The service was outstanding, we regrettably don't remember the name of our waitress, however her tattoos were really cool. Her service was outstanding and we had an amazing time. The food was amazing, the garlic bread with mozzarella and caramelized balsamic onions was out of this world!
Baptiste
Great experience as a family with kids. Tasty food and staff really friendly.
clare mcg
Family dinner here and staff, food and everything else was perfect. We were served by Karen and nothing was a problem for her. Food was great and good portion sizes. We can’t wait to come backDietary restrictions: Gluten free, vegetarian options widely availableKid-friendliness: We had our kids with us ages 7 and 10 kids menu is great and also have colouring in it kids wish
Amiee Smith
Can't fault the food, but the service was terrible. The server who seated and took our order seemed to be offended that we were there for some reason. Constant scowl and took orders from other tables before us. Ruined the atmosphere and put off coming back.
عبدالله العقيل
Had a very delicious Italian food here. The staff were friendly, especially Mike.
Daniela Marvil
First time at Zizzi’s, but was not the best experience. Some of the items we ordered were great, (like the Truffle & Panceta Carbonara) but some others were quite forgettable (like the Primavera pizza, which was quite dry).The thing we disliked the most was how long it took for the food to arrive: 4 main courses took almost an hour to arrive, and it was just a pasta dish, a single pizza, a calzone and one final chicken dish.Overall the food is good but if you’re short on time, maybe look for another one.
Jorge Martinez
Had the garlic bread and the pizza primavera. The bread was very good but the pizza was okay at best. On a non-busy night, the wait time was over an hour. Very friendly staff, though.
Melissa Gillen
Unfortunately it was so loud due to the staff at the pizza bar banging pots and utensils everywhere, we couldn't hear ourselves talk to each other.Pizzas could have been better, very dry, little cheese and a scraping of sauce. City centre zizzis is
Sunshine28022951073
Poor quality, prepackaged off site, inauthentic. Do not order the mushroom risotto! The website shows a beautiful photo of a nice looking risotto - rich, white, creamy with plump grains of rice and garnished with glossy mushrooms and sage. What rocked up at the table was a plate of grey slop, about the consistency and texture of runny porridge. There were no discernible mushrooms and I could barely find a complete grain of rice. I put my fork through it and it all just ran through leaving nothing solid to put in my mouth. All I had to do was say ‘excuse me’ to the nice young waiter and he immediately said ‘of course, I’ll take that away’ so it’s clearly a known issue. A waitress advised me that’s just how it arrives on site, prepackaged and virtually inedible. We also ordered £5 mocktails that essentially looked like a tumbler of diluting juice. The fonduta starter was disappointing and heavy on bread items but at least I wasn’t starving after that pile of bland stodge.
JLo
Eaten here with friends and family numerous times. Never disappoints. Good food, good service, recommended.
Service was awful. Not one person asked if we wanted drinks until we asked to order food. 40 minutes without a drink despite asking several times. They even informed us that we only had a ‘slot’ and would have to hurry. 9 people on a staff night out and they only managed to get one round of drinks and 2 courses from them. They certainly didn’t know how to sell. If I owned the restaurant I’d be furious. So much wasted time where the customer wasn’t spending or being served.The restaurant wasn’t full and the food service was super slow and came in dribs and drabs.The squid was good, probably bought in frozen but a good quality one well cooked. The prawns were cold and hence pretty bland.The rustica pizza was nice but not really a pizza, more a flat bread with toppings. Way too expensive for what it was.Definitely won’t go back. Nothing unique or special about this place. The staff were pleasant enough but lacked leadership and efficiency.
Sandra T
Ok,this review is for take out,it was a birthday celebration and with nobody to watch our pup we all stayed home.The classic pizza was so disappointing,it was so thin the crust was dry and hard and breaking up.0 sauce,so it was dry dry dry,this wasn’t a Blanco pizza so???Everyone said the pizzas could have had morebase sauce.Not worth it, save your dough!
BlackCumin
Overall quite disappointing We should’ve known when we arrived for a pre-booked table and were left standing at the entrance for approaching 10 minutes without any acknowledgment. We had to go and grab the guy at the bar to sort us out. The restaurant wasn’t half full at 7:30 on Saturday night and began to empty after we arrived. Tables were a riot of used and uncleared dishes. Staff were running about mad without any direction or, mostly, standing looking at the kitchen, waiting for things to be sent out, and ignoring the customers. It took us until 8:08 until our drinks arrived. Our starters arrived quickly thereafter and then a few minutes later they arrived again before they realised their mistake. The food was unremarkable and fine but the chaos of the organisation was palpable. This impacted on our experience and we left very disappointed. We won’t bother coming back, there are so many better places. The management obviously haven’t staffed the place properly and weren’t running it well which is a shame.
Jacky M
My son bought from here tonight it must be the worst I've ever had pizza was cold and burnt bag of chips if you can call it that a hand full of frozen hard chips were over cooked and inedible. The delivery guy must have know they were frozen handing them over. I think he couldn't find the address my son had to go out to look for him told my son to call yous himself he said it was uber eats that deliverd it Never Buy From Here Again!! Wouldn't eat it if it was free!
Dougie McKay
Zizzis have really reduced portion size and the 5 layer lasagna was so small I doubt it had more than 2 layers! Overpriced and undersized food, what a shame, I used to love Zizzis. It was also very cold in the restaurant so I'm guessing money is a problem for the chain? The staff were lovely, just as well, but won't be back any time soon.
