Brilliant place to eat and fantastic food always ?.
Gill_B_Warrington
I initially thought that this place was a little gem as I have visited it a few times before, but not this time. I ordered tea for one (£2.10) plus a scone with jam and butter (£3.75) which by my reckoning and according to the menu prices comes to £5.85 not the £7.40 that I was charged, as I was in a hurry to catch a bus I did not challenge this at the time but I feel that I was ripped off. I am not impressed and I would not recommend this place and I will not be visiting it again. I would recommend that any future customers check the prices on the menu before they pay.
Sarah renwick
Rude staffWhen we arrived we went straight to the counter to order coffee and hot chocolate.My daughter checked the ruby got choc was vegetarian as some of the colourings are not always vegetarian - the serving girl did not seem to know, and said no it is not vegetarian- fair enough.So we ordered a normal chocolate - which apparently was not vegetarian as it contained milk chocolate- I did clarify that we did not need vegan, just vegetarian.she did not seem to know the difference and her replies were snarky and rudeWe ordered drinks and she said it's table service so I'll bring the drinks over, great! No problem - we just waited to add that my daughter would also like a slice of cake and pointed to the one she liked in the display cabinet ...As is normal practice in café!She at no point asked us to order at the table. She took our order and the way she worded it was that she would bring it over to us at our table.We did not realise what a drama this would cause until we came to pay!When we tried to pay she said it was cash only.I questioned why it was not made clear before ordering, there were no visible notices at the counter, she did not say anything when ordering and she says there were notices on the table which we should have looked at before ordering (we did not sit before ordering, we don't always read every leaflet/flyer on the table - especially as we had ordered already and were having a conversation, this leaflet was separate to the menus in the stand - gold print on black and scroll font- not clear and not easy to read, and certainly not easy to spot even When looking).I gave my feedback that it was not clear, because it really isn't!This was met with rudeness and bad attitude.Apparently when we ordered, because we came to the counter we were "coming at her"! It was our fault because we should have read the leaflet on the table before ordering and she disputed that I found it hard to find where it said cash only.I can see from previous reviews that this has been a situation which has occurred previously - so really it's a case of poor communication, poor customer service and rudeness. The coffee was weak and the cake was stale
Samantha Hodson
Stopped by for coffee and cake. Fairly priced service a little confused!
Christine B
Passing through Shrewsbury for first time. Needed a quick breakfast. Quality, service and VALUE FOR MONEY - all outstanding. Hidden gem. Couldn’t recommend more highly
Helena Pereira
I love it! The cakes are amazing and the service is super kind, they made my day!It’s calm very nice place.
John Newman
Lovely stopover for a drink and slice of cake. Great service and quality. Will definitely be back.
Graham Tinson
Waited for several mins to have our order taken (and they were not busy) so we upped and left. Disappointing.
Peter Elliott
Ordered drinks and snacks. Drinks took ages to arrive and food never appeared.Left paying for drinks only even though they tried to charge for food.
550carolep
I visited yesterday and was astounded that payment is cash only. Because of this I was restricted in my choice because I had less than ten pounds in cash. If card payment had been available then I would have spent more. Makes me wonder if there is another reason for cash only other than the cost of processing payments as a review was left in 2021 over the lack of ability to pay by card.
Quality food at good value price. Does not take card payments.Kid-friendliness: Very clean, high chair and table disinfected before use.
Bruce Edwards
We stayed in the AirBnb next door and decided to have breakfast here. The village coffee house did not disappoint! Service and food were fantastic and can highly recommend!Vegetarian options: Plenty of vegetarian options available!
Travelstop1961
Just love the Village Coffee shop!! Lovely staff and amazing food! Just what you need to brighten a Saturday morning. Thank you to Mark and Sarah , Charlotte , Iris, Marcie and Leah . ❤️
ANNE JONES
Very sad to give the food only 3 stars but their cakes used to be lovely but not this visit ? There with friends and every cake we ordered did not taste fresh and was very bland. Service etc is lovely and friendly here but sadly we will give it a miss for a while ?
daryl bowden
We always enjoy our lunch here, plates really need heating for hot food, we'd enjoy it a lot more.
