Me and my boyfriend went here for lunch, this was the first time we visited and thought the food was super tasty ! The staff couldn’t have been more friendly and helpful, I would 100% recommend.
Nicole_Mcl0
The food was great the staff were very nice and helpful very fast service highly recommended will definitely be visiting again!
Escape04085517478
Lovely Christmas lunch and excellent service from start to finish. Large portions and lots of choice on Christmas menu
pinkedd
We decided to treat ourselves to the Christmas lunch today, usually it's a quick dash from work to get our lentil soup and sandwiches. We opted for the two course lunch. Lovely turkey dinner followed by Christmas pud. Then coffee and a mince pie. Service as always is friendly and helpful. We made a reservation for the table due to being restricted for time. Lunch was served promptly and we were all very pleased. Would defo recommend it to others. We bought lovely Christmas treats back to the rest of the team. Thank you
M9511KXanned
We went in to restaurant Thursday 9th November at 1240 Went up to the counter to order two baked potatoes only to be told that there wasn't any !!! Unacceptable at this time of day
Jerry M
If you like getting mugged and your cakes full of chemicals , this is the baker for you. Both of us felt ill after eating their cakes , we wont be back.
N8915
Went in for portion macaroni got two small scoops charged £3 05 good macaroni but not value for money come on Mr ross we have supported u through the years so at least give a slightly better portion size
theglebe17
Portsoy shop Went in for sandwiches.. burger and coffee takeaways. Was served by Lucy a girl with a unfortunate attitude who had absolutely no people skills. She was rude and defiant..a lady called Victoria came to my rescue and apologised to me on behalf of the girl. We go to Buckie and Banff shops with no problems..nice friendly staff.
Teresa McHardy
Great pool for swimming lessons staff are lovely
Shirley C
We ordered 2 items, a cheese toastie on white and a cheese and ham on brown. After being asked by assistant multiple times if we wanted white or brown, did we want salad...I mean at least 6 times, then having order read back, when delivered to our table it was one cheese toastie ( so tough i left part of it!) and a plate of sandwiches! At no point was the word sandwich mentioned. A senior staff member came to apologise and said staff member at till was nervous. We just kept the sandwiches..but it wasnt on our order. She did give us two free cakes, which was nice. However I wont be back there again.
Nice enough place to have lunch, was very busy but staff still remained polite and friendly. Will be returning!
Sightsee41813712205
Stopped here for an afternoon cuppa today and what a great experience. Fresh made pancakes were so very good. The highlight of our visit was the delightful, kind, young lady who took our order at the till and brought us our pancakes. What a credit to the company.
7plates
Walked in group of 8 ok it was busy at the time so there was a little wait for the table. Sat down and ordered at the till to then wait 25-30 mins for our food. I understand when your busy it can be a bit of a wait but when a table of 5 and a table of 4 come in after us order and get their food before us is unacceptable. Then i find a hair in my COLD chips litterally just out of the fryer apparently. NOT ON! said to the staff No refund No appology but asked if i would want more ehh NO THANKS...also the garbage outside is disgusting dog poop bags at the front door of your cafe... very hygenic indeed ... i will not be back to this place!!!
Harishhandsau
Visiting the head office cafe’ was absolutely a great experience. Everyone has a smile and great welcome. Anne, Maggie and Jennifer were absolutely great. Looked after us so well ? Love the Chicken Pie and actually the whole meal. Thank you all ??
SandyGdman
Poor customer service in cafe at lunchtime. No assistant to serve out soup in cafe/coffee shop - yet the one on the till taking 2 customers who just bypassed the queue - coming from the other direction to order food! at the till! You shouldn’t have to wait in excess of 5 minutes to get served!
Me and my boyfriend went here for lunch, this was the first time we visited and thought the food was super tasty ! The staff couldn’t have been more friendly and helpful, I would 100% recommend.
The food was great the staff were very nice and helpful very fast service highly recommended will definitely be visiting again!
Lovely Christmas lunch and excellent service from start to finish. Large portions and lots of choice on Christmas menu
We decided to treat ourselves to the Christmas lunch today, usually it's a quick dash from work to get our lentil soup and sandwiches. We opted for the two course lunch. Lovely turkey dinner followed by Christmas pud. Then coffee and a mince pie. Service as always is friendly and helpful. We made a reservation for the table due to being restricted for time. Lunch was served promptly and we were all very pleased. Would defo recommend it to others. We bought lovely Christmas treats back to the rest of the team. Thank you
We went in to restaurant Thursday 9th November at 1240 Went up to the counter to order two baked potatoes only to be told that there wasn't any !!! Unacceptable at this time of day
If you like getting mugged and your cakes full of chemicals , this is the baker for you. Both of us felt ill after eating their cakes , we wont be back.
Went in for portion macaroni got two small scoops charged £3 05 good macaroni but not value for money come on Mr ross we have supported u through the years so at least give a slightly better portion size
Portsoy shop Went in for sandwiches.. burger and coffee takeaways. Was served by Lucy a girl with a unfortunate attitude who had absolutely no people skills. She was rude and defiant..a lady called Victoria came to my rescue and apologised to me on behalf of the girl. We go to Buckie and Banff shops with no problems..nice friendly staff.
Great pool for swimming lessons staff are lovely
We ordered 2 items, a cheese toastie on white and a cheese and ham on brown. After being asked by assistant multiple times if we wanted white or brown, did we want salad...I mean at least 6 times, then having order read back, when delivered to our table it was one cheese toastie ( so tough i left part of it!) and a plate of sandwiches! At no point was the word sandwich mentioned. A senior staff member came to apologise and said staff member at till was nervous. We just kept the sandwiches..but it wasnt on our order. She did give us two free cakes, which was nice. However I wont be back there again.
Restaurantji Recommends
Nice enough place to have lunch, was very busy but staff still remained polite and friendly. Will be returning!
Stopped here for an afternoon cuppa today and what a great experience. Fresh made pancakes were so very good. The highlight of our visit was the delightful, kind, young lady who took our order at the till and brought us our pancakes. What a credit to the company.
Walked in group of 8 ok it was busy at the time so there was a little wait for the table. Sat down and ordered at the till to then wait 25-30 mins for our food. I understand when your busy it can be a bit of a wait but when a table of 5 and a table of 4 come in after us order and get their food before us is unacceptable. Then i find a hair in my COLD chips litterally just out of the fryer apparently. NOT ON! said to the staff No refund No appology but asked if i would want more ehh NO THANKS...also the garbage outside is disgusting dog poop bags at the front door of your cafe... very hygenic indeed ... i will not be back to this place!!!
Visiting the head office cafe’ was absolutely a great experience. Everyone has a smile and great welcome. Anne, Maggie and Jennifer were absolutely great. Looked after us so well ? Love the Chicken Pie and actually the whole meal. Thank you all ??
Poor customer service in cafe at lunchtime. No assistant to serve out soup in cafe/coffee shop - yet the one on the till taking 2 customers who just bypassed the queue - coming from the other direction to order food! at the till! You shouldn’t have to wait in excess of 5 minutes to get served!