I can't believe that after asking 6 members of staff, not 1 knew what a nut roast was or if they stock it!
Charleigh Bunney
Usually always have a good experience. Only a couple things I can think of that are bad. One is that there’s a couple of members of staff that are quite rude. When you’re in a customer services based career, it’s really important with speaking to the customer in a friendly approachable way. The first was a lady giving me my online George parcel. My name was shouted at me with other customers all leaving the store which then stopped an stared at me which was quite embarrassing. This lady then chucked my parcel at me as (seemingly) they didn’t want to get out from behind the customer service desk. Didn’t say another word to me. I even said thank you. The other was a man at the self service tills. I was about to pay for my own items, but unfortunately I hadn’t realised that my bills had taken some money out. So I was unable to pay for my shopping. So I pressed the ‘assistance’ button and he asked “what”. So I obviously stated I wasn’t able to pay for my shopping which was met by a heavy sigh and lots of banging the till display harshly in order to cancel my transaction. Keep in mind that I was already going to put my items back as I feel bad for members of staff having to put them back for me. He then grabs my things and practically forced them into my chest and said “go put them back now”. Just really unfriendly and made me uncomfortable on both occasions. However like I said at the beginning, only a couple. I’ve had many great experiences with the staff being helpful. I have a child so many times they’ve helped me grab a basket or a trolley, picking up my child’s toys if I haven’t realised that she’s dropped them. Helping me find products etc. Overall a good experience with this store.
Joanne McCallum
Rude, rude, rude!! Just shopped now using scan and go. When arrived there was a promotion for some Easter eggs saying max 6 per customer...I purchased 4. When went to pay it wouldn't let me. Lady on scan and go didn't notice myself and another lady waiting because she was busy chatting with someone else she helped, after she had already sorted them out. Eventually came over and tells me I have too many eggs. I have to take them and do them in separate transactions.. I started to say 'but the sign says'. She cuts me off with quite a forceful tone proceeds to tell me she doesn't care what the sign says. I will have to go and get more eggs and oat for 6 in separate transactions. She actually told me to take 3. Go out and back in and get 3 more then come back any pay for them. The sign doesn't say this at all!! So I sad to her the sign states 6 per customer... nothing about paying separately. She again stated she doesn't care what the sign says...and when I tried to speak with her she was deliberately repeating this to stop me from talking with her. So in the end I told her to just take them all off.. she then started being extremely rude and looking at other customers to make out I was just being difficult, saying yeah yeah alright. Now remember why I started shopping at Sainsbury's..
Sam Walton
Yea the store is great. Its until you want to PAY the problem is. Six staff wondering around laughing with headsets on and just two checkouts open with the poor ladies under pressure. Elderly in long q. I was in the q for 10 mjns again today. I approached a happy to help lady to be told she will pass it on.
Lynne Bull
Just visited this store on our way home from holiday thought we would have some lunch there, only to find out the cafe has gone and replaced by McDonald's. Which is not for everyone we wanted a.nicemeal and coffee in a cupThere's the government saying stop eating fast food to stop obesity and you selling it. Very disappointed ?. won't be using you again.
صورور علم
Good range of products with reasonable price. Some staffs are really nice. Specially thethere’s a girl mostly on night shifts who does the quantity thing for us. She is such a friendly person.
Annie Chandler
Has gone massively downhill! On a weekday evening, you are lucky even to find one staffed till open. Try to avoid the toilets - they are disgustingly filthy.
Trevor Quinn-Thomas
They could do sorting out the scan and go system far too few available many not charged. The last 6 visits, none were available! Thank you to Sally, who saved the day on the till, brilliant member of the team!
