If I could give them zero review I would! Apparently menu from google is 3 years old! Ordered on the phone, received half our order, £55 for 3 dishes!!! Absolute rip off. Called & no apology or explanation for missing food. Just clearly ripping people off for sub-standard food. Hopefully we don't suffer through the evening on the appalling food we were served - AVOID!!!!!
YI WU
Will not suggest this restaurant to others.
Will
Looked at the menu on just eat and tried to order but the person who answered the phone couldn't understand English! So didn't manage to order what we wanted.
ezra :D
this place is my favourite for Chinese takeaway and I order regularly. the food is always delicious and they have a lot of different options! Im never going to a different Chinese food place :)
Stephen Hardisty
Avoid! Ordered food. It arrived 2 hours late. They didn’t answer the phone. Food was cold. Crispy duck cost £29. See photo. Never
therealoriginalsteve
Avoid!! Food was terrible, cold and over priced and don’t answer the phone. Was delivered 2 hours late. See photo of the £24.50 crispy duck. Just Eats didn’t provide a refund
Tony S
Ordered a delivery from Rui Chinese Cuisine for family gathering costing over £200 it was terrible especially the lemon chicken. We binned most of it, definitely one to avoid.
sveta antonova
It's pretty but the food is generic, nothing exciting, all tastes the same, like a cheap Asian
349eleanorc
My partner and I came to Rui for an anniversary dinner after a wonderful takeaway a few months ago, and we were equally as delighted by the delicious in-house meals and the friendly member of staff who served us. The choice of meals was enormous and everything on the menu looked incredible, we had such a hard time deciding what to eat — and what we did order was delivered in a very reasonable time, tasted amazing and came with very generous portions. The lotus root in particular was divine. Additionally, the server on staff was extremely friendly and helpful. We very much hope to return.
Jonney JIANG
Authentic Northeastern Chinese food, but it appears a bit tricky to know what to order. Because the English translation of the menu looks inscrutable and sometimes misleading. ?
Rui is a traditional Szechuan Chinese restaurant catering for Chinese market in Bath… that said order from the Chinese menu… best dumplings, stir fried beef is absolutely delicious, steamed soy Bass amazing … egg fried rice lovely. Obviously from reviews duck is not their strong point, Great staff and always friendly. Family portions so seems expensive, but actually very reasonable. Check it!
nathan stars
Shocked at how bad this experience was. Ordered a takeaway which gave me food poisoning. Cold portions. Small portions. Avoid.Don’t have a photo of the lemon chicken but it didn’t even come with sauce.
fin c
Truely authentic Chinese, excellent and a rare find. They offer two menus, one is chinglish dishes, more like cheap takeaway style; this probaby explains the poor reviews. The other is really authentic and delicious chinese food. For some reason they are reticent to offer the real food to non-chinese.
TessaD_11
Quite simply the worst Chinese meal I have ever eaten. Someone else commented on the “crispy” duck and I should have heeded the reviews first - it was indeed like boiled minced unrecognisable fowl of some sort and cost about £25 for a supposedly “half “ duck. The other dishes were little better. Even the “fried” rice was boiled with some congealed egg mixed through. I just do not understand how such a restaurant can exist. The only bright note was a very good value bottle of Oyster Bay Sauvignon blanc. I have never written a review like this but would sincerely advise anyone to give this restaurant a miss.
pablo6804
It is difficult to understand why this restaurant has had such poor reviews. We had a delicious meal of exactly the type of food you would find in Shanghai or North-east China. It was spicy and oily, which is probably not to English taste, but is completely authentic. Three us paid £27 each for 4 dishes, rice and Qingdao beer, which seems (to me at least) excellent value. The service was friendly and helpful. This is a different dining experience to sweet and sour and other Anglicised favourites one finds in most Chinese restaurants in Britain and should be celebrated and enjoyed rather than criticised.
If I could give them zero review I would! Apparently menu from google is 3 years old! Ordered on the phone, received half our order, £55 for 3 dishes!!! Absolute rip off. Called & no apology or explanation for missing food. Just clearly ripping people off for sub-standard food. Hopefully we don't suffer through the evening on the appalling food we were served - AVOID!!!!!
Will not suggest this restaurant to others.
Looked at the menu on just eat and tried to order but the person who answered the phone couldn't understand English! So didn't manage to order what we wanted.
this place is my favourite for Chinese takeaway and I order regularly. the food is always delicious and they have a lot of different options! Im never going to a different Chinese food place :)
Avoid! Ordered food. It arrived 2 hours late. They didn’t answer the phone. Food was cold. Crispy duck cost £29. See photo. Never
Avoid!! Food was terrible, cold and over priced and don’t answer the phone. Was delivered 2 hours late. See photo of the £24.50 crispy duck. Just Eats didn’t provide a refund
Ordered a delivery from Rui Chinese Cuisine for family gathering costing over £200 it was terrible especially the lemon chicken. We binned most of it, definitely one to avoid.
It's pretty but the food is generic, nothing exciting, all tastes the same, like a cheap Asian
My partner and I came to Rui for an anniversary dinner after a wonderful takeaway a few months ago, and we were equally as delighted by the delicious in-house meals and the friendly member of staff who served us. The choice of meals was enormous and everything on the menu looked incredible, we had such a hard time deciding what to eat — and what we did order was delivered in a very reasonable time, tasted amazing and came with very generous portions. The lotus root in particular was divine. Additionally, the server on staff was extremely friendly and helpful. We very much hope to return.
Authentic Northeastern Chinese food, but it appears a bit tricky to know what to order. Because the English translation of the menu looks inscrutable and sometimes misleading. ?
Restaurantji Recommends
Rui is a traditional Szechuan Chinese restaurant catering for Chinese market in Bath… that said order from the Chinese menu… best dumplings, stir fried beef is absolutely delicious, steamed soy Bass amazing … egg fried rice lovely. Obviously from reviews duck is not their strong point, Great staff and always friendly. Family portions so seems expensive, but actually very reasonable. Check it!
Shocked at how bad this experience was. Ordered a takeaway which gave me food poisoning. Cold portions. Small portions. Avoid.Don’t have a photo of the lemon chicken but it didn’t even come with sauce.
Truely authentic Chinese, excellent and a rare find. They offer two menus, one is chinglish dishes, more like cheap takeaway style; this probaby explains the poor reviews. The other is really authentic and delicious chinese food. For some reason they are reticent to offer the real food to non-chinese.
Quite simply the worst Chinese meal I have ever eaten. Someone else commented on the “crispy” duck and I should have heeded the reviews first - it was indeed like boiled minced unrecognisable fowl of some sort and cost about £25 for a supposedly “half “ duck. The other dishes were little better. Even the “fried” rice was boiled with some congealed egg mixed through. I just do not understand how such a restaurant can exist. The only bright note was a very good value bottle of Oyster Bay Sauvignon blanc. I have never written a review like this but would sincerely advise anyone to give this restaurant a miss.
It is difficult to understand why this restaurant has had such poor reviews. We had a delicious meal of exactly the type of food you would find in Shanghai or North-east China. It was spicy and oily, which is probably not to English taste, but is completely authentic. Three us paid £27 each for 4 dishes, rice and Qingdao beer, which seems (to me at least) excellent value. The service was friendly and helpful. This is a different dining experience to sweet and sour and other Anglicised favourites one finds in most Chinese restaurants in Britain and should be celebrated and enjoyed rather than criticised.