It is no coincidence that I have had food poisoning 3 times right after eating here.Poor food, poor service and poor prices, do not eat at this subway.
Jeremy Johnston
My wife went into Subway today at 4.25 to be told that she could not eat in because they ‘needed to wash and clean the restaurant’. She was not allowed to sit and eat even though the restaurant was not due to close for another 90 minutes. I think the staff here need some urgent training. Their priorities are all wrong…
F'zinooo
Absolutely hostile atmosphere, the little grump bag behind the counter, whom I assume must be the manager of such establishment, greeted us, from the minute we walked through the door, with an angry and demeaning tone.This encounter left me with a feeling of guilt as I was eating my food, as it felt I had been in the wrong, however, I am just a regular civil subway customer, this embarkment has left me dumbfounded whether I shall return to this subway in particular, and also subways across all stretches of the globe.All I wanted was for a civilised and enjoyable meal, yet I am mortified with my experience and am Devastated with this encounter as I usually love my 6 inch hearty Italian sub! But how could I return after this????Many regards, Paul hammerstone.
Zac Croyz
The best Subway I have visited, and this is simply due to the fact of the woman who served us, she was very lovely and took time with me and my brother to ensure our sandwiches were perfect!Vegetarian options: Build your own sandwich put what you like on thereDietary restrictions: You can put what you like on your sandwich so it's your choice.
Gibbo118228
Bosses, your young team desperately needs training if it is to be left unsupervised. I called in yesterday afternoon to pick-up a subway for my daughter. The place was deserted and everyone was in a little kitchen right next to the counter but out of sight. One girl was in the midst of telling an exciting story. It was so gripping that they had to continue despite the inconvenience of my appearance. After a few moments, the young lady edged into sight and began putting on gloves. At no point did she greet me or make eye contact, she simply carried on with her story. Clearly embarrassed, her female colleague said "why don't you just get on and make the lady her sandwich". The first girl, asked me what I wanted, as soon as she has ascertained and grabbed the bread, she continued once again with her story and the two of them were once again engrossed. The second stopped the dialogue for a second to ask me what salad I wanted and she proceeded to add it whilst still in full-blow conversation with girl number 1. I'm sure they are lovely, harmless girls but this is not a youth club. Basic customer service rules or NEVER EVER having a personal conversation in front of a customer and arguably even more basic, greeting people and keeping eye contact need to be taught.
Mark Mark
Feel depressed every time I go in here the staff are so miserable. The prices they charge a simple smile or an hello would not go a miss totally all look so down. Try phillpots up the road much nicer environment to be served. Cheaper also . Maybe some staff training. ????However the girl who is manager is the worst one so as the saying goes lead by example your staff may cheer up be a while before I would go back in.
Jenny
Been a few times to this branch, however this will be the last. Extremely rude staff with bad attitude on more than one visit.Staff look like they don’t want to be there. Asked for a little bit of extra lettuce and was point blank refused.
Naveen Menon
Just wanted to give a shoutout to Rita, who works for this store. She is super helpful and patient. Her customer service skills are at a very high level, and she always goes the extra mile.
1978jrw
Great clean place with superb staff and good food. Hand sanitizers. Topped up which is more than many motorway service have.
James Drummond
No soap in the bath room, whe I asked I was told they didn't have any. That's means the staff aren't washing thier hands properly either.Kid-friendliness: Nope, the staff member was rude to children
Cheese toasties soft and looked like warmed up in microwave. Hash browns not warmed properly and all cookies were gone. Unhappy staff. Appalling!!!
Rhiannon Moore
I’m not one to complainBut the woman’s attitude towards the customers was appalling. She yelled across the room if someone used the toilet.Muttering under her breath. She publicly embarrassed the customers. Mainly the younger ones.She’s very self centered.
Lauren Bywater
I ordered a Veggie Delight foot longVeggie Delite® - Footlong toasted, what was delivered was a plain white baguette which wasn't very nice and not toasted. Also missing from the ordered was, sea salt, mixed peppercorns and cispy onions. The presentation was shocking, it was all dumped into the baguette and all fell out when I opened it up, also the baguette was soggy from the amount of mayo that was just 'dumped' onto it. It was not nice at all, I could have done a better a job and saved myself £13! I don't know how hard it is to follow a list?! Not impressed!
Meg MaCc
The older lady that works there is rude and has a bad attitude. She swore, had her elbows on the chopping boards and was muttering things under her breath.
Luke Hignett
staff was extremely rude about us being in 25 minutes before closing, ordering then needed to use the toilet and she rudely shouted ‘don’t use the toilet ive just cleaned it!’ in the most vile tone I will not be returning to this establishment until staff are taught not to be lazy and how to respect customers.
