating more on takeaway deliveries. Would not recommend
Quick service. Great option to get coffee and snack away from the bustling shopping area.
Justin Hypolite
Brilliant I like costa coffee, i saw the woman goth are wonderful very most hard worked i think hope her employed of the month ?
Cendrine Zisko
Originally entered the cafe at 16:30 yesterday, aware that it was closing at 18:00. I was intending on sitting in and the only table available table was dirty so took it upon myself to clean it. The 3 members of staff did not attempt to even help clear the table or even thank me for clearing it. It took over ten minutes to get served two hot chocolates and during this time I heard the staff discussing closing the store one hour early at 5pm (which was surprising as the store was busy), I assumed that as I had originally put my order at 16:30 and due to their delay I didn't get my drinks till 16:40 I would at least get to finish my drinks in store, however at 5pm exactly I was asked to leave the store.
Andrew Skinner
Great staff and very helpfully, and a great coffee too. Can’t remember the girls name who served me. May have had an English accent, anyway she was fantastic ??
Siobhan Lauder
Came in just for a cup of tea and a toastie. The gentleman behind the till was extremely polite and helpful. He offered to carry the tray of tea over to the table and was more than willing to provide any extra help. I'm afraid I didn't get his name so he can be praised directly.
Needs some TLC!This used to be my go-to branch due to its location and being quieter than the George Square one.Last couple of times I have been in there has been one staff member on duty during lunchtime- surely the busiest time. A few of the staff seem very new and have been left on their own without support and that slows things down.The main thing seems to be issues with the building- on a few occasions now I have had to find a new meeting place last minute due to the seating area being closed as the toilet is out of order, plus some loose tiles at the doorway and a sign up for a while now.It’s a shame because of the two branches near the train stations this one is usually the best.Wheelchair accessibility: Not great as the doors are on the heavy side and not got a button you can push to open.
Great branch of Costa in Glasgow. Clean, quick and super friendly and helpful staff especially Amy who goes over and beyond to make sure her customers receive first class service!
Great coffee, fast and friendly service. Eco friendly nice concept. Recommendable to drink inside or to take away anytime.
Handy food and drinks ok but toilets bad and not very hygenic ?
Coffe is bad, everything else is ok
Had another great Costa coffee. Staff(man with flat cap on) very nice and helpful. Will be here again.
Lovely coffee and friendly staff great service
Visited Royal Exchange Square Glasgow branch. Great selection of cakes and attractive seating area.
Oh dear! We came into have a cuppa and a catch up as it was freezing outside. The temperature was -minus outside. Girl on the counter was very helpful and pleasant. We weren't long sat down when a male member of staff jammed open the doors. After a while my sister went over to close the door as she initially thought it had been left open by accident. She was told by the male member of staff that it was too stay open as he was bringing the chairs and tables in. The shop didn't close for 45 mins. He didn't bring the chairs in. He stacked all the chairs up outside before bringing them in, this task probably took him 15 minutes. So she asked again if the doors could be closed while he wasn't needing in and she was told " No the doors are staying open" there was a discussion back and forth but he made his stance clear. To hell with all the customers in the shop who were now putting on thier coats because they were becoming cold. She told him she felt he was being unreasonable. He did not care. He then made a customer who was sitting with her drink move the table and chair she was sat at, so he could create space for these chairs that he was now dragging in. There was no regards shown toward any customers and these task should have been completed when the shop was closed. Won't be back. Couldn't organise a picnic in Park.
Well staffed coffee shop....unfortunately no member of staff was taking responsibility for leading the team during our visit. Available tables had not been cleared, floors were dirty and food cabinets were in a state of disarray. When it came my turn to be served I requested that a member of staff arrange our table to be cleared and wiped. I expressed my concern in respect of the shops lack of cleanliness and poor standards. Evident during our visit that staff impressed as concentrating more on takeaway deliveries. Would not recommend
Restaurantji Recommends
Quick service. Great option to get coffee and snack away from the bustling shopping area.
Brilliant I like costa coffee, i saw the woman goth are wonderful very most hard worked i think hope her employed of the month ?
Originally entered the cafe at 16:30 yesterday, aware that it was closing at 18:00. I was intending on sitting in and the only table available table was dirty so took it upon myself to clean it. The 3 members of staff did not attempt to even help clear the table or even thank me for clearing it. It took over ten minutes to get served two hot chocolates and during this time I heard the staff discussing closing the store one hour early at 5pm (which was surprising as the store was busy), I assumed that as I had originally put my order at 16:30 and due to their delay I didn't get my drinks till 16:40 I would at least get to finish my drinks in store, however at 5pm exactly I was asked to leave the store.
Great staff and very helpfully, and a great coffee too. Can’t remember the girls name who served me. May have had an English accent, anyway she was fantastic ??
Came in just for a cup of tea and a toastie. The gentleman behind the till was extremely polite and helpful. He offered to carry the tray of tea over to the table and was more than willing to provide any extra help. I'm afraid I didn't get his name so he can be praised directly.