Seriously poor attitude from a staff member answering the phone. They don't update stock on deliveroo. They accept orders when they don't have half the order available leaving it down to the customer to claim refunds. Well this needs to stop because deliveroo start declining refunds when restaurants keep doing this as the customer is seen as claiming too many refunds. She claimed deliveroo automatically accepts orders and tried hanging up the phone when I was trying to say that they need to speak to management as other restaurants are able to decline orders as well as remove items from orders if they aren't available. I wasnt arguing i was trying to explain to her how they can use deliveroo like other restaurants and shops which would prevent issues like this. . I shouldn't have had to deal with this womans attitude when all the mistakes lay on her and if they keep having this issue as she stated then don't you think you aught to do something about it and stop leaving it down to customers to claim refunds amd only receive half a meal? We have to pay service charge and delivery fees for this. It's extremely poor service here.
Catarina Alves
We came in as on the retail park there’s the only available toilet.
Alex Avis
Really polite service, delicious coffee, and quite busy for a Sunday evening!
Alex Sage
It wood be nice of them to take a little more care with hygiene of the
Chris Bolton
The water was nice and
louise webb
Always dirty in this coffee shop
Andrew Hayman
Good nice enough, quick service, big car park, no complaints!
Tracey Hartland
A quick pit stop whilst shopping. Always a busy place, but clean and tidy.
Liv x
Girl was lovely who served us, but getting the drinks at the end.. ask the girl nicely for a sleeve because the drinks were hot she gave us the dirtiest look and just chucked them at us! I understand it’s been a long day..but work on your customer service. And as per usual place is filthy.
Lesley Giles
Unfortunately not the cleanest Starbucks I've been in. My toasted sandwich was soggy and the coffee was just warm. Staff were friendly however.
Very busy but the staff are quick at getting the orders out.
Aram Taqana
I was in starbucks and i have order an one tea and one coffee and there was a lady she hace long balck hair and she is have black skin and ask me for an name to put name of guest but she did not pot it and she is racism about me because i war an hijab. The time is around 10:45 and date us 31/10/2023. I hope other learn because we all human and all same .
Katy D
Ordered and paid for pumpkin spice latte to cheer up my day and I just got a normal latte. So I was over charged and was a bad coffee
Emily Hunter
This is the filthiest Starbucks I’ve ever been to. It doesn’t look like it’s ever been cleaned- the floors are filthy. The whole time we were in there, I never saw a single table cleaned or cleared- customers were clearing tables to sit at them and we had to ask to have our table wiped. Staff were standing around talking to mates, one was chatting to her boyfriend over the counter and just neglecting the whole restaurant.
Molly Seymour
This was my home away from home it was always a pleasure to come to this Starbucks and enjoy a pumpkin spice latte as it was the first drink that got me into coffee, I’ll always have very fond memories here, amazing staff to help and serve you, they are always friendly and always willing to share a chat while ordering ?
Seriously poor attitude from a staff member answering the phone. They don't update stock on deliveroo. They accept orders when they don't have half the order available leaving it down to the customer to claim refunds. Well this needs to stop because deliveroo start declining refunds when restaurants keep doing this as the customer is seen as claiming too many refunds. She claimed deliveroo automatically accepts orders and tried hanging up the phone when I was trying to say that they need to speak to management as other restaurants are able to decline orders as well as remove items from orders if they aren't available. I wasnt arguing i was trying to explain to her how they can use deliveroo like other restaurants and shops which would prevent issues like this. . I shouldn't have had to deal with this womans attitude when all the mistakes lay on her and if they keep having this issue as she stated then don't you think you aught to do something about it and stop leaving it down to customers to claim refunds amd only receive half a meal? We have to pay service charge and delivery fees for this. It's extremely poor service here.
We came in as on the retail park there’s the only available toilet.
Really polite service, delicious coffee, and quite busy for a Sunday evening!
It wood be nice of them to take a little more care with hygiene of the
The water was nice and
Always dirty in this coffee shop
Good nice enough, quick service, big car park, no complaints!
A quick pit stop whilst shopping. Always a busy place, but clean and tidy.
Girl was lovely who served us, but getting the drinks at the end.. ask the girl nicely for a sleeve because the drinks were hot she gave us the dirtiest look and just chucked them at us! I understand it’s been a long day..but work on your customer service. And as per usual place is filthy.
Unfortunately not the cleanest Starbucks I've been in. My toasted sandwich was soggy and the coffee was just warm. Staff were friendly however.
Restaurantji Recommends
Very busy but the staff are quick at getting the orders out.
I was in starbucks and i have order an one tea and one coffee and there was a lady she hace long balck hair and she is have black skin and ask me for an name to put name of guest but she did not pot it and she is racism about me because i war an hijab. The time is around 10:45 and date us 31/10/2023. I hope other learn because we all human and all same .
Ordered and paid for pumpkin spice latte to cheer up my day and I just got a normal latte. So I was over charged and was a bad coffee
This is the filthiest Starbucks I’ve ever been to. It doesn’t look like it’s ever been cleaned- the floors are filthy. The whole time we were in there, I never saw a single table cleaned or cleared- customers were clearing tables to sit at them and we had to ask to have our table wiped. Staff were standing around talking to mates, one was chatting to her boyfriend over the counter and just neglecting the whole restaurant.
This was my home away from home it was always a pleasure to come to this Starbucks and enjoy a pumpkin spice latte as it was the first drink that got me into coffee, I’ll always have very fond memories here, amazing staff to help and serve you, they are always friendly and always willing to share a chat while ordering ?