It is no coincidence that I have had food poisoning 3 times right after eating here.Poor food, poor service and poor prices, do not eat at this subway.
My wife went into Subway today at 4.25 to be told that she could not eat in because they ‘needed to wash and clean the restaurant’. She was not allowed to sit and eat even though the restaurant was not due to close for another 90 minutes. I think the staff here need some urgent training. Their priorities are all wrong…
Absolutely hostile atmosphere, the little grump bag behind the counter, whom I assume must be the manager of such establishment, greeted us, from the minute we walked through the door, with an angry and demeaning tone.This encounter left me with a feeling of guilt as I was eating my food, as it felt I had been in the wrong, however, I am just a regular civil subway customer, this embarkment has left me dumbfounded whether I shall return to this subway in particular, and also subways across all stretches of the globe.All I wanted was for a civilised and enjoyable meal, yet I am mortified with my experience and am Devastated with this encounter as I usually love my 6 inch hearty Italian sub! But how could I return after this????Many regards, Paul hammerstone.
The best Subway I have visited, and this is simply due to the fact of the woman who served us, she was very lovely and took time with me and my brother to ensure our sandwiches were perfect!Vegetarian options: Build your own sandwich put what you like on thereDietary restrictions: You can put what you like on your sandwich so it's your choice.
Bosses, your young team desperately needs training if it is to be left unsupervised. I called in yesterday afternoon to pick-up a subway for my daughter. The place was deserted and everyone was in a little kitchen right next to the counter but out of sight. One girl was in the midst of telling an exciting story. It was so gripping that they had to continue despite the inconvenience of my appearance. After a few moments, the young lady edged into sight and began putting on gloves. At no point did she greet me or make eye contact, she simply carried on with her story. Clearly embarrassed, her female colleague said "why don't you just get on and make the lady her sandwich". The first girl, asked me what I wanted, as soon as she has ascertained and grabbed the bread, she continued once again with her story and the two of them were once again engrossed. The second stopped the dialogue for a second to ask me what salad I wanted and she proceeded to add it whilst still in full-blow conversation with girl number 1. I'm sure they are lovely, harmless girls but this is not a youth club. Basic customer service rules or NEVER EVER having a personal conversation in front of a customer and arguably even more basic, greeting people and keeping eye contact need to be taught.
Feel depressed every time I go in here the staff are so miserable. The prices they charge a simple smile or an hello would not go a miss totally all look so down. Try phillpots up the road much nicer environment to be served. Cheaper also . Maybe some staff training. ????However the girl who is manager is the worst one so as the saying goes lead by example your staff may cheer up be a while before I would go back in.
Been a few times to this branch, however this will be the last. Extremely rude staff with bad attitude on more than one visit.Staff look like they don’t want to be there. Asked for a little bit of extra lettuce and was point blank refused.
Just wanted to give a shoutout to Rita, who works for this store. She is super helpful and patient. Her customer service skills are at a very high level, and she always goes the extra mile.
Great clean place with superb staff and good food. Hand sanitizers. Topped up which is more than many motorway service have.
No soap in the bath room, whe I asked I was told they didn't have any. That's means the staff aren't washing thier hands properly either.Kid-friendliness: Nope, the staff member was rude to children
Restaurantji Recommends
Cheese toasties soft and looked like warmed up in microwave. Hash browns not warmed properly and all cookies were gone. Unhappy staff. Appalling!!!
I’m not one to complainBut the woman’s attitude towards the customers was appalling. She yelled across the room if someone used the toilet.Muttering under her breath. She publicly embarrassed the customers. Mainly the younger ones.She’s very self centered.
I ordered a Veggie Delight foot longVeggie Delite® - Footlong toasted, what was delivered was a plain white baguette which wasn't very nice and not toasted. Also missing from the ordered was, sea salt, mixed peppercorns and cispy onions. The presentation was shocking, it was all dumped into the baguette and all fell out when I opened it up, also the baguette was soggy from the amount of mayo that was just 'dumped' onto it. It was not nice at all, I could have done a better a job and saved myself £13! I don't know how hard it is to follow a list?! Not impressed!
The older lady that works there is rude and has a bad attitude. She swore, had her elbows on the chopping boards and was muttering things under her breath.
staff was extremely rude about us being in 25 minutes before closing, ordering then needed to use the toilet and she rudely shouted ‘don’t use the toilet ive just cleaned it!’ in the most vile tone I will not be returning to this establishment until staff are taught not to be lazy and how to respect customers.