Hubby always uses Costa if in Montrose. Coffee and hot chocolate very tasty. Downside is the long queues waiting to get served.
Z D (Zacitup)
Had a mocha and an espresso. Both tasted nice. The disappointing part was the customer service. Staff just seemed chaotic and all over the place. It was so busy that you couldn’t even get a space to sit. One word to describe this Costa Coffee was mayhem.Parking: Plenty of space to park outside.Wheelchair accessibility: Accessibility isn’t an issue.
385alisonm
I visited Costa in Montrose on 15 Oct 2023 with my 2 adult daughters. Much to my embarrassment, I dropped the tray resulting in one of the hot chocolates spilling all over the table. The male Barista was over in minutes to clean it up, with no fuss and offered to refresh our drinks. Very impressed !!
Dan Robertson
I do like a Costa Coffee. The toastie and the tart I had were good too.
Susan McLachlan
Haven't been for ages but a fab flat white n lemon curd tart. And friendly staff!
lydia stock
Hot water urn or machine broken so they couldn’t do any drinks with hot water.Not sure why they couldn’t boil water in the milk frothing jugs.Apart from that it’s a normal Costa
Jenny Tann
Staff wouldn't toast Panatone !! Only warmed it up with wrapper still on. Indoor and outdoor seating.
Paul S
Lovely wrap heated up for me. Couple of druggies came in later. Didn't sit near me thankfully.
stephen gribben
Was not up to the standard that other costa coffee cafe I have visited needs refurbished ,would not get even near the environment, service which we recieve from our local costa cafe in coatbridgeParking: No problem parking
£4.10 for a coffee and some ice cubes. When will I learn. Coffee more expensive than crack. Over priced nonsense
Kevin Behr
Another Costa that doesn't have salt n pepper, and can't get it, despite head office telling me they can order sachets.
Groovychic2013
I normally love Costa cafes but this one is horrid… The staff are so rude and the place is filthy and unkempt. Outside the cafe is filthy. Seems Costa don’t take pride in their surroundings. I wish I had paid more attention to the warning state of the exterior before going in. The older women who served us was really annoyed that I was looking at the drinks menu .. she shouted at me quite forcefully saying the drinks in here are the sane as every Costa so what do you want ?!!!! Another member of staff pushed my husband out of the way to refill the merchandise counter.. SO RUDE… who trained these rude individuals? As I type, the cafe is empty the staff are huddled up chatting and almost lying across the counter having a rest, completely ignoring dirty tables full of dirty trays of crockery. Shame on you Costa! Montrose branch has put me off Costa altogether. Think I’ll try my luck at Starbucks in future..
Sandra Hayes
Staff very friendly and its nice to see that they enjoy there jobs and care for there customersParking: Perfect location and free parking
Westerton Scotland
Visited yesterday, the outside seating area is filthy, litter, debris, rusty tables and chairs no very inviting on a sunny day in Montrose
Great service, friendly
Hubby always uses Costa if in Montrose. Coffee and hot chocolate very tasty. Downside is the long queues waiting to get served.
Had a mocha and an espresso. Both tasted nice. The disappointing part was the customer service. Staff just seemed chaotic and all over the place. It was so busy that you couldn’t even get a space to sit. One word to describe this Costa Coffee was mayhem.Parking: Plenty of space to park outside.Wheelchair accessibility: Accessibility isn’t an issue.
I visited Costa in Montrose on 15 Oct 2023 with my 2 adult daughters. Much to my embarrassment, I dropped the tray resulting in one of the hot chocolates spilling all over the table. The male Barista was over in minutes to clean it up, with no fuss and offered to refresh our drinks. Very impressed !!
I do like a Costa Coffee. The toastie and the tart I had were good too.
Haven't been for ages but a fab flat white n lemon curd tart. And friendly staff!
Hot water urn or machine broken so they couldn’t do any drinks with hot water.Not sure why they couldn’t boil water in the milk frothing jugs.Apart from that it’s a normal Costa
Staff wouldn't toast Panatone !! Only warmed it up with wrapper still on. Indoor and outdoor seating.
Lovely wrap heated up for me. Couple of druggies came in later. Didn't sit near me thankfully.
Was not up to the standard that other costa coffee cafe I have visited needs refurbished ,would not get even near the environment, service which we recieve from our local costa cafe in coatbridgeParking: No problem parking
Restaurantji Recommends
£4.10 for a coffee and some ice cubes. When will I learn. Coffee more expensive than crack. Over priced nonsense
Another Costa that doesn't have salt n pepper, and can't get it, despite head office telling me they can order sachets.
I normally love Costa cafes but this one is horrid… The staff are so rude and the place is filthy and unkempt. Outside the cafe is filthy. Seems Costa don’t take pride in their surroundings. I wish I had paid more attention to the warning state of the exterior before going in. The older women who served us was really annoyed that I was looking at the drinks menu .. she shouted at me quite forcefully saying the drinks in here are the sane as every Costa so what do you want ?!!!! Another member of staff pushed my husband out of the way to refill the merchandise counter.. SO RUDE… who trained these rude individuals? As I type, the cafe is empty the staff are huddled up chatting and almost lying across the counter having a rest, completely ignoring dirty tables full of dirty trays of crockery. Shame on you Costa! Montrose branch has put me off Costa altogether. Think I’ll try my luck at Starbucks in future..
Staff very friendly and its nice to see that they enjoy there jobs and care for there customersParking: Perfect location and free parking
Visited yesterday, the outside seating area is filthy, litter, debris, rusty tables and chairs no very inviting on a sunny day in Montrose