Today I was at this place with my family and I had horrible service with many errors in my order, without mention the service that was the worst I've ever had.The employees' attitude were the worst possible without any respect for their customer.I'm particularly talking about this branch because normally Costa cafe is very good for me.
Noahgg
Based on my opinion, Costa Coffee receives high praise for their high-quality coffee, variety of beverages, and friendly service. Their menu offers a wide range of coffee drinks, including classic favorites like cappuccinos and lattes, as well as unique and seasonal options to satisfy any coffee lover's taste buds.Additionally, many customers appreciate the warm and inviting atmosphere at Costa Coffee, which provides a comfortable and welcoming environment to relax, work, or catch up with friends. Overall, if you are looking for a great coffee shop experience, Costa Coffee is definitely worth checking out!Kid-friendliness: very kind people
Jane Carter
Standard Costa food and drink. Great group of staff who were kind and helpful when I visited. They have a customer toilet downstairs/lift which was helpful.It is located in a large atrium space so it felt more safe than a smaller cafe and somewhere safer to sit and shelter until the rain stopped and I could go to outdoor places.
Gassan Almoziny
(Translated by Google) The Costa branch is wonderful and the staff is wonderful, friendly and at the top of sophistication and respect.The branch is inside a complex with a cinema, Nando's, and a bar.(Original)فرع كوستا رائع و الموظفين الي فيه رائعين ودودين في قمة الرقي و الإحترام.الفرع داخل مجمع فيه سينما و ناندوز و بار.
Jon Wright
Came here at 13:00 (16th August). First time at this Costa. The customer service from the guy on till was FANTASTIC. Friendly, welcoming, helpful, smiley, genuinely great at his job and brilliant with customers ??
Jane S
My Husband and I had a Coffee and Toilet break stop here, which was lovely. The staff were very helpful.
Incoming Ministries
Lovely staff, environment and coffee ☕️ Highly recommended!
jamesbtmtrains
Nice friendly costa coffee shop
Will
Good Costa. Friendly polite staff. Always take out for me, so can't comment on the location. One of the many coffees I had there didn't taste right, I mentioned it about 3 days later they said they might of burnt the beans and gave me two free coffees (they didn't know me as a regular by the way)... Can't ask for more.
Richard Tweeddale
Stale panini. Mocha with lumps of undissolved chocolate powder. Will not return.
I can’t believe how dirty the place was, it really was filthy.The tray we were served our drinks on was disgusting and the spoons were dirty.Can’t believe they cant keep an outlet that is so small clean.Let another coffee retailer have it there are too many Costa’s everywhere anyway!
Holly
Terrible service! Could tell they had put my order through wrong. So rather than sort it they just ignored me waiting and served about 5 people in the queue after me! Said I wanted a refund as was going to be late for the film. Didn't offer me anything as an apology. Never again!
jacw2000
Costa Coffee - a franchise, presumably, and all round the country. This one is located in the lobby of the Kingsmead Leisure complex - Odeon Cinema, TGI Fridays, Wetherspoons (occupied by a handful of elderly gentlemen drinking their breakfast) and coming soon, a Haojie Oriental Buffet, whatever that may be. (I was intrigued by the Haojie, so I googled it - apparently it has been "opening soon" since March 2017!) Costa was fine - same as it always is in my experience. Coffee is served in paper cups as for takeaway, even if you plan to sit in the lobby. It's a decent espresso. I have the place to myself at 0830 - more staff than me!
Abigail Ward (Raspberry Mage)
I was served by Luciano today and I was again dissapointed with his service. Unlike the other Barista's Luciano has a terrible attitude and I have seen him on several occasions berate other members of staff in the customer eyeline, aggressively flirt with individuals and raise his voice to both customers and staff. My experience with your Coffee Shop would be five stars if not for this atrocious individuals actions.
RiverJim
Went to see captain marvel. Good value for money. Clean tidy and lots of information about the shows. Good town city location. ..
Today I was at this place with my family and I had horrible service with many errors in my order, without mention the service that was the worst I've ever had.The employees' attitude were the worst possible without any respect for their customer.I'm particularly talking about this branch because normally Costa cafe is very good for me.
Based on my opinion, Costa Coffee receives high praise for their high-quality coffee, variety of beverages, and friendly service. Their menu offers a wide range of coffee drinks, including classic favorites like cappuccinos and lattes, as well as unique and seasonal options to satisfy any coffee lover's taste buds.Additionally, many customers appreciate the warm and inviting atmosphere at Costa Coffee, which provides a comfortable and welcoming environment to relax, work, or catch up with friends. Overall, if you are looking for a great coffee shop experience, Costa Coffee is definitely worth checking out!Kid-friendliness: very kind people
Standard Costa food and drink. Great group of staff who were kind and helpful when I visited. They have a customer toilet downstairs/lift which was helpful.It is located in a large atrium space so it felt more safe than a smaller cafe and somewhere safer to sit and shelter until the rain stopped and I could go to outdoor places.
(Translated by Google) The Costa branch is wonderful and the staff is wonderful, friendly and at the top of sophistication and respect.The branch is inside a complex with a cinema, Nando's, and a bar.(Original)فرع كوستا رائع و الموظفين الي فيه رائعين ودودين في قمة الرقي و الإحترام.الفرع داخل مجمع فيه سينما و ناندوز و بار.
Came here at 13:00 (16th August). First time at this Costa. The customer service from the guy on till was FANTASTIC. Friendly, welcoming, helpful, smiley, genuinely great at his job and brilliant with customers ??
My Husband and I had a Coffee and Toilet break stop here, which was lovely. The staff were very helpful.
Lovely staff, environment and coffee ☕️ Highly recommended!
Nice friendly costa coffee shop
Good Costa. Friendly polite staff. Always take out for me, so can't comment on the location. One of the many coffees I had there didn't taste right, I mentioned it about 3 days later they said they might of burnt the beans and gave me two free coffees (they didn't know me as a regular by the way)... Can't ask for more.
Stale panini. Mocha with lumps of undissolved chocolate powder. Will not return.
Restaurantji Recommends
I can’t believe how dirty the place was, it really was filthy.The tray we were served our drinks on was disgusting and the spoons were dirty.Can’t believe they cant keep an outlet that is so small clean.Let another coffee retailer have it there are too many Costa’s everywhere anyway!
Terrible service! Could tell they had put my order through wrong. So rather than sort it they just ignored me waiting and served about 5 people in the queue after me! Said I wanted a refund as was going to be late for the film. Didn't offer me anything as an apology. Never again!
Costa Coffee - a franchise, presumably, and all round the country. This one is located in the lobby of the Kingsmead Leisure complex - Odeon Cinema, TGI Fridays, Wetherspoons (occupied by a handful of elderly gentlemen drinking their breakfast) and coming soon, a Haojie Oriental Buffet, whatever that may be. (I was intrigued by the Haojie, so I googled it - apparently it has been "opening soon" since March 2017!) Costa was fine - same as it always is in my experience. Coffee is served in paper cups as for takeaway, even if you plan to sit in the lobby. It's a decent espresso. I have the place to myself at 0830 - more staff than me!
I was served by Luciano today and I was again dissapointed with his service. Unlike the other Barista's Luciano has a terrible attitude and I have seen him on several occasions berate other members of staff in the customer eyeline, aggressively flirt with individuals and raise his voice to both customers and staff. My experience with your Coffee Shop would be five stars if not for this atrocious individuals actions.
Went to see captain marvel. Good value for money. Clean tidy and lots of information about the shows. Good town city location. ..