Hello, I was in having a spot of lunch with my husband when the woman behind the till was very rude and it looked as thought she was on drugs she was dropping money and spilling my coffee, both mine and my husbands sandwich was very badly presented. I didn’t manage to get the woman’s name, she had glasses blonde hair and hair tied up. I won’t be back.
Anne L
4 of us are at the Ellon Symposium after hearing lots of positive feedback. However, I cannot agree. I ordered a triple deck sandwich. The bread (a bloomer) was stale or had the consistency of gluten free bread and in my opinion was inedible. I just ate the contents of sandwich which was very nice. Also the homemade coleslaw was fizzy. My granddaughter had ordered a pancake with maple syrup but the waitress had completely forgotten about it and was only served when we were nearly finished our meal and only after being reminded. This too was inedible! She loves pancakes but one mouthful was enough, it too, was hard and stale. We all taste tested it and agreed with her. At the end of the meal, I informed the waitress of our findings. She apologized and said the bloomer bread was brought fresh that morning?!? Also that the pancakes were made fresh in that morning?!?!
davidmS482NH
Immediately following my order being taken and being told to sit at a table, that particular member of staff promptly left the premises. Subsequently. it was clear that staff training was being undertaken (one on one) but I sensed that all was not well. Customers came and went and it took over half an hour for my order to arrive. I was told that they thought I was with some other customers??!!? . Although apologies were made and I was seated at a table directly in front of the counter throughout, I was not impressed with the experience.
Andy H
On a recent leisure visit to Peterhead I dropped into the Symposium Coffee House. The good: lovely staff and they serve large flat whites. Almost no other cafe does this. An eight ounce flat white might be the tradition, but it is too small. The crispy bacon bagel was very nice. The not so good: I didn’t enjoy the coffee. I don’t know which blend is being used, but you could do better. The coffee had 6 shots in a 16oz mug. I wonder what size the shot is? At home I use 18g of coffee to 36g of water then top up the rest with steamed full fat milk in a 12oz cup. There was too much water to too little milk, and the milk was semi skimmed. Full fat really is a must to make a decent coffee. I needed four sachets of sugar to make it palatable. Although honey for pancakes was on the menu, none was available. I wondered if the coffee making was poor at this branch so I nipped along toFraserburgh for a comparison. The staff were lovely again, but the coffee wasn’t. It was the same quality as the Peterhead branch. I have come to the conclusion that getting a decent coffee in Peterhead is probably a difficult thing, but have noticed in the other reviews that people really rate the coffee. My first decent flat white was back in Costa Coffee in Aberdeen, where they use full fat milk and a decent blend, with a decent ratio of milk to water.
1945DJM
The cafe is very central and ordering was done via the mobile. Lovely coffee and cake and good service
McTravelScot
Had never been here before but since we were in the area we decided to give it a try, both had cappuccino and shared a large pancake and both were excellent!! Will definitely visit again when in Peterhead. Staff were lovely and friendly too. Great place for a coffee stop :)
Hello, I was in having a spot of lunch with my husband when the woman behind the till was very rude and it looked as thought she was on drugs she was dropping money and spilling my coffee, both mine and my husbands sandwich was very badly presented. I didn’t manage to get the woman’s name, she had glasses blonde hair and hair tied up. I won’t be back.
4 of us are at the Ellon Symposium after hearing lots of positive feedback. However, I cannot agree. I ordered a triple deck sandwich. The bread (a bloomer) was stale or had the consistency of gluten free bread and in my opinion was inedible. I just ate the contents of sandwich which was very nice. Also the homemade coleslaw was fizzy. My granddaughter had ordered a pancake with maple syrup but the waitress had completely forgotten about it and was only served when we were nearly finished our meal and only after being reminded. This too was inedible! She loves pancakes but one mouthful was enough, it too, was hard and stale. We all taste tested it and agreed with her. At the end of the meal, I informed the waitress of our findings. She apologized and said the bloomer bread was brought fresh that morning?!? Also that the pancakes were made fresh in that morning?!?!
Immediately following my order being taken and being told to sit at a table, that particular member of staff promptly left the premises. Subsequently. it was clear that staff training was being undertaken (one on one) but I sensed that all was not well. Customers came and went and it took over half an hour for my order to arrive. I was told that they thought I was with some other customers??!!? . Although apologies were made and I was seated at a table directly in front of the counter throughout, I was not impressed with the experience.
On a recent leisure visit to Peterhead I dropped into the Symposium Coffee House. The good: lovely staff and they serve large flat whites. Almost no other cafe does this. An eight ounce flat white might be the tradition, but it is too small. The crispy bacon bagel was very nice. The not so good: I didn’t enjoy the coffee. I don’t know which blend is being used, but you could do better. The coffee had 6 shots in a 16oz mug. I wonder what size the shot is? At home I use 18g of coffee to 36g of water then top up the rest with steamed full fat milk in a 12oz cup. There was too much water to too little milk, and the milk was semi skimmed. Full fat really is a must to make a decent coffee. I needed four sachets of sugar to make it palatable. Although honey for pancakes was on the menu, none was available. I wondered if the coffee making was poor at this branch so I nipped along toFraserburgh for a comparison. The staff were lovely again, but the coffee wasn’t. It was the same quality as the Peterhead branch. I have come to the conclusion that getting a decent coffee in Peterhead is probably a difficult thing, but have noticed in the other reviews that people really rate the coffee. My first decent flat white was back in Costa Coffee in Aberdeen, where they use full fat milk and a decent blend, with a decent ratio of milk to water.
The cafe is very central and ordering was done via the mobile. Lovely coffee and cake and good service
Had never been here before but since we were in the area we decided to give it a try, both had cappuccino and shared a large pancake and both were excellent!! Will definitely visit again when in Peterhead. Staff were lovely and friendly too. Great place for a coffee stop :)
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