Susan Smith
Today I visited the Taunton Asda store and among other items I purchased a box of Flarin pain relief capsules. When I got home in Bridgwater I discovered that the box was empty. I immediately telephoned the store and spoke to Mary and explained the situation and my concerns about being believed. I asked if I could get the replacement in the Bridgwater store. Mary said this would be ok and not to worry. I was impressed and very relieved when I visited the customer services desk in Asda Bridgwater because Mary had telephoned ahead of my visit and explained what had happened. Thank you for a very quick and easy replacement. Thank you Mary
Asef Mahdi Rakin
For the last few months, I have been cutting short my shopping from this store considerably. You know why? Because, 3 times I bought something fro here and it was of poor quality. First, 1 kg of potatoes which became rotten pretty soon. Then, a box of plum and then a box of strawberries, both of them were very sour and unripe even leaving them in the kitchen for a week. Pure wastage of my money. Bye bye
Good parking, plenty of trolleys. Good fresh produce as well as everyday produce.Clothes, household items, everything a supermarket has
Augustine Sunil
Asda Supercentre in Taunton is a shopper's paradise, offering an extensive range of products that cater to every need. The vast selection ensures that customers can find everything from daily essentials to specialty items, all conveniently under one roof. The variety extends beyond groceries, encompassing household goods, electronics, clothing, and more.What truly sets Asda apart is its commitment to providing quality products at affordable prices. The wallet-friendly nature of the offerings makes it an ideal destination for budget-conscious shoppers without compromising on the quality of goods. The consistent availability of promotions and discounts further enhances the affordability factor, allowing customers to enjoy significant savings on their purchases.Navigating the aisles of Asda Supercentre in Taunton is a delightful experience, thanks to the well-organized layout and helpful staff. The store's dedication to delivering value to customers, both in terms of variety and affordability, makes it a preferred choice for those seeking a comprehensive shopping experience without breaking the bank. Asda truly stands out as a reliable destination for quality products at prices that won't disappoint.
SassySally
My son went to the Asda store in Taunton to buy groceries.This included a bottle of wine.When he was at the self service till the shop assistant would not let him buy the wine, she said even though he is over 25 (and had ID)she cannot sell him the wine because he had his younger sister with him who is 16This is ridiculous my son is a teacher married with his own children and he is 27 next month how absurd is this rule.My son then went to Sainsbury's to get the wine and had no issue at all.I have been in store many times with my daughter and picked up alcohol but I had no issues.Just because I look older doesn't mean I won't give the alcohol to my daughter it's the same thing.He was just discriminated because he is younger.
Ray B
We was in your store today to buy a tv and ask Lou one of the staff working there she not only meet me at the checkout but she also helped me put it in the car thanks so much. Your a credit to Asda taunton branch I appreciate what she did to help. Well done Asda and well done Lou.
Julia Kaz
Poorly managed tills. Long wait for only one open till at 6pm on week day. Please consider that some people still prefer the traditional way of scanning and paying for their products.
I can't believe that after asking 6 members of staff, not 1 knew what a nut roast was or if they stock it!
Usually always have a good experience. Only a couple things I can think of that are bad. One is that there’s a couple of members of staff that are quite rude. When you’re in a customer services based career, it’s really important with speaking to the customer in a friendly approachable way. The first was a lady giving me my online George parcel. My name was shouted at me with other customers all leaving the store which then stopped an stared at me which was quite embarrassing. This lady then chucked my parcel at me as (seemingly) they didn’t want to get out from behind the customer service desk. Didn’t say another word to me. I even said thank you. The other was a man at the self service tills. I was about to pay for my own items, but unfortunately I hadn’t realised that my bills had taken some money out. So I was unable to pay for my shopping. So I pressed the ‘assistance’ button and he asked “what”. So I obviously stated I wasn’t able to pay for my shopping which was met by a heavy sigh and lots of banging the till display harshly in order to cancel my transaction. Keep in mind that I was already going to put my items back as I feel bad for members of staff having to put them back for me. He then grabs my things and practically forced them into my chest and said “go put them back now”. Just really unfriendly and made me uncomfortable on both occasions. However like I said at the beginning, only a couple. I’ve had many great experiences with the staff being helpful. I have a child so many times they’ve helped me grab a basket or a trolley, picking up my child’s toys if I haven’t realised that she’s dropped them. Helping me find products etc. Overall a good experience with this store.
Rude, rude, rude!! Just shopped now using scan and go. When arrived there was a promotion for some Easter eggs saying max 6 per customer...I purchased 4. When went to pay it wouldn't let me. Lady on scan and go didn't notice myself and another lady waiting because she was busy chatting with someone else she helped, after she had already sorted them out. Eventually came over and tells me I have too many eggs. I have to take them and do them in separate transactions.. I started to say 'but the sign says'. She cuts me off with quite a forceful tone proceeds to tell me she doesn't care what the sign says. I will have to go and get more eggs and oat for 6 in separate transactions. She actually told me to take 3. Go out and back in and get 3 more then come back any pay for them. The sign doesn't say this at all!! So I sad to her the sign states 6 per customer... nothing about paying separately. She again stated she doesn't care what the sign says...and when I tried to speak with her she was deliberately repeating this to stop me from talking with her. So in the end I told her to just take them all off.. she then started being extremely rude and looking at other customers to make out I was just being difficult, saying yeah yeah alright. Now remember why I started shopping at Sainsbury's..