Brilliant place to eat and fantastic food always ?.
I initially thought that this place was a little gem as I have visited it a few times before, but not this time. I ordered tea for one (£2.10) plus a scone with jam and butter (£3.75) which by my reckoning and according to the menu prices comes to £5.85 not the £7.40 that I was charged, as I was in a hurry to catch a bus I did not challenge this at the time but I feel that I was ripped off. I am not impressed and I would not recommend this place and I will not be visiting it again. I would recommend that any future customers check the prices on the menu before they pay.
Rude staffWhen we arrived we went straight to the counter to order coffee and hot chocolate.My daughter checked the ruby got choc was vegetarian as some of the colourings are not always vegetarian - the serving girl did not seem to know, and said no it is not vegetarian- fair enough.So we ordered a normal chocolate - which apparently was not vegetarian as it contained milk chocolate- I did clarify that we did not need vegan, just vegetarian.she did not seem to know the difference and her replies were snarky and rudeWe ordered drinks and she said it's table service so I'll bring the drinks over, great! No problem - we just waited to add that my daughter would also like a slice of cake and pointed to the one she liked in the display cabinet ...As is normal practice in café!She at no point asked us to order at the table. She took our order and the way she worded it was that she would bring it over to us at our table.We did not realise what a drama this would cause until we came to pay!When we tried to pay she said it was cash only.I questioned why it was not made clear before ordering, there were no visible notices at the counter, she did not say anything when ordering and she says there were notices on the table which we should have looked at before ordering (we did not sit before ordering, we don't always read every leaflet/flyer on the table - especially as we had ordered already and were having a conversation, this leaflet was separate to the menus in the stand - gold print on black and scroll font- not clear and not easy to read, and certainly not easy to spot even When looking).I gave my feedback that it was not clear, because it really isn't!This was met with rudeness and bad attitude.Apparently when we ordered, because we came to the counter we were "coming at her"! It was our fault because we should have read the leaflet on the table before ordering and she disputed that I found it hard to find where it said cash only.I can see from previous reviews that this has been a situation which has occurred previously - so really it's a case of poor communication, poor customer service and rudeness. The coffee was weak and the cake was stale
Stopped by for coffee and cake. Fairly priced service a little confused!
Passing through Shrewsbury for first time. Needed a quick breakfast. Quality, service and VALUE FOR MONEY - all outstanding. Hidden gem. Couldn’t recommend more highly
I love it! The cakes are amazing and the service is super kind, they made my day!It’s calm very nice place.
Lovely stopover for a drink and slice of cake. Great service and quality. Will definitely be back.
Waited for several mins to have our order taken (and they were not busy) so we upped and left. Disappointing.
Ordered drinks and snacks. Drinks took ages to arrive and food never appeared.Left paying for drinks only even though they tried to charge for food.
I visited yesterday and was astounded that payment is cash only. Because of this I was restricted in my choice because I had less than ten pounds in cash. If card payment had been available then I would have spent more. Makes me wonder if there is another reason for cash only other than the cost of processing payments as a review was left in 2021 over the lack of ability to pay by card.
Restaurantji Recommends
Quality food at good value price. Does not take card payments.Kid-friendliness: Very clean, high chair and table disinfected before use.
We stayed in the AirBnb next door and decided to have breakfast here. The village coffee house did not disappoint! Service and food were fantastic and can highly recommend!Vegetarian options: Plenty of vegetarian options available!
Just love the Village Coffee shop!! Lovely staff and amazing food! Just what you need to brighten a Saturday morning. Thank you to Mark and Sarah , Charlotte , Iris, Marcie and Leah . ❤️
Very sad to give the food only 3 stars but their cakes used to be lovely but not this visit ? There with friends and every cake we ordered did not taste fresh and was very bland. Service etc is lovely and friendly here but sadly we will give it a miss for a while ?
We always enjoy our lunch here, plates really need heating for hot food, we'd enjoy it a lot more.