Brilliant service and really nice staff. Carol was very friendly and helpful.
Darcy Caddis
girl with half black half yellow hair was extremely rude to me when i asked her to add extra caramel drizzle on my coffee as i paid for it and she didnt do it correctly first time i asked politely and got laughed at as if i was silly. she then added the caramel drizzle which appeared to be all over my cup on the outside and just a mess wont b back
Zubair Javid
Ordered a Caramel Macha. Five people waiting before me. Conor mucked up 3 orders of the five customers waiting. This caused a backlog of customers waiting for their beverages.
philip mulligan
Make your coffee at home!
Mai Trieu
My favorite is Ice caramel latte and add salted cream foaming on top. I tried many times but the staff said no. And until today. Im try my lucky. Staff take my oder she said: sorry i don't have salted cream And another girl come she said: i can do it. OMG . Her name is Cherifa (a beautiful girl) helped me make the drink I oder.. She so nice. Thank u so so much Cherifa. Xxx
Daniel Parker
Had a couple of unpleasant interactions with ‘Gail’ now where I have been made to feel like dirt on her shoe.She is in extreme need of a course teaching her customer service.She is awful to deal with.Not to mention, talking about me very apparently to her colleague whilst I was waiting on my drink!I will be taking this further if I experience her being this way again.
Chris Stroe
Great coffee as always.
Raymond Kerr
I would never use this establishment as I have been told that they fiddle the £@/ system..
Douglas browning
Just a normal starbuck but the upstairs seating area is great for working
Hazelnut crunch hot chocolate with hazelnut cookie + latte and cinnamon bumLovely ?
Alex B
Top marks for the Silverburn branch of Starbucks. Popped in today for a couple of sit in Christmas Drinks, friendly and quick service - nice relaxing atmosphere.
Ryleigh Gibson
I went to silver burn in 2016 wanting a pink drink and you didn’t have it so add it on the menu.
Ashleigh O'Connor
Every time I'm here my order is wrong!! Staff spend too much time talking and carrying on amongst themselves to listen to the customers today it was petting a dog that was the distraction.
AMLAyr
We chose this location as other eateries were extremely busy but no queue here - and now I know why! We received our order but had to ask for serviettes from a server who was standing idle behind the counter. She handed us a couple of paper napkins but I thought that might be a hint that the container needed refilling but no attempt was made to do this as she returned to lounging behind the counter. The place was not busy and we made our way upstairs through a trail of litter then had to clear a table of dirty dishes before we could sit down. On closer inspection the problem was not just the debris on the floor but the floor itself was filthy. A visit to the loo was a shocker to find the toilet in a most disgusting, unhygienic state. I will certainly never be back here.
Brilliant service and really nice staff. Carol was very friendly and helpful.
girl with half black half yellow hair was extremely rude to me when i asked her to add extra caramel drizzle on my coffee as i paid for it and she didnt do it correctly first time i asked politely and got laughed at as if i was silly. she then added the caramel drizzle which appeared to be all over my cup on the outside and just a mess wont b back
Ordered a Caramel Macha. Five people waiting before me. Conor mucked up 3 orders of the five customers waiting. This caused a backlog of customers waiting for their beverages.
Make your coffee at home!
My favorite is Ice caramel latte and add salted cream foaming on top. I tried many times but the staff said no. And until today. Im try my lucky. Staff take my oder she said: sorry i don't have salted cream And another girl come she said: i can do it. OMG . Her name is Cherifa (a beautiful girl) helped me make the drink I oder.. She so nice. Thank u so so much Cherifa. Xxx
Had a couple of unpleasant interactions with ‘Gail’ now where I have been made to feel like dirt on her shoe.She is in extreme need of a course teaching her customer service.She is awful to deal with.Not to mention, talking about me very apparently to her colleague whilst I was waiting on my drink!I will be taking this further if I experience her being this way again.
Great coffee as always.
I would never use this establishment as I have been told that they fiddle the £@/ system..
Just a normal starbuck but the upstairs seating area is great for working
Great place for coffee, and plenty of
Restaurantji Recommends
Hazelnut crunch hot chocolate with hazelnut cookie + latte and cinnamon bumLovely ?
Top marks for the Silverburn branch of Starbucks. Popped in today for a couple of sit in Christmas Drinks, friendly and quick service - nice relaxing atmosphere.
I went to silver burn in 2016 wanting a pink drink and you didn’t have it so add it on the menu.
Every time I'm here my order is wrong!! Staff spend too much time talking and carrying on amongst themselves to listen to the customers today it was petting a dog that was the distraction.
We chose this location as other eateries were extremely busy but no queue here - and now I know why! We received our order but had to ask for serviettes from a server who was standing idle behind the counter. She handed us a couple of paper napkins but I thought that might be a hint that the container needed refilling but no attempt was made to do this as she returned to lounging behind the counter. The place was not busy and we made our way upstairs through a trail of litter then had to clear a table of dirty dishes before we could sit down. On closer inspection the problem was not just the debris on the floor but the floor itself was filthy. A visit to the loo was a shocker to find the toilet in a most disgusting, unhygienic state. I will certainly never be back here.