Yea the store is great. Its until you want to PAY the problem is. Six staff wondering around laughing with headsets on and just two checkouts open with the poor ladies under pressure. Elderly in long q. I was in the q for 10 mjns again today. I approached a happy to help lady to be told she will pass it on.
Just visited this store on our way home from holiday thought we would have some lunch there, only to find out the cafe has gone and replaced by McDonald's. Which is not for everyone we wanted a.nicemeal and coffee in a cupThere's the government saying stop eating fast food to stop obesity and you selling it. Very disappointed ?. won't be using you again.
Good range of products with reasonable price. Some staffs are really nice. Specially thethere’s a girl mostly on night shifts who does the quantity thing for us. She is such a friendly person.
Has gone massively downhill! On a weekday evening, you are lucky even to find one staffed till open. Try to avoid the toilets - they are disgustingly filthy.
They could do sorting out the scan and go system far too few available many not charged. The last 6 visits, none were available! Thank you to Sally, who saved the day on the till, brilliant member of the team!
Today I visited the Taunton Asda store and among other items I purchased a box of Flarin pain relief capsules. When I got home in Bridgwater I discovered that the box was empty. I immediately telephoned the store and spoke to Mary and explained the situation and my concerns about being believed. I asked if I could get the replacement in the Bridgwater store. Mary said this would be ok and not to worry. I was impressed and very relieved when I visited the customer services desk in Asda Bridgwater because Mary had telephoned ahead of my visit and explained what had happened. Thank you for a very quick and easy replacement. Thank you Mary
For the last few months, I have been cutting short my shopping from this store considerably. You know why? Because, 3 times I bought something fro here and it was of poor quality. First, 1 kg of potatoes which became rotten pretty soon. Then, a box of plum and then a box of strawberries, both of them were very sour and unripe even leaving them in the kitchen for a week. Pure wastage of my money. Bye bye
Restaurantji Recommends
Good parking, plenty of trolleys. Good fresh produce as well as everyday produce.Clothes, household items, everything a supermarket has
Asda Supercentre in Taunton is a shopper's paradise, offering an extensive range of products that cater to every need. The vast selection ensures that customers can find everything from daily essentials to specialty items, all conveniently under one roof. The variety extends beyond groceries, encompassing household goods, electronics, clothing, and more.What truly sets Asda apart is its commitment to providing quality products at affordable prices. The wallet-friendly nature of the offerings makes it an ideal destination for budget-conscious shoppers without compromising on the quality of goods. The consistent availability of promotions and discounts further enhances the affordability factor, allowing customers to enjoy significant savings on their purchases.Navigating the aisles of Asda Supercentre in Taunton is a delightful experience, thanks to the well-organized layout and helpful staff. The store's dedication to delivering value to customers, both in terms of variety and affordability, makes it a preferred choice for those seeking a comprehensive shopping experience without breaking the bank. Asda truly stands out as a reliable destination for quality products at prices that won't disappoint.
My son went to the Asda store in Taunton to buy groceries.This included a bottle of wine.When he was at the self service till the shop assistant would not let him buy the wine, she said even though he is over 25 (and had ID)she cannot sell him the wine because he had his younger sister with him who is 16This is ridiculous my son is a teacher married with his own children and he is 27 next month how absurd is this rule.My son then went to Sainsbury's to get the wine and had no issue at all.I have been in store many times with my daughter and picked up alcohol but I had no issues.Just because I look older doesn't mean I won't give the alcohol to my daughter it's the same thing.He was just discriminated because he is younger.
We was in your store today to buy a tv and ask Lou one of the staff working there she not only meet me at the checkout but she also helped me put it in the car thanks so much. Your a credit to Asda taunton branch I appreciate what she did to help. Well done Asda and well done Lou.
Poorly managed tills. Long wait for only one open till at 6pm on week day. Please consider that some people still prefer the traditional way of scanning and paying for their products.