The service was outstanding, we regrettably don't remember the name of our waitress, however her tattoos were really cool. Her service was outstanding and we had an amazing time. The food was amazing, the garlic bread with mozzarella and caramelized balsamic onions was out of this world!
Great experience as a family with kids. Tasty food and staff really friendly.
Family dinner here and staff, food and everything else was perfect. We were served by Karen and nothing was a problem for her. Food was great and good portion sizes. We can’t wait to come backDietary restrictions: Gluten free, vegetarian options widely availableKid-friendliness: We had our kids with us ages 7 and 10 kids menu is great and also have colouring in it kids wish
Can't fault the food, but the service was terrible. The server who seated and took our order seemed to be offended that we were there for some reason. Constant scowl and took orders from other tables before us. Ruined the atmosphere and put off coming back.
Had a very delicious Italian food here. The staff were friendly, especially Mike.
First time at Zizzi’s, but was not the best experience. Some of the items we ordered were great, (like the Truffle & Panceta Carbonara) but some others were quite forgettable (like the Primavera pizza, which was quite dry).The thing we disliked the most was how long it took for the food to arrive: 4 main courses took almost an hour to arrive, and it was just a pasta dish, a single pizza, a calzone and one final chicken dish.Overall the food is good but if you’re short on time, maybe look for another one.
Had the garlic bread and the pizza primavera. The bread was very good but the pizza was okay at best. On a non-busy night, the wait time was over an hour. Very friendly staff, though.
Unfortunately it was so loud due to the staff at the pizza bar banging pots and utensils everywhere, we couldn't hear ourselves talk to each other.Pizzas could have been better, very dry, little cheese and a scraping of sauce. City centre zizzis is
Poor quality, prepackaged off site, inauthentic. Do not order the mushroom risotto! The website shows a beautiful photo of a nice looking risotto - rich, white, creamy with plump grains of rice and garnished with glossy mushrooms and sage. What rocked up at the table was a plate of grey slop, about the consistency and texture of runny porridge. There were no discernible mushrooms and I could barely find a complete grain of rice. I put my fork through it and it all just ran through leaving nothing solid to put in my mouth. All I had to do was say ‘excuse me’ to the nice young waiter and he immediately said ‘of course, I’ll take that away’ so it’s clearly a known issue. A waitress advised me that’s just how it arrives on site, prepackaged and virtually inedible. We also ordered £5 mocktails that essentially looked like a tumbler of diluting juice. The fonduta starter was disappointing and heavy on bread items but at least I wasn’t starving after that pile of bland stodge.
Eaten here with friends and family numerous times. Never disappoints. Good food, good service, recommended.
Restaurantji Recommends
Service was awful. Not one person asked if we wanted drinks until we asked to order food. 40 minutes without a drink despite asking several times. They even informed us that we only had a ‘slot’ and would have to hurry. 9 people on a staff night out and they only managed to get one round of drinks and 2 courses from them. They certainly didn’t know how to sell. If I owned the restaurant I’d be furious. So much wasted time where the customer wasn’t spending or being served.The restaurant wasn’t full and the food service was super slow and came in dribs and drabs.The squid was good, probably bought in frozen but a good quality one well cooked. The prawns were cold and hence pretty bland.The rustica pizza was nice but not really a pizza, more a flat bread with toppings. Way too expensive for what it was.Definitely won’t go back. Nothing unique or special about this place. The staff were pleasant enough but lacked leadership and efficiency.
Ok,this review is for take out,it was a birthday celebration and with nobody to watch our pup we all stayed home.The classic pizza was so disappointing,it was so thin the crust was dry and hard and breaking up.0 sauce,so it was dry dry dry,this wasn’t a Blanco pizza so???Everyone said the pizzas could have had morebase sauce.Not worth it, save your dough!
Overall quite disappointing We should’ve known when we arrived for a pre-booked table and were left standing at the entrance for approaching 10 minutes without any acknowledgment. We had to go and grab the guy at the bar to sort us out. The restaurant wasn’t half full at 7:30 on Saturday night and began to empty after we arrived. Tables were a riot of used and uncleared dishes. Staff were running about mad without any direction or, mostly, standing looking at the kitchen, waiting for things to be sent out, and ignoring the customers. It took us until 8:08 until our drinks arrived. Our starters arrived quickly thereafter and then a few minutes later they arrived again before they realised their mistake. The food was unremarkable and fine but the chaos of the organisation was palpable. This impacted on our experience and we left very disappointed. We won’t bother coming back, there are so many better places. The management obviously haven’t staffed the place properly and weren’t running it well which is a shame.
My son bought from here tonight it must be the worst I've ever had pizza was cold and burnt bag of chips if you can call it that a hand full of frozen hard chips were over cooked and inedible. The delivery guy must have know they were frozen handing them over. I think he couldn't find the address my son had to go out to look for him told my son to call yous himself he said it was uber eats that deliverd it Never Buy From Here Again!! Wouldn't eat it if it was free!
Zizzis have really reduced portion size and the 5 layer lasagna was so small I doubt it had more than 2 layers! Overpriced and undersized food, what a shame, I used to love Zizzis. It was also very cold in the restaurant so I'm guessing money is a problem for the chain? The staff were lovely, just as well, but won't be back any